
Dealership Experience
9 yrs, 10 mos
Languages Spoken
English
Spanish
59 Reviews
Write a Review59 Reviews of Roman Santana
March 15, 2025
Lexus of North Miami took good care of me and got me into the car I wanted! Used car manager worked with me on the price to a point where both sides were happy. Would recommended them again the car I wanted! Used car manager worked with me on the price to a point where both sides were happy. Would recommended them again More
Other Employees Tagged: Alfred Utset, Ed Rubenfeld, Sean Kamal, Angel Rodriguez, Rosaly Bermudez, Amauri Rosario, Carlos A Fernandez, Ramon Cabrera, Konstantinos Fotiou
February 28, 2025
They keep emailing me, I have never been there. I don't drive a lexus. I am not in miami. I don't drive a lexus. I am not in miami. More
Other Employees Tagged: Alfred Utset, Vladimir Keslin, Sean Kamal, Angel Rodriguez, Gus Arcon, Reinaldo Berroa, Brittany Stillwell, Jose Almonte, Mona Green
January 31, 2025
I have been with Lexus since it was county line Lexus Qudus sold me many of my previous Lexus‘s in the past there , now he is in finance at Lexus of North Miami. My experience with Luis Portillo in this Qudus sold me many of my previous Lexus‘s in the past there , now he is in finance at Lexus of North Miami. My experience with Luis Portillo in this 2025 Lexus RX lease was of course spectacular and smooth , I strayed away to Infinity in the pandemic in 2022 due to lack of cars being manufactured and was very disappointed with the car and the service . I am very happy to say I am back to my Lexus RX 350 which has always been my favorite car of choice . Bobby has been my service advisor for years and he is truly an asset to the dealership. His level of personal advice and customer care is top-notch. I should know , I make a living providing customer care as well. I am very proud to drive and represent and recommend Lexus of North Miami., as many of my friends are clients there with Luis And Bobby as well . I will never stray again lol. And a very special Thank You to Roman for all you did to make this happen too. I am your fan. Thank you. C.R. More
Other Employees Tagged: Qudus Ijelu, Luis Portillo, Carlos A Fernandez
January 12, 2025
Anna Kaloshina was a fantastic sales manager. Extremely professional and very personable. She took time with me while I made a decision as I text drove several different vehicles. When it came t Extremely professional and very personable. She took time with me while I made a decision as I text drove several different vehicles. When it came time to negotiate I felt she did a great job and I was comfortable with my price point. All around it was a great experience! More
Other Employees Tagged: Anna Kaloshina, Danielle Contaldi
December 31, 2024
Excellent customer service Jorge Frontier helped me out and he was absolutely amazing highly recommend . and he was absolutely amazing highly recommend . More
Other Employees Tagged: Jorge Frontier, Ramon Cabrera
December 13, 2024
I had a fantastic experience with the sales team at Lexus of North Miami. Everyone was incredibly friendly and helpful, making the entire process smooth and stress-free. A special shoutout to Anna Kaloshina of North Miami. Everyone was incredibly friendly and helpful, making the entire process smooth and stress-free. A special shoutout to Anna Kaloshina for going above and beyond to ensure I found the perfect vehicle. Her professionalism and attentiveness truly stood out. I’m thrilled with my new car and highly recommend this dealership to anyone in the market for a luxury vehicle! More
Other Employees Tagged: Ramon Cabrera, Anna Kaloshina
December 04, 2024
My experience with your dealership was very stress free. Andrew was very knowledgeable ,kind and transparent. He listened to my wants in a new vehicle and was instrumental in seeing my wants come to fruitio Andrew was very knowledgeable ,kind and transparent. He listened to my wants in a new vehicle and was instrumental in seeing my wants come to fruition.Everyone was very professional and made my experience very smooth. More
Other Employees Tagged: Abe Omar, Andrew Amuah-Niamkey
November 12, 2024
Best of the best dealer! They always give me everything I wanted! Isaac was wonderful and very kind! Thank you! See you on 32 months for 2028 new Lexus! They always give me everything I wanted! Isaac was wonderful and very kind! Thank you! See you on 32 months for 2028 new Lexus! More
Other Employees Tagged: Isaac Rodriguez, Abe Omar
November 04, 2024
Recently leased a Lexus here and had a great experience thanks to Kelia, my sales advisor. She is so great and pleasant to work with. She exudes the best energy which made this process very exciting. I had thanks to Kelia, my sales advisor. She is so great and pleasant to work with. She exudes the best energy which made this process very exciting. I had a seamless experience with her. Gus and Roman were also very helpful throughout this process. I felt taken care of with the whole team. Finance with Danielle was very easy and smooth as well.....This is my first Lexus but hopefully not my last. Truly recommend Lexus at North Miami. Thank you!!! More
Other Employees Tagged: Gus Arcon, Danielle Contaldi, Kelia Tejada
