Sam Chau
Sam Chau at Westside Lexus

Sam Chau | Page 47

Financial Services Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.7
470 Reviews
4.7

470 Reviews

Write a Review

Dealership Experience

6 yrs, 11 mos

Languages Spoken

Cantonese Cantonese

English English

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470 Reviews of Sam Chau

June 17, 2020

Dealership Rating
Employee Rating

Had a great experience at this dealer! They really give you Lexus service. Highly recommend this place, if you are looking for Good Service Lexus Dealer!! More

by Leo
Recommend Dealer
Yes
Jun 17, 2020

Westside Lexus responded

Thank you for taking a moment to write us a five-star review, Leo! Our team looks forward to working with you during your next visit to Westside Lexus!

June 02, 2020

Dealership Rating
Employee Rating

Great customer services !!! Love the place and the people here. Professionalism , issues quickly resolved . I like how Judy was greeting me and helping me with the finance . More

by TWINTRAN
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau, Danny Garza , Nam Pham

Jun 09, 2020

Westside Lexus responded

Hi TWINTRAN! We pride ourselves on our customer service, so we are happy to hear that you were able to experience that with our team! Judy, Sam, Danny and Nam will all be excited to hear your feedback. Thanks again for choosing Westside Lexus.

December 29, 2019

Dealership Rating
Employee Rating

Excellent service Very good service, as good as before. Will definitely choose it again the next time, even though the price was not as good as we expected. More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sinh Pham

Jan 10, 2020

Westside Lexus responded

We're glad our service is above and beyond what you expected! Thanks for the kind review!

December 28, 2019

Dealership Rating
Employee Rating

I had a great experience. I didn't feel pressured at all. I felt very relaxed. The salesman was very knowledgeable and very helpful. I believe we got a great deal. We love our More

by david.vega
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christian Davidson

Jan 10, 2020

Westside Lexus responded

Thanks, David! Welcome to the Westside Lexus family!

December 14, 2019

Dealership Rating
Employee Rating

Very kind help and friendly Good dealers. I received good treatment. Sam and Ben helped me nice. Lexus will be my only The brand even next and next chooses. Thank you Lexus More

by jptiger7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Stephens

Dec 27, 2019

Westside Lexus responded

Thanks for the great review! We're so glad you're pleased with everything. Wishing you and yours a very happy holidays and wonderful New Year!

December 09, 2019

Dealership Rating
Employee Rating

Pleasant, easy, quick experience. Had a great time working with Sam Chau in sales and Ben Stephens in Finance. Returned a leased RX350 and leased a new one and was in and out in about More

by david
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Stephens

Dec 27, 2019

Westside Lexus responded

Great news! Happy to hear you stayed in the Westside Lexus family! Wish you the happiest holidays!

December 02, 2019

Dealership Rating
Employee Rating

Pleasant new car purchase experience Good New car purchase experience thanks to diligent homework and no pressure sale at dealership. Sam Chau is very patient, courteous and helpful sale More

by caominh1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 27, 2019

Westside Lexus responded

So glad you have a great experience with us! Happy Holidays!!

November 11, 2019

Dealership Rating
Employee Rating

Great Experience to buy my first ever Lexus Car! Me and my boyfriend had a great experience, conversation and deal with Sam Chau! Sam is a very friendly and explained the different vehicle options ve More

by Cat
Recommend Dealer
Yes

Other Employees Tagged: Emily Maus

October 11, 2019

Dealership Rating
Employee Rating

Great experience I was satisfied with all the services. The agent helped me to get my car. He did a wonderful job ever. I will be back. More

by miudinh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 16, 2019

Westside Lexus responded

Thanks so much for choosing Westside Lexus! It's an honor!

October 03, 2019

Dealership Rating
Employee Rating

2020 Lexus NX 300 Review If you’re ever in the business of looking for a new Lexus, I’d highly recommended all the buyers come to Westside Lexus see a salesman name: SAM CHAU. More

by MINHCLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 16, 2019

Westside Lexus responded

Thanks so much for your kind words, MINHCLE! We hope you are loving your vehicle! We couldn't agree more about Sam! He is an incredible person and we are so fortunate to have him on our team!

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