Sam Chau
Sam Chau at Westside Lexus

Sam Chau | Page 42

Financial Services Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.7
470 Reviews
4.7

470 Reviews

Write a Review

Dealership Experience

6 yrs, 11 mos

Languages Spoken

Cantonese Cantonese

English English

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470 Reviews of Sam Chau

June 02, 2021

Dealership Rating
Employee Rating

Amazing. Danny Garza was wonderful. The easiest car buying experience I have ever had. Finance was very fast and easy. I would recommend to anyone. More

by Clamay
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danny Garza

Jun 02, 2021

Westside Lexus responded

Thank you for taking the time to review us! We are thrilled to hear that you had such a successful experience working with Danny and the Westside Lexus team. Drive safely in your new vehicle, and we hope to see you again down the road!

June 01, 2021

Dealership Rating
Employee Rating

Just a fantastic experience. Jeff Margolis was wonderful to work with. No pressure. No hurry. His patience was remarkable. Just a great experience at Westside More

by mbritt96
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Margolis

Jun 01, 2021

Westside Lexus responded

Thank you for taking the time to review us! We are thrilled to hear that you had such a seamless purchase experience working with Jeff. Drive safely, and we hope to see you back at Westside Lexus!

May 27, 2021

Dealership Rating
Employee Rating

Getting my car was so easy. They were very helpful and professional, I was also able to trade in my old car. I would recommend them in the future. More

by ANULIKAEGBE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Philippe Haddad

May 27, 2021

Westside Lexus responded

Thank you for giving our dealership such a marvelous rating! We are delighted you had a great experience with your trade-in. Feel free to give us at Westside Lexus a call or stop by if there is anything else we can do for you. Safe travels!

May 26, 2021

Dealership Rating
Employee Rating

Great customer relationship and willing to go the extra mile to work with me. The sale and financial representatives were outstanding in helping me get the best deal available. More

by LEEN_77066
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hai Do

May 26, 2021

Westside Lexus responded

We are delighted that our team went above and beyond to make you a happy customer! Thank you for giving Westside Lexus your business, and for taking the time to leave us a positive review. Enjoy your new car!

May 25, 2021

Dealership Rating
Employee Rating

Great customer service and support! The staff listened to our questions and concerns and helped us find what we were looking for. I’ll definitely do business with them in the future. Dave More

by DAVIDMEDINA6746
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edwar Guerrero, Shawn An

May 25, 2021

Westside Lexus responded

Thank you for the great review, Dave! We are thrilled to hear that you had such a successful experience working with the Westside Lexus team. Drive safely, and we hope to earn your business again down the road!

May 17, 2021

Dealership Rating
Employee Rating

The two salesmen I worked with were very helpful and patient with me in choosing a certified pre-owned Lexus. I would highly recommend Westside Lexus to potential buyers. More

by SANDRA28
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shannon George, Jim Fikaris

May 17, 2021

Westside Lexus responded

Thank you for your recommendation of Westside Lexus! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Enjoy your ride and have a great day!

May 11, 2021

Dealership Rating
Employee Rating

This is my third Lexus new vehicle purchase from Westside Lexus in about 2 years. My new vehicle purchase started in service this time with several unforeseen and unfortunate events that took place on m More

by vtec32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 11, 2021

Westside Lexus responded

Thank you so much for taking the time to leave us this review, and thank you for mentioning so many of our excellent Westside Lexus personnel! Chris, Jeremy, Michael, Chong, Ty, James, Nam, and Travis are all exemplary members of our team, and we will certainly let them know that you appreciate their help. We are proud that both our sales and service teams earned your recommendation, and we look forward to your next visit!

May 06, 2021

Dealership Rating
Employee Rating

Great customer service. Edwar was able to help us got the car we wanted in a timely matter. Always a great time here at Westside! More

by Karennguyen2310
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau, Edwar Guerrero

May 06, 2021

Westside Lexus responded

Karen - we're delighted to hear we're achieving our goal of providing outstanding customer service. Thank you for choosing Westside Lexus and see you next time!

April 27, 2021

Dealership Rating
Employee Rating

Sam Chau provided me with detailed information about the car, price and features over the phone. Sam went extra miles to ensure I was comfortable with my decision. The communication was always clear and More

by Tai Nguyen
Friendliness
Recommend Dealer
Yes
Apr 27, 2021

Westside Lexus responded

Tai - Thank you for the great review! We strive to make the purchasing process go smoothly, and it is wonderful to hear that this was reflected in your time working with Sam. Drive safely in your new vehicle, and enjoy it! We hope to see you back at Westside Lexus down the road!

April 26, 2021

Dealership Rating
Employee Rating

We are very pleased with our purchase, and the service was excellent! We will definitely recommend Westside Lexus to our friends, and family! Thanks, Danny & Kim Ross More

by kimr2565
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Philippe Haddad

Apr 26, 2021

Westside Lexus responded

Danny and Kim - We are thrilled that our team earned your business and excellent recommendation. Thank you for choosing Westside Lexus and safe travels in your new car!

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