Sam Chau
Sam Chau at Westside Lexus

Sam Chau | Page 41

Financial Services Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.7
470 Reviews
4.7

470 Reviews

Write a Review

Dealership Experience

6 yrs, 11 mos

Languages Spoken

Cantonese Cantonese

English English

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470 Reviews of Sam Chau

June 14, 2021

Dealership Rating
Employee Rating

Good service, attentive, oportune, on the dot. Building appropiate for the brand. Clean. Comfortable. Ok. This says it all. Yadda, yadda, yadda. Blah, blah, blah. More

by rdlfgrld
Recommend Dealer
Yes

Other Employees Tagged: Mike Nelson

Jun 14, 2021

Westside Lexus responded

Thanks for your five-star review! We're happy to hear that the Westside Lexus team took care of you. We hope to see you next time. Drive safe and have a great day!

June 12, 2021

Dealership Rating
Employee Rating

Shannon was great making the situation better after uncovering a couple of issues with the car. I will definitely recommend the dealer and Shannon to any looking to buy Lexus. Enjoying the car More

by aelwakhi
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shannon George

Jun 14, 2021

Westside Lexus responded

Thank you for taking the time to leave us a review! We are pleased to hear that Shannon took such good care of you here at Westside Lexus, and we will certainly let her know that you appreciate her help. We hope that you continue to enjoy your new ride!

June 11, 2021

Dealership Rating
Employee Rating

Everyone was very nice and polite. The IT guys was very patient. We enjoyed the experience and will consider another Lexus in the near future. More

by JJFOSTEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Nelson , Alex Gifford IT guy

Jun 13, 2021

Westside Lexus responded

We appreciate the kind words and positive review! Thank you for doing business here at Westside Lexus - we look forward to working with you again down the road. Take care!

June 11, 2021

Dealership Rating
Employee Rating

Great experience, I was in and out very quickly. They even beat the offer I came in with. I would recommend anyone to go to west side Lexus. More

by oghernandez1082
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sterling Sine

Jun 11, 2021

Westside Lexus responded

We appreciate the 5-star feedback! It was a pleasure working with you and we're so glad that we could help get you a terrific deal on your new ride. Thank you for the generous recommendation and we look forward to seeing you down the road! - Westside Lexus

June 11, 2021

Dealership Rating
Employee Rating

MJ Rizvi you’re very friendly and doing a awesome job, Sam Chu thank u men you’re so far the best. Thank you guys More

by Seanjohn01985
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chong Lee, Lurie Keener, Christian Davidson , MJ Rizvi

Jun 11, 2021

Westside Lexus responded

Thank you for stopping by to commend MJ, Sam, and our Westside Lexus team! We truly appreciate your business and are delighted to hear that you're a satisfied customer. Safe driving this weekend and beyond!

June 08, 2021

Dealership Rating
Employee Rating

Professionalism, friendliness and treat you like part of the family. Highly recommended to friends and family. Previous customer, came back for the same professional service and the same salesperson More

by Joseph
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shannon George

Jun 09, 2021

Westside Lexus responded

Joseph - Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you had such a successful purchase experience working with the Westside Lexus team. Drive safely, and we hope to see you again down the road!

June 07, 2021

Dealership Rating
Employee Rating

Excellent customer service and attentiveness to our needs and desires. Very helpful on educating us in the specific car functionality and unique features. I highly recommend them! More

by DAVIDMEDINA6746
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edwar Guerrero, Shawn An

Jun 07, 2021

Westside Lexus responded

Thanks for the great feedback! We are thrilled to hear our staff were able to assist you so successfully and help you drive home in the right car for you. It means a lot that our service stood out to you, and we wish you safe travels in your new ride! - The Westside Lexus Team

June 06, 2021

Dealership Rating
Employee Rating

Jeff Margolis was truly outstanding. Professional, knowlgeable, and personable. From start to finish, he made buying a car too enjoyable! We will certainly be back. More

by The Falks
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Margolis

Jun 07, 2021

Westside Lexus responded

We pride ourselves on delivering a straightforward and seamless experience for our guests and are thrilled you had a positive visit with us. Thank you for trusting Westside Lexus with your business and we look forward to assisting you again! Take care and have a great day!

June 04, 2021

Dealership Rating
Employee Rating

Everything was great, from sales toFinance. I will be Everything was great, from sales to Finance. I will be recommending Jeff Jones and the dealership to my friends and family. This was probably the 6th More

by R.SURIA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Jones

Jun 04, 2021

Westside Lexus responded

Thank you so much for your repeat business! We are delighted to hear that Jeff provided excellent service and truly appreciate you recommending him to your friends and family. All of us at Westside Lexus wish you safe driving and we look forward to our continued relationship!

June 03, 2021

Dealership Rating
Employee Rating

I had a great experience. The salesman man was very helpful. He explained everything about the vehicle we got. The finance made my deal come through. Great dealership I will only be buying future vehic More

by AECROBLES08
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dominic Thornton

Jun 03, 2021

Westside Lexus responded

We pride ourselves on delivering a straightforward and seamless experience for our guests and are thrilled you had a positive visit with us. Thank you for choosing Westside Lexus and we hope to enjoy the new ride. Take care!

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