Ross Cartwright
Ross Cartwright at Boucher Hyundai of Janesville
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Ross Cartwright

Service Manager

Boucher Hyundai of Janesville

2009 Milton Ave
Janesville, WI 53545

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4.5
10 Reviews
4.5

10 Reviews

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10 Reviews of Ross Cartwright

November 19, 2024

Dealership Rating
Employee Rating

Joe Valdez is the BEST! He took care of my vehicle's issue quickly, and had it back on the road ASAP! More

by PETENOGAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Valdez, Bradley Hanthorn

Nov 19, 2024

Boucher Hyundai of Janesville responded

Thank you for taking the time to share your thoughts on working with Joe and our team. We're glad to hear we delivered such a great experience! Ross Cartwright Service Manager 608-750-1200

November 16, 2024

Dealership Rating
Employee Rating

Great service and support and fast response. Very nice relationship throughout all departments. Thank you 😊 More

by JAMESIVEY.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Boucher Hyundai of Janesville responded

James, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ross Cartwright Service Manager 608-750-1200

October 22, 2024

Dealership Rating
Employee Rating

They did a Great fix. But it was to high of price thank you Much More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Valdez, Bradley Hanthorn , Hunter was super. Not sure who did repair. They were great

Oct 22, 2024

Boucher Hyundai of Janesville responded

Thank you for taking the time to share your feedback with us, Mark. We will share your comments with our team, and we hope to see you again. Ross Cartwright Service Manager 608-750-1200

October 07, 2024

Dealership Rating
Employee Rating

The service department at Boucher Hyundai is Excellent. They always take great care of my vehicle's needs! More

by PETENOGAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Valdez, Bradley Hanthorn

Oct 09, 2024

Boucher Hyundai of Janesville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ross Cartwright Service Manager 608-750-1200

September 17, 2024

Dealership Rating
Employee Rating

Great service- above and beyond! From receptionist to repairman, I could not have asked for more! More

by TCWRITESTUFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Valdez, Bradley Hanthorn

Sep 17, 2024

Boucher Hyundai of Janesville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Hyundai of Janesville. Ross Cartwright Service Manager 608-750-1200

August 28, 2024

Dealership Rating
Employee Rating

STOP! !!! DO NOT BUY A VEHICLE FROM HERE!!! 3.5 months ago I thought we were doing something good for our family and we purchased a 2017 Hyundai Tucson. We More

by jaicee a.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

June 19, 2024

Dealership Rating
Employee Rating

Reliable and straightforward! Felt like I was in great hands. Thanks for the awesome service. More

by Kbaior
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Valdez

Jun 20, 2024

Boucher Hyundai of Janesville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Hyundai of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else. Ross Cartwright Service Manager 608-750-1200

June 02, 2024

Dealership Rating
Employee Rating

Very helpful got me in as soon as they possibly could let me get a loaner car to make it to work and finished the job in apple time More

by tomgrayhorse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Valdez

Jun 03, 2024

Boucher Hyundai of Janesville responded

Thank you for choosing Boucher Hyundai of Janesville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ross Cartwright Service Manager 608-750-1200

June 01, 2024

Dealership Rating
Employee Rating

Service department was quick to get me in for an appointment. Also all staff to help me out were very friendly and outgoing and knew what they were doing More

by Yvonne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Valdez

Jun 03, 2024

Boucher Hyundai of Janesville responded

Thank you for choosing Boucher Hyundai of Janesville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ross Cartwright Service Manager 608-750-1200

April 27, 2024

Dealership Rating
Employee Rating

Boucher Hyundai is the best dealership. Joe is an awesome service advisor and Pete is the best Hyundai technician! More

by PETENOGAJ
Recommend Dealer
Yes

Other Employees Tagged: Joe Valdez

Apr 29, 2024

Boucher Hyundai of Janesville responded

Thank you for taking the time to share your feedback with us, Pete. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ross Cartwright Service Manager 608-750-1200

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