470 Reviews of Sam Chau
June 02, 2021
Amazing. Danny Garza was wonderful. The easiest car buying experience I have ever had. Finance was very fast and easy. I would recommend to anyone. buying experience I have ever had. Finance was very fast and easy. I would recommend to anyone. More
Other Employees Tagged: Danny Garza
June 01, 2021
Just a fantastic experience. Jeff Margolis was wonderful to work with. No pressure. No hurry. His patience was remarkable. Just a great experience at Westside to work with. No pressure. No hurry. His patience was remarkable. Just a great experience at Westside More
Other Employees Tagged: Jeff Margolis
May 27, 2021
Getting my car was so easy. They were very helpful and professional, I was also able to trade in my old car. I would recommend them in the future. professional, I was also able to trade in my old car. I would recommend them in the future. More
Other Employees Tagged: Philippe Haddad
May 26, 2021
Great customer relationship and willing to go the extra mile to work with me. The sale and financial representatives were outstanding in helping me get the best deal available. mile to work with me. The sale and financial representatives were outstanding in helping me get the best deal available. More
Other Employees Tagged: Hai Do
May 25, 2021
Great customer service and support! The staff listened to our questions and concerns and helped us find what we were looking for. I’ll definitely do business with them in the future. Dave our questions and concerns and helped us find what we were looking for. I’ll definitely do business with them in the future. Dave More
Other Employees Tagged: Edwar Guerrero, Shawn An
May 17, 2021
The two salesmen I worked with were very helpful and patient with me in choosing a certified pre-owned Lexus. I would highly recommend Westside Lexus to potential buyers. patient with me in choosing a certified pre-owned Lexus. I would highly recommend Westside Lexus to potential buyers. More
Other Employees Tagged: Shannon George, Jim Fikaris
May 11, 2021
This is my third Lexus new vehicle purchase from Westside Lexus in about 2 years. My new vehicle purchase started in service this time with several unforeseen and unfortunate events that took place on m Lexus in about 2 years. My new vehicle purchase started in service this time with several unforeseen and unfortunate events that took place on my first service visit. Mr. Nemoto (Service Advisor) is always professional and pleasant to deal with and prepared everything in detail for my service visit. My service visit did not go as planned and at the beginning I was very disappointed. Jeremy Reardon (Shop Foreman) was courteous to deal with and sympathetic to my concerns and did his best to correct the issue. Not to go into details but to reiterate my last new car purchase review....Mr. Michael Lorch (Service Manager) always follows through with promises and does a very thorough investigation concerning customer claims. He turned my lemon service visit into a delicious lemonade! Westside Lexus service is excellent! I was able to again meet with Ms. Chong Lee (Sales consultant) who is quite knowledgeable about the new and pre-owned vehicles and treats me like family. Mr. Ty Stanberry (Pre-Owned Sales Director) always has a smile on his face and is extremely nice to deal with. Always a pleasure! I also was able to spend time with Mr. James Breaux (General Sales Manager) who I have the highest admiration for his management skills, patience in dealing with the difficult/particular customers like me and just being a very nice but professional person. Mr. Nam Pham (Financial Advisor) sold me my first Lexus along with Ms. Lee. He took time out of his busy schedule to talk with me and drive in my new vehicle, made me laugh as usual and then took my money ( to pay for my new Vehicle). Mr. Travis Buck (Technology Specialist) knows his new Lexus vehicles! He went over all the new features on my new Lexus and set up my phone application so I can monitor everything on my new Lexus. My experience with Westside Lexus and personnel is top notch. I highly recommend any new vehicle customer, pre owned vehicle customer or Service customer to save money and time go directly to Westside Lexus. They are the best! More
Other Employees Tagged: Homer Hsu, Ty Stanberry, Michael Lorch, Chris Nemoto, Jeremy Reardon, Chong Lee , James Breaux, Travis Buck, Nam Pham
May 06, 2021
Great customer service. Edwar was able to help us got the car we wanted in a timely matter. Always a great time here at Westside! car we wanted in a timely matter. Always a great time here at Westside! More
Other Employees Tagged: Judy Patureau, Edwar Guerrero
April 27, 2021
Sam Chau provided me with detailed information about the car, price and features over the phone. Sam went extra miles to ensure I was comfortable with my decision. The communication was always clear and car, price and features over the phone. Sam went extra miles to ensure I was comfortable with my decision. The communication was always clear and professional. He even checked on me after I arrived home in Dallas with the new vehicle to make sure that I was satisfied with everything. I have purchased a few new cars in the past but have never received such caring and appreciation. Thank you Sam, Westside Lexus and staff for an excellent buying experience. More
April 26, 2021
We are very pleased with our purchase, and the service was excellent! We will definitely recommend Westside Lexus to our friends, and family! Thanks, Danny & Kim Ross was excellent! We will definitely recommend Westside Lexus to our friends, and family! Thanks, Danny & Kim Ross More
Other Employees Tagged: Philippe Haddad

