Rusty Ford
Rusty Ford at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
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Rusty Ford

New Car Sales Manager

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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5.0
47 Reviews
5.0

47 Reviews

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47 Reviews of Rusty Ford

January 12, 2025

Dealership Rating
Employee Rating

Great service each and every visit. We buy and service our vehicles from James Wood for this reason. More

by ROBERTSONRANDY12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 14, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur for both purchasing and servicing your vehicles. It's our goal to provide great service every time, and I'm glad to know we've met your expectations. I look forward to seeing you again on your next visit! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 03, 2024

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Employee Rating

Zach Rhine takes very good care of our automotive service needs and has for years! In regards to management, Rusty Ford is second to none when finding us the best deals. I trade every 2 - 3 years and one More

by SDAVE2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Rhine, Starla Johnson

Dec 04, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that Zach has consistently taken great care of your automotive service needs and that Rusty has been instrumental in helping you find the best deals at James Wood Chevrolet Buick GMC Decatur. I appreciate your loyalty and look forward to assisting you again in the future. Don't hesitate to reach out when you're ready for your next trade! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 25, 2024

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Overall a great experience, Rusty Ford made everything seamless and easy. I look forward to my next purchase with James Wood. More

by nathanecobb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Drew Ward

Nov 26, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Nathan! We're thrilled to hear that you had a great experience with Rusty at James Wood Chevrolet Buick GMC Decatur. We appreciate your kind words and look forward to assisting you with your next purchase. Don't hesitate to reach out if you need anything in the meantime! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 31, 2024

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Clayton Estes was fantastic, helped me find the right truck and we were able to take care of most of the buying process before I even set foot at the dealership. Once we went over the last details, he r More

by pnoonan64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clay Estes, Jose Martinez

Nov 02, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that Clayton and Ruben provided you with such a great experience at James Wood Chevrolet Buick GMC Decatur. It's fantastic to know that their knowledge and professionalism made the truck-buying process smooth and enjoyable for you. I appreciate your feedback and look forward to welcoming you back for your next visit! Enjoy your new truck! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 26, 2024

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Employee Rating

95% of the deal conducted over the phone with Rusty and Drew. Fair and easy to deal with. More

by donst7777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Ward, Drew Ward

Sep 27, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your positive review! We're thrilled to hear that you had a fair and easy experience with Rusty and Drew while conducting your deal over the phone. We appreciate your business and hope to see you again at James Wood Chevrolet Buick GMC Decatur! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 30, 2024

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Bob and Rusty did their upmost to help us find exactly what we were looking for. We started buying new vehicles here in 1990 and haven’t traded anywhere else. More

by WWWilkjw
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Bob Miller

Sep 03, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! We're thrilled to hear that you and Rusty were able to assist you in finding exactly what you were looking for. We appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur since 1990 and look forward to seeing you again for your future vehicle needs! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 26, 2024

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Hunter was very helpful and knowledgeable. He answered all my questions and taught me about my new Buick. More

by lisalongbradshaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 28, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that Hunter was able to assist you effectively and share valuable insights about your new Buick. At James Wood Chevrolet Buick GMC Decatur, we pride ourselves on our knowledgeable team and I am glad you had a great experience. I look forward to seeing you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 24, 2024

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Employee Rating

James woods and hunter were awesome! Hands down the best dealership experience I've ever had. More

by BROCK REAVES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hunter Helm

Aug 27, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Brock! I'm thrilled to hear that you had such a positive experience with us at James Wood Chevrolet Buick GMC Decatur. It’s great to know that James and Hunter made your visit memorable. I appreciate your kind words and look forward to welcoming you back soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 22, 2024

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Employee Rating

Their sales method is to not be pushy, be knowledgeable about the vehicles, and sell them at a transparent, reasonable price with no dealer add-ons. Landon East was top notch. More

by AUSTIN_ASU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Landon East

Aug 23, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur. It's wonderful that Landon was able to provide you with knowledgeable and transparent service. I strive to maintain those values in every interaction. I look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 14, 2024

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Employee Rating

Great people from sales to service. It's great no hassle dealing to setting up service and accessories More

by scaruthers3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Ward, Shawn Hooe

Aug 14, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! I'm thrilled to hear that you had a no-hassle experience with our sales and service teams at James Wood Chevrolet Buick GMC Decatur. Your satisfaction is our top priority, and I appreciate your feedback. I look forward to seeing you again for any future needs! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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