Ryan Matsumoto
Ryan Matsumoto at South Bay Hyundai

Ryan Matsumoto

Assistant Used Car Manager

South Bay Hyundai

20433 Hawthorne Blvd
Torrance, CA 90503

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4.8
142 Reviews

Dealership Experience

3 yrs, 6 mos

Industry Experience

6 yrs, 7 mos

Languages Spoken

English English

4.8

142 Reviews

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142 Reviews of Ryan Matsumoto

December 17, 2025

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Employee Rating

Easy transaction, no pressure salesperson a Pleasure spending my money on a vehicle I wanted and a salesperson with the knowledge to explain all the features of my new car More

by JZEMOG69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 19, 2025

South Bay Hyundai responded

Thank you for taking the time to share your experience! We’re happy to hear your transaction was easy and pressure-free, and that our salesperson was knowledgeable and able to walk you through all the features of your new vehicle. It’s a pleasure working with customers who know what they want, and we truly appreciate your business. Enjoy your new car, and we look forward to seeing you again!

November 19, 2025

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I bought a SANTA FE 2026 at the South Bay Hyundai recently. Service was awesome specially my sales representative Omar was great guy. He was so flexible and not rushed to customer. He was very helpfu More

by megadream
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ahmed Omar, Jim Hindi

Nov 20, 2025

South Bay Hyundai responded

Thank you for sharing your experience! We’re thrilled to hear that Omar made your car-buying process smooth, flexible, and enjoyable. It’s wonderful to know our team provided the helpful service you deserve. We truly appreciate your recommendation and hope you enjoy your new 2026 Santa Fe!

September 22, 2025

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Our thanks to Kevin Marroquin & Connor Chang for a great lease experience. We hadn't leased a new vehicle in 15 years, so we were pleasantly surprised by the smooth lease process and post-lease support & f More

by jlee53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 24, 2025

South Bay Hyundai responded

Thank you for taking the time to share your experience! We’re so glad Kevin and Connor were able to make your return to leasing a smooth and positive one. It’s wonderful to hear that their support and follow-up made such a difference, and we truly appreciate your patience while your vehicle was being prepped. Your recommendation to friends and family means a lot to us—we look forward to welcoming you and them to South Bay Hyundai again in the future!

September 12, 2025

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The details of the vehicle were not accurate and falsely presented initially. It wasn’t until I showed to purchase the vehicle the correct information was finally presented. The manager did not want to addr More

by dthreedesigns
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jimmy Lee

Sep 12, 2025

South Bay Hyundai responded

Thank you for sharing your feedback. We’re sorry to hear that the details of the vehicle were not presented as clearly as they should have been, and that your concerns were not addressed right away. We understand how frustrating that must have been and regret that your experience did not meet expectations. We appreciate your honesty, as it helps us improve communication and transparency with our customers. If you’d like to discuss this further, please don’t hesitate to reach out to us directly. We’d value the chance to address your concerns and restore your confidence in us.

May 23, 2025

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Rian was a great salesman answered all my questions were together with sales manager to get me the color and model that I wanted More

by mikestopcat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Suh, Ryan Ortiz

May 27, 2025

South Bay Hyundai responded

Thank you for your kind words! We’re glad to hear that Ryan and our sales manager worked together to help you find the perfect color and model. We appreciate your trust in us and hope you’re enjoying your new vehicle. If you ever have more questions or need assistance, we’re always here to help!

May 20, 2025

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I had a great experience at Hyundai. The staff was professional, friendly, and went out of their way to make the process smooth and stress-free. Antonio was especially great, helpful, pa More

by denise38
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Mitchell, Jim Hindi

May 21, 2025

South Bay Hyundai responded

Thank you so much for your kind words and thoughtful review! We're thrilled to hear that you had a great experience with us and that Antonio was able to make the process smooth and stress-free. Providing exceptional service and ensuring our customers feel confident and comfortable is always our top priority. We're glad you're enjoying your new vehicle and truly appreciate your recommendation. If you ever need anything in the future, don't hesitate to reach out—welcome to the Hyundai family!

April 19, 2025

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Concise. Quick I called and requested to see an elantra. and it was ready for viewing once i arrrived. More

by Quamanian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Andersen , Chris Axume

Apr 22, 2025

South Bay Hyundai responded

Thank you for the great review! We're glad to hear the process was quick and efficient for you. It’s always our goal to have the cars ready and waiting when you arrive. Please don't hesitate to let us know if we can help you with anything else.

March 17, 2025

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My mother-in-law has been going to your location for a long time and has always spoke highly of your service. Purchasing our vehicle was my first time experiencing your team and I am very impressed. Ra More

by jonathan.guyot1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Suh, Raymond Padilla

Mar 17, 2025

South Bay Hyundai responded

Thank you for your thoughtful review! We're honored to have earned your mother-in-law’s trust over the years and are so glad you had a great first experience with us. Ray truly goes above and beyond to ensure a smooth and enjoyable car-buying process, and it’s wonderful to hear that he took great care of you. We’re thrilled that you and your family are loving the new Santa Fe! Your recommendation means the world to us, and we look forward to assisting you and anyone you send our way in the future!

February 07, 2025

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Everyone was so welcoming and nice. Enjoyed my entire experience. Thank you for the hospitality South Bay Hyundai. More

by ssl9148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 11, 2025

South Bay Hyundai responded

Thank you for your kind words! We're so glad you had a welcoming and enjoyable experience at South Bay Hyundai. We appreciate your support and look forward to seeing you again!

February 03, 2025

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Employee Rating

Really pleased with our test-driving/leasing experience. Justin was perfect – relaxed and very informative and communicative. He explained everything and patiently answered all questions. Outstanding job. More

by bkroeber
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Rodriguez

Feb 04, 2025

South Bay Hyundai responded

Thank you for your wonderful feedback! We're so glad to hear that Justin made your test-driving and leasing experience a positive one. It's great that he was able to provide you with clear information and answer all your questions with patience. We truly appreciate your kind words and are here if you need anything in the future!

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