Please take us off the survey list.
We like the dealership but don’t like surveys.
We like the dealership but don’t like surveys.
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by gnmboes
Verified Customer
Verified Customer
Dec 14, 2023 -
Quality Chevrolet responded
Thank you for sharing this review regarding your experience with us! I’d like to discuss this with you further if you could please contact me at your earliest convenience.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Quality Chevrolet is as its name says Quality.
Not only the stock they keep, Ed is one of the best salespeople on the planet I must say. Great experience as always. We love our new truck
Not only the stock they keep, Ed is one of the best salespeople on the planet I must say. Great experience as always. We love our new truck
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by Narciso and Evelyn
Verified Customer
Verified Customer
Other Employees Tagged:
Richard Anzures
, Ed Carr five stars and an ovation
Dec 12, 2023 -
Quality Chevrolet responded
Narciso and Evelyn, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Juan was very informative and honest when it came to
diagnosing my vehicle. The technician was very knowledgeable as well and seemed to know the vehicle very well. Best experience getting my car looked
diagnosing my vehicle. The technician was very knowledgeable as well and seemed to know the vehicle very well. Best experience getting my car looked at in awhile. They were sympathetic as well as honest about the repairs that needed to be done vs the value of my vehicle.
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by alicia_b848
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Juan Gonzalez
Dec 07, 2023 -
Quality Chevrolet responded
Alicia, we strive to provide the best service possible and I am glad Juan and our team were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Quality Chevrolet Escondido's Service Department.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
They changed my oil and did it quickly.
I was and out in about an hour.
I was and out in about an hour.
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by novello72
Verified Customer
Verified Customer
Service Price Transparency
Dec 06, 2023 -
Quality Chevrolet responded
Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
I was very impressed that I was able to get my car
serviced without an appointment. And everybody was very nice
serviced without an appointment. And everybody was very nice
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by eblyn9
Verified Customer
Verified Customer
Service Price Transparency
Dec 06, 2023 -
Quality Chevrolet responded
I appreciate you taking the time to write about your experience in our service center. We try to make adjustments to the daily schedule for those customers we need to walk in and out without a scheduled appointment. I am very happy we were able to accommodate your vehicle! Take care!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Good treats you like family fast working very helpful
worked on what needs to be done
worked on what needs to be done
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by andrewgonalez2361
Verified Customer
Verified Customer
Service Price Transparency
Dec 05, 2023 -
Quality Chevrolet responded
Andrew, thank you for recognizing your experience at Quality Chevrolet Escondido. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. I look forward to working with you in the future and I hope you keep us in mind the next time you have any automotive needs.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
I have had recall work performed on my vehicle at this
dealership in the past and received great customer service. This time both service representatives were rude, condescending and impatient. Both asked
dealership in the past and received great customer service. This time both service representatives were rude, condescending and impatient. Both asked my why I even brought my car there. And multiple reasons they couldn’t and wouldn’t help me. Would not but Chevy again.
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by ARWOS2000
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Mike (Service)
Dec 04, 2023 -
Quality Chevrolet responded
Thank you for your feedback. Our customers are our top priority, and it appears that your recent experience with our staff does not reflect that. Please don't hesitate to contact me so that we can discuss this issue in greater depth. I hope to hear from you soon.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Grate service, and grate feed back on vehicle performance
when asked and straight forward with questions
when asked and straight forward with questions
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by jameskuder8@gmail.com
Verified Customer
Verified Customer
Service Price Transparency
Nov 29, 2023 -
Quality Chevrolet responded
James, it is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
No explaining the correct information about the contract,
they put things in so you pay more money, they put me insurance for the paint and they didn’t told me. I’m so glad I’m done with the pays, be careful
they put things in so you pay more money, they put me insurance for the paint and they didn’t told me. I’m so glad I’m done with the pays, be careful what are you signing always read twice.
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by yombi22.sg
Verified Customer
Verified Customer
Service Price Transparency
Nov 29, 2023 -
Quality Chevrolet responded
We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Scott get's one star because he wasn't my service
advisor. Not sure why he's on this review. Kathleen Garden was my service advisor and I have always been very happy with Kathleen. I was thrilled to
advisor. Not sure why he's on this review. Kathleen Garden was my service advisor and I have always been very happy with Kathleen. I was thrilled to see her come onboard here when she moved from a competitor (where she also provided excellent service.)
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by STUMUSIC
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kathleen Garden
Nov 28, 2023 -
Quality Chevrolet responded
Thank you for reaching out to us and letting me know about your recent visit. I appreciate everything Kathleen does for Quality Chevrolet Escondido and our customers. Hope to see you again soon!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
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