Scott Henderson

Very straightforward & friendly folks. Smooth transaction with the trade in & purchase. And the nice coffee while you wait just a little was a big plus:) Smooth transaction with the trade in & purchase. And the nice coffee while you wait just a little was a big plus:) More

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The dealership was very clean and well maintained. The staff was extremely polite, professional, and helpful. The staff was extremely polite, professional, and helpful. More

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Though I purchased a new Tundra from this location in October 2024, the sales manager under the new ownership made it clear to me that they didn't view me as their customer. Service was terrible, with th October 2024, the sales manager under the new ownership made it clear to me that they didn't view me as their customer. Service was terrible, with the advisors acting as if the customers were more an obstacle than the point, poor facilities, with trash strewn about, and rude advisors. I purchased a $65,000.00 luxury vehicle and expect to be treated as such. BMW and Acura treat me much better, even though I'm bringing in much older cars, worth much less, that weren't even purchased from their location. I recommend finding any other dealer. I will not return for future purchases or service. More

by landon.westbrook Verified Customer Verified Customer

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I am very grateful to Mr. Pedro. Thanks to his help I was able to get my new car. Pedro. Thanks to his help I was able to get my new car. More

by ruryorellana8 Verified Customer Verified Customer

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I recently had the pleasure of working with Yaela Dror when purchasing my new vehicle at Norm Reeves Toyota Dallas, and I couldn’t be more satisfied with the experience. From the moment I walked in, Yaela when purchasing my new vehicle at Norm Reeves Toyota Dallas, and I couldn’t be more satisfied with the experience. From the moment I walked in, Yaela was attentive, knowledgeable, and not at all pushy. She took the time to understand my needs, explaining all the features of the cars I was interested in, and offering helpful insights without overwhelming me with information. More

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Ivan and Scott were helpful, professional. GM, Mike was a little difficult. Miss Bob Cannon. GM, Mike was a little difficult. Miss Bob Cannon. More

by leslieweisberg Verified Customer Verified Customer

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Scott Henderson is a wonderful person and salesman. We have bought three cars from him and all of our experiences have been magnificent. Thank you Scott and all who make our experiences with your deale We have bought three cars from him and all of our experiences have been magnificent. Thank you Scott and all who make our experiences with your dealership wonderful! More

by patricia.marsolais Verified Customer Verified Customer

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Scott Henderson was very professional and matter of fact. He was not high pressure at all and did his best to answer our questions. If the opportunity arose, I would not hesitate in dealing with him again. He was not high pressure at all and did his best to answer our questions. If the opportunity arose, I would not hesitate in dealing with him again. More

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Great experience and friendly staff. Both Scott and Billy were very helpful both in the information gathering process and finalizing the sale. - 4Runner owner Both Scott and Billy were very helpful both in the information gathering process and finalizing the sale. - 4Runner owner More

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Scott provided great service. Went in detail about every car & feature . kind and knowledgeable. He came recommended and the reviews were great. :) Went in detail about every car & feature . kind and knowledgeable. He came recommended and the reviews were great. :) More

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