The dealer’s service and treatments for customers are
excellent. However I felt that the trend of selling car has been changing.
Nothing was to be negotiated the car price unlike previous my experience
excellent. However I felt that the trend of selling car has been changing.
Nothing was to be negotiated the car price unlike previous my experiences. It seems to me that I just went to department store to purchased a pair of pant instead of one of the luxury car dealers. I wanted the dealer just discounted even a penny.
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by 1020jhmoon
Verified Customer
Verified Customer
Apr 28, 2026 -
Westside Lexus responded
Thank you for sharing your feedback. While we’re glad you had a good experience with our team, we understand your frustration regarding pricing. Your feedback is important and helps us improve. All the best, The Westside Lexus Team
Miss Lee was very patience in helping us.
She was very professional and I couldn’t ask for a better sales person! We are very happy with our Lexus !! Thank you
She was very professional and I couldn’t ask for a better sales person! We are very happy with our Lexus !! Thank you
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by tieu_andy
Verified Customer
Verified Customer
Apr 20, 2026 -
Westside Lexus responded
Thank you for choosing Westside Lexus and for sharing your experience with Miss Lee, Andy! We're happy to hear you are enjoying your new Lexus, and we look forward to working with you in the future.
experience was great thank you
ms chong was really
helpful and handy
she made me fall for the 2019 lexus
helpful and handy
she made me fall for the 2019 lexus
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by mariakibakumulungi
Verified Customer
Verified Customer
Feb 03, 2026 -
Westside Lexus responded
Congratulations on your 2019 Lexus! We're so glad Ms. Chong made your experience so enjoyable. Thank you for choosing Westside Lexus, Maria!
Chong was knowledgeable and professional with the
process. She was friendly and attentive to my request.
process. She was friendly and attentive to my request.
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by amyshek
Verified Customer
Verified Customer
Jan 28, 2026 -
Westside Lexus responded
Amy, thank you for sharing your experience! We are glad to hear that Chong was so helpful and attentive. See you next time at Westside Lexus!
This is the third car that we have purchased with Chong
Lee. She is very thorough and helpful.
Lee. She is very thorough and helpful.
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by lynnchewitt
Verified Customer
Verified Customer
Jan 12, 2026 -
Westside Lexus responded
Thanks for the 5 star review and shoutout to Chong, Lynnchewitt. We hope to see you again at Westside Lexus!
Chong Lee was sure a delight to work to with.
Very informative, helpful and knowledgeable. Buying an automobile can be stressful and Westside Lexus makes the process a lot easier. Thank you Wests
Very informative, helpful and knowledgeable. Buying an automobile can be stressful and Westside Lexus makes the process a lot easier. Thank you Westside Team.
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by TONY@CHAMELEONWRAPS
Verified Customer
Verified Customer
Jan 05, 2026 -
Westside Lexus responded
Tony, this feedback made our day! Thank you for choosing Westside Lexus and for sharing your appreciation for Chong. We wish you safe travels ahead!
Excellent Dealership.
Excellent Management and Staff. Excellent Preowned Car Sales Staff, one of the very best.
Excellent Management and Staff. Excellent Preowned Car Sales Staff, one of the very best.
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by carogers0
Verified Customer
Verified Customer
Dec 24, 2025 -
Westside Lexus responded
Thank you for the outstanding review! We truly appreciate your business and we hope to see you again at Westside Lexus!
I had a great experience working with Chong Lee at
Westside Lexus. Chong was professional, knowledgeable, and very patient throughout the entire process. she took the time to answer all of my question
Westside Lexus. Chong was professional, knowledgeable, and very patient throughout the entire process. she took the time to answer all of my questions and made sure everything was clear, with no pressure at any point. The team at Westside Lexus was welcoming and efficient, and the overall process was smooth from start to finish. I really appreciated the level of customer service and attention to detail. I would definitely recommend Chong Lee and Westside Lexus to anyone looking for a great car-buying experience.
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by lizfreelife
Verified Customer
Verified Customer
Dec 24, 2025 -
Westside Lexus responded
Thank you for recommending Chong Lee and our team at Westside Lexus! We are thrilled to hear that you had a positive and seamless car-buying experience with us. Be sure to come see us again the next time you're in the market for a new ride, Liz!
She is very nice and welcoming.
Willing to negotiate price and brings a smile. Only improvement is consistent communication with customers
Willing to negotiate price and brings a smile. Only improvement is consistent communication with customers
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by jonathanvu66
Verified Customer
Verified Customer
Dec 15, 2025 -
Westside Lexus responded
Thank you for your feedback, Jonathan! We’re pleased to hear that you received such welcoming and helpful service. We have noted your feedback and will share it with the team so we can ensure that we are providing excellent customer support. We hope to see you again at Westside Lexus!
The experience in the purchase of my new car was
exceptional. Lurie kept me informed with update while the car was in the order phase. This is the third Lexus I have owned and it has always been a p
exceptional. Lurie kept me informed with update while the car was in the order phase. This is the third Lexus I have owned and it has always been a pleasant experience.
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by madelon.nation
Verified Customer
Verified Customer
Dec 08, 2025 -
Westside Lexus responded
We couldn't be happier to hear that Lurie provided you with such top-notch support! Thank you for choosing Westside Lexus and for your continued loyalty. Enjoy your new Lexus!