Sam Chau
Sam Chau at Westside Lexus

Sam Chau | Page 43

Financial Services Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.7
470 Reviews
4.7

470 Reviews

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Dealership Experience

6 yrs, 11 mos

Languages Spoken

Cantonese Cantonese

English English

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470 Reviews of Sam Chau

April 21, 2021

Dealership Rating
Employee Rating

Very professional & friendly staff!! They even watch my baby for me while I went for a test drive!!! Everyone spoke and stop by to say hey to my baby as they walked by!!! It was like we were all family! More

by velorathomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anil Sharma , Gonzo Jimenez

Apr 21, 2021

Westside Lexus responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that you had a great experience working with our team at Westside Lexus, and we will certainly pass along your kind words. We hope that you continue to enjoy your new ride!

March 26, 2021

Dealership Rating
Employee Rating

Nam and Sam were excellent in their customer service. No arush and very knowledgeable about the vehicles and were willing to go extra miles patiently with me More

by fchaniadi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nam Pham

Mar 29, 2021

Westside Lexus responded

Thank you for taking the time to leave us a review! We are so glad Nam and Sam both took good care of you here at Westside Lexus, and we will certainly let them know that you appreciate their help. We hope to see you again sometime!

March 08, 2021

Dealership Rating
Employee Rating

Great experience buying my IS 350 F Sport.. Mark Solomon and Sam Chau were both excellent to work with on all aspects of the deal from beginning to delivery More

by bmindes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau, Mark Solomon

Mar 08, 2021

Westside Lexus responded

Congratulations on your new Lexus IS 350 F Sport! It is gratifying to hear that our team took such great care of you during the purchase process. Thank you from all of us at Westside Lexus!

February 13, 2021

Dealership Rating
Employee Rating

Excellent experience working with the team to make my selection, learn about service abs operating features of my new vehicle as well as financing it. More

by homeshopper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 15, 2021

Westside Lexus responded

Thank you for posting a review about your recent purchasing experience at Westside Lexus! We are delighted to hear that you learned about the features of your new vehicle so you can be confident out on the roads. Have a great week!

February 05, 2021

Dealership Rating
Employee Rating

Sam was so helpful and patient with me. Made it quite enjoyable to buy a new car. I will definitely make Lexus nice place for the future. More

by belindahouston1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Shafer

Feb 05, 2021

Westside Lexus responded

There's nothing better than hearing that our team made car-buying easy! Thank you for putting your trust in the Westside Lexus team. We wish you many safe and happy miles ahead!

January 24, 2021

Dealership Rating
Employee Rating

Excellent and professional services from the time we scheduled the test drive until we drove the car out of Westside Lexus. This dealership is much better than Sterling McCall in Southwest Frwy More

by huysuong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Solomon , Mike Shafer, Receptionist attended the front desk when we arrived on 1/23/21 afternoon was very nice and professionally greeting us

Jan 25, 2021

Westside Lexus responded

Your feedback means so much to all of us. Here at Westside Lexus, it is our goal to deliver a seamless experience and we're so glad that came through to you!

January 22, 2021

Dealership Rating
Employee Rating

Went to dealership twice. First time the sales rep had to hand me off to another rep whom I experience a language barrier with. Second time I had a great experience More

by mskeoisha
Recommend Dealer
Yes
Jan 24, 2021

Westside Lexus responded

Thank you for giving us another chance to impress you here at Westside Lexus, and we couldn't be happier to hear that you had a great experience. If there is anything more we can do to assist you, please don't hesitate to give us a call or come back and see us again.

January 15, 2021

Dealership Rating
Employee Rating

Sam was pleasure to work with. He was very helpful and accommodated our requests. Communicated well before and after sales. Car was also cleaned well. More

by ZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 15, 2021

Westside Lexus responded

It makes us happy to know that Sam delivered a five-star worthy car-buying experience. Thank you for sharing this feedback about him and your time working with our Westside Lexus team! We hope that you absolutely love your new vehicle.

January 08, 2021

Dealership Rating
Employee Rating

Awesome experience. Sam made it easy with making the deal happen on the phone. Came in and signed a few papers and we were done! More

by nelson.varughese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Shafer

Jan 08, 2021

Westside Lexus responded

Thank you for taking the time to review us, Nelson! We appreciate your business and are happy to hear you enjoyed working with Sam - we'll pass that along. Congratulations on your new vehicle, Westside Lexus appreciates your business, and best wishes for the new year.

December 28, 2020

Dealership Rating
Employee Rating

It was a great experience. I would recommend westside lexus to my friends. Everyone was very friendly and the negotiation of the vehicle went smoothly. My wife is extremely happy with her vehicle. Thank More

by sharris17502
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 28, 2020

Westside Lexus responded

Congratulations to your wife on her new vehicle! We appreciate your business and are happy to hear that you had such an exceptional purchase experience. Drive safely, and we hope to earn your business again at Westside Lexus!

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