Scott Czarnik

Zeigler lied about submitting a claim with our extended warranty and stated multiple times that the claim was denied only to learn from the extended warranty that they did NOT actually provide the pictures warranty and stated multiple times that the claim was denied only to learn from the extended warranty that they did NOT actually provide the pictures despite multiple requests. Therefore, the claim was never officially denied. The invoice also did not match what they told us over the phone. Also note, during the two weeks our car was there, we had to reach out for all of the updates. We were also told by Marco last minute that they ordered the wrong part and the correct one was more expensive than the original quote. We tried to get clarification on the invoice when picking up the car, but per usual, none of the service members were there to talk to us. Keep in mind, for two weeks we were told that Marco and Ellie were "tied up with customers" or had "just stepped out". We then went in person again to speak with the sales person who sold us the car in 2020. Marc acknowledged the red flags from everything we told him and proof we provided. He also let us know that we were never on the loaner list. Since we never received a loaner car that they promised, we incurred hundred of dollars in ride share costs. We were assured by Marc and another manager, in person, that they would "make it right". Weeks later and they still refuse to return our calls or email regarding this matter. We bought our car from here and have continued to get it serviced for almost 6 years now and this is how they treat their 'valued' customers. Shame on you - Marco, Ellie, and Zeigler team. The lack of accountability on your end speaks volumes. To any current or future customers: Review ALL invoices to ensure they match what they tell you on the phone or in person and ALWAYS ask for proof of denial for any claims. It is obvious they have done this before and have no shame. More

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This was my 2 vehicle in the last 6 months that I leased from Ziegler. Mo and Lenny are fantastic. Explained to Mo what I was looking for and he gets it done. Would not even think to go anywhere else. from Ziegler. Mo and Lenny are fantastic. Explained to Mo what I was looking for and he gets it done. Would not even think to go anywhere else. More

by roccofab2 Verified Customer Verified Customer

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My Experience with Scotty was nothing short of amazing. He Worked to get me the deal I wanted That made sense. Thank you all!!!!! He Worked to get me the deal I wanted That made sense. Thank you all!!!!! More

by LEVINE.AVI.Z Verified Customer Verified Customer

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Sales Manager Jorge was great! He took the time to listen to what I wanted and made sure he found something in my price range. He was able to get me approved and made the whole pro He took the time to listen to what I wanted and made sure he found something in my price range. He was able to get me approved and made the whole process easy and quick. Would definitely recommend working with him and the whole Zeigler team! More

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Staff was very friendly and knowledgeable. No pressure by any of the staff. The price I saw online was the price I paid. I really enjoyed the ease and convenience of this process. No pressure by any of the staff. The price I saw online was the price I paid. I really enjoyed the ease and convenience of this process. More

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GREAT EXPERIENCE! ! Scotty and Avi were awesome they made our car buying experience a real pleasure!! Also our finance rep Josh was such a wonderful person with a great ! Scotty and Avi were awesome they made our car buying experience a real pleasure!! Also our finance rep Josh was such a wonderful person with a great personality!! More

by Gslapshot35 Verified Customer Verified Customer

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They were friendly and great to work with and they listen to me by keeping my monthly payments near my payments I asked for to me by keeping my monthly payments near my payments I asked for More

by SSKELNIK63 Verified Customer Verified Customer

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Zeigler Chrysler Dodge Jeep RAM is the best! I had an exceptional experience and highly recommend them to anyone in the market for a new or used car. From the moment I stepped onto the lot, S I had an exceptional experience and highly recommend them to anyone in the market for a new or used car. From the moment I stepped onto the lot, Scott Czarnik was welcoming, attentive, and genuinely interested in helping me find the right vehicle for my needs, rather than just making a sale. He was incredibly knowledgeable about the entire inventory and patiently answered all my questions without any pressure. Would definitely come back here for any and all car needs! Thank you, Scott!!!! More

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No hassle with quick, easy, and ideal car buying experience. Scott and Tim were both great from the text drive through the purchase. experience. Scott and Tim were both great from the text drive through the purchase. More

by DANIEL-COBB Verified Customer Verified Customer

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On time and did exactly what we needed. Great service! When we need service again we will go beck Great service! When we need service again we will go beck More

by davekern77 Verified Customer Verified Customer

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