Sam Chau
Sam Chau at Westside Lexus

Sam Chau | Page 44

Financial Services Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.7
470 Reviews
4.7

470 Reviews

Write a Review

Dealership Experience

6 yrs, 11 mos

Languages Spoken

Cantonese Cantonese

English English

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470 Reviews of Sam Chau

December 28, 2020

Dealership Rating
Employee Rating

I Love it! The sales man is very nice and knowledgeable. He was very sweet ans funny. I found exactly what I was looking for. Will refer him customers. More

by lanalely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Homer Hsu , Nam Pham

Dec 28, 2020

Westside Lexus responded

Thank you for taking the time to review us! Hearing that you are so confident in the Westside Lexus team made our day. We appreciate your business and are wishing you many safe and happy miles in your new vehicle!

December 24, 2020

Dealership Rating
Employee Rating

Nice environment in office. Everyone we dealt with was very courteous and friendly. The closing was well planned and was completed in a timely fashion. Very satisfied More

by Jconway3602
Customer Service
Price
Recommend Dealer
Yes

Other Employees Tagged: Nam Pham

Dec 24, 2020

Westside Lexus responded

Customer satisfaction is our priority so this is wonderful feedback to see. Thank you so much for shopping with us at Westside Lexus! We hope that you continue to love your new vehicle.

December 12, 2020

Dealership Rating
Employee Rating

Sam Chau was very helpful in all aspects in his dealings Sam Chau was very helpful in all aspects in his dealings with me. I was very satisfied with his excellent service. He has assisted me in every way on More

by adelina_brothers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Loving

Dec 14, 2020

Westside Lexus responded

Thank you for the great review! We are so happy to hear that Sam could assist with your purchase and explain the features of your new vehicle so you can be confident out on the road. Happy driving! - Westside Lexus team

December 11, 2020

Dealership Rating
Employee Rating

It good and to the point. I flew in and out. No problem. All my business was completed prior going into the office. Very pleased. More

by redgirl122
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau

Dec 12, 2020

Westside Lexus responded

It's wonderful to hear that your car-buying process was so quick and easy. Thank you for shopping with us at Westside Lexus! We truly appreciate your positive feedback and wish you safe driving.

December 10, 2020

Dealership Rating
Employee Rating

My salesman did his best to sure I got the car and price I wanted. Very pleased with this purchase. I knew which car and options I wanted. Sam made sure I got what I wanted. More

by Deb17
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau

Dec 10, 2020

Westside Lexus responded

It's wonderful to hear that Sam went above and beyond to find you the perfect car, Deb! From all of us here at Westside Lexus, thank you for your business, and enjoy your new vehicle!

December 04, 2020

Dealership Rating
Employee Rating

Sam was an excellent Lexus representative who made the process as simple as possible. He met all of my requests and has graciously followed up with me on several occasions. Great employee More

by N Vaccaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dallas

Dec 04, 2020

Westside Lexus responded

Thank you for stopping by to commend Sam! We love to hear that he made it easy for you to get into your new vehicle. Congratulations from all of us at Westside Lexus!

December 02, 2020

Dealership Rating
Employee Rating

Great experience. Thank you for being there and making my experience so wonderful. My salesman Sam was so easy to work with. I will be back. More

by DSTJEAN
Recommend Dealer
Yes
Dec 02, 2020

Westside Lexus responded

Thank you for posting about your 5-star experience with our team member, Sam. We're grateful for your business and hope to see you again at Westside Lexus!

November 28, 2020

Dealership Rating
Employee Rating

Sam was so sincere and has kept contact with me 2 weeks out to make sure everything is okay! Same with Judy, I had trouble with my taxes because I am from Alabama but they worked endlessly to make everythi More

by Alh0066
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Judy Patureau

Dec 12, 2020

Westside Lexus responded

Thank you so much for posting about your purchasing experience with our Westside Lexus team! It's great to hear that Sam and Judy have been able to assist you. Safe travels and hope to see you down the road!

November 23, 2020

Dealership Rating
Employee Rating

The service was absolutely SUPERB! From the moment we walked into the building til we walked out! Our salesman was awesome he did his thang! I would recommend to anyone. More

by Msmonie
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christian Davidson

Nov 23, 2020

Westside Lexus responded

It means so much to hear that from start to finish you had an excellent experience working with our team. Thank you for the fantastic review! All of us at Westside Lexus wish you safe driving in your new vehicle.

November 05, 2020

Dealership Rating
Employee Rating

Sam Shau and Nam Pham were absolutely amazing. I would recommend them to anyone who is interested in paying westside Lexus. They are so patient and welcoming . 1million stars to them. More

by Pinolives
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nam Pham

Nov 05, 2020

Westside Lexus responded

We couldn't ask for better feedback and we appreciate you taking the time to review Westside Lexus. It's fantastic to see that Sam and Nam treated you with the exceptional service that we strive to offer our guests. On behalf of all of us here, we wish you safe travels in your newly purchased vehicle!

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