Lawrence Mendez

Jayson was great. ..we would recommend him 100% He was communicative, knowledgeable, and respectful of our time and budget. We were disappointed in the trade in we r ..we would recommend him 100% He was communicative, knowledgeable, and respectful of our time and budget. We were disappointed in the trade in we received, not his decision. Thank you Jayson More

by JACRAC92 Verified Customer Verified Customer

Report | Print

Zeigler lied about submitting a claim with our extended warranty and stated multiple times that the claim was denied only to learn from the extended warranty that they did NOT actually provide the pictures warranty and stated multiple times that the claim was denied only to learn from the extended warranty that they did NOT actually provide the pictures despite multiple requests. Therefore, the claim was never officially denied. The invoice also did not match what they told us over the phone. Also note, during the two weeks our car was there, we had to reach out for all of the updates. We were also told by Marco last minute that they ordered the wrong part and the correct one was more expensive than the original quote. We tried to get clarification on the invoice when picking up the car, but per usual, none of the service members were there to talk to us. Keep in mind, for two weeks we were told that Marco and Ellie were "tied up with customers" or had "just stepped out". We then went in person again to speak with the sales person who sold us the car in 2020. Marc acknowledged the red flags from everything we told him and proof we provided. He also let us know that we were never on the loaner list. Since we never received a loaner car that they promised, we incurred hundred of dollars in ride share costs. We were assured by Marc and another manager, in person, that they would "make it right". Weeks later and they still refuse to return our calls or email regarding this matter. We bought our car from here and have continued to get it serviced for almost 6 years now and this is how they treat their 'valued' customers. Shame on you - Marco, Ellie, and Zeigler team. The lack of accountability on your end speaks volumes. To any current or future customers: Review ALL invoices to ensure they match what they tell you on the phone or in person and ALWAYS ask for proof of denial for any claims. It is obvious they have done this before and have no shame. More

Report | Print

I purchased a car in 2024 for $10,000 and spent three thousand in repairs. So you tell me thousand in repairs. So you tell me More

by none29 Verified Customer Verified Customer

Report | Print

The sales, management and finance team are extremely helpful and patient. I would recommend a visit. helpful and patient. I would recommend a visit. More

by fryiniscookin Verified Customer Verified Customer

Report | Print

My Experience with Scotty was nothing short of amazing. He Worked to get me the deal I wanted That made sense. Thank you all!!!!! He Worked to get me the deal I wanted That made sense. Thank you all!!!!! More

by LEVINE.AVI.Z Verified Customer Verified Customer

Report | Print

I was very happy with this Dealership, Scotty and Tim helping me out being able to lower my payment and getting into a new vehicle. I highly recommend this dealership and their service was phenomenal. Wi helping me out being able to lower my payment and getting into a new vehicle. I highly recommend this dealership and their service was phenomenal. Will purchase more cars from this dealership. More

by MARBOGAST3232 Verified Customer Verified Customer

Report | Print

Very satisfied with all aspects of my interaction with Zeigler. You have a long time customer!! Zeigler. You have a long time customer!! More

by SHORODECKI Verified Customer Verified Customer

Report | Print

Lanny and the team were great to work with. True professionals and the overall experience was 10/10 True professionals and the overall experience was 10/10 More

by TF Verified Customer Verified Customer

Report | Print

Moises Villegas and Lawrence Mendez did great work on my car. I went in to get my headlight checked out because one light wouldn’t turn on after I changed the bulb and they caught that my wheels had no trea car. I went in to get my headlight checked out because one light wouldn’t turn on after I changed the bulb and they caught that my wheels had no tread and it would’ve been a huge problem if I kept driving on them. I took my car in and they fixed my headlight, put in new wheels, and gave my car a needed oil change. It only took a few hours and very happy with my car now! More

Report | Print

Mark was great, pricing was great, the whole sales and finance team was great. Service department is great. All around excellent experience finance team was great. Service department is great. All around excellent experience More

by Walshmatt90 Verified Customer Verified Customer

Report | Print