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Roger Droukas
Refer Me
518 Reviews
Roger joined the Heiser Family in January 1997 and has risen to become the seasoned veteran of our team. Since the beginning, Roger has consistently received high marks from satisfied sales customers. Perhaps his success is drawn from his strong values. Roger’s mission is to treat every customer with the utmost respect, providing the tools they need to make the right decision within the time they need. In many ways, he’s become the “go-to-guy” among our salespeople. Roger’s customers and colleagues often comment on his strong work ethic. He wants everyone he encounters to feel at ease around him. So, Roger makes sure he communicates clearly to build confidence in the job he is doing. As a result, he creates a relaxed environment in which to work and shop. Roger also has an active life outside of the Heiser Toyota sales department. He loves the outdoors and spends his free time fishing & snowmobiling. His memorable pictures are often shared with his colleagues and customers.
Read moreDealership Experience
28 yrs, 1 mo
Industry Experience
28 yrs, 1 mo
Specialties & Trainings
Toyota Master Certified Car & Truck pro
Languages Spoken
English
Employee Video
518 Reviews
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518 Reviews of Roger Droukas
January 15, 2025
Everyone at Heiser was very pleasant to work with and surely made us feel like part of the family. We will be considering them for future purchases. surely made us feel like part of the family. We will be considering them for future purchases. More
by bholsinger0630
Verified CustomerOther Employees Tagged: Jorgo Ndina, Shahat Mohamed
January 06, 2025
Ran into a snag when completing the transaction with a check. I was paying in full. Ended up wasting a lot of time the next day and driving back and forth to the dealer when there could have been a more s check. I was paying in full. Ended up wasting a lot of time the next day and driving back and forth to the dealer when there could have been a more streamlined option figured out. More
by phildoleshal
Other Employees Tagged: Jorgo Ndina
December 29, 2024
Roger did an excellent job with customer service. He helped me find what I was looking for and gave me very valuable information. He helped me find what I was looking for and gave me very valuable information. More
by akumathao315
Other Employees Tagged: Jorgo Ndina, Shahat Mohamed
December 18, 2024
Toyota Tom is very efficient and thorough. He is helping me with a warranty issue for tires. I have been buying and serving my cars for years and will continue to do so. He is helping me with a warranty issue for tires. I have been buying and serving my cars for years and will continue to do so. More
by RICKMESS1958
Other Employees Tagged: Tom Lowther
December 04, 2024
My salesman, Roger was very easy going and easy to deal with. Any issues that arose were resolved to my satisfaction. with. Any issues that arose were resolved to my satisfaction. More
by daniel.bigkid
Other Employees Tagged: Pat Pomeranz, Jorgo Ndina, Chad Covert
November 28, 2024
Rodger our salesman was fantastic. He was very knowledgeable and no pressure, which I loved as I hate to be pushed into something I am not sure of. Any questions we had he was more the He was very knowledgeable and no pressure, which I loved as I hate to be pushed into something I am not sure of. Any questions we had he was more then willing to explain. We would return if in need of a vehicle again. There was nobody that rubbed us the wrong way. More
by darkhorse84
Other Employees Tagged: Jorgo Ndina, Shahat Mohamed
November 09, 2024
Things have turned around at heiser. The service experience was top notch. Toyota Tom Lowther was my service advisor and he recommended the transmission flush with i had done. Ended ip The service experience was top notch. Toyota Tom Lowther was my service advisor and he recommended the transmission flush with i had done. Ended ip bringing the second vehicle next day too. More
by Nomie786
Other Employees Tagged: Shahat Mohamed, Tom Lowther
October 27, 2024
They were Professional, and not pushy. It was an enjoyable experience. I got the car I wanted It was an enjoyable experience. I got the car I wanted More
by chelsea25
Other Employees Tagged: Jorgo Ndina
October 19, 2024
Our first impressions were negative. We arrived to look at a car we called about the day before. The salesman we talked to told us he was busy with another customer and asked us to wait We arrived to look at a car we called about the day before. The salesman we talked to told us he was busy with another customer and asked us to wait. I told him we were in a bit if a time crunch. Could he find another salesman. He tried, but everyone else was unavailable. I pointed out a person sitting at a computer and asked, What about him? He then asked Roger and he then helped us. Bottom line is, I didn't think I should have to wait a half hour to buy a car. Roger was very accommodating and brought out several cars for us to look at. Ultimately we settled on the 3rd car that was presented to us. I have an old saying that I like to repeat to companies that I deal with. " we can buy your products at many different places, what you're really selling is service" the company that provides the best service is the one that gets my business. More
by vickiewerner35
Other Employees Tagged: Darrin Henry, Jakub Kania
October 16, 2024
Roger got it done. Quick and easy process no pressure sale. Test drove, came back next day paperwork and off the lot Quick and easy process no pressure sale. Test drove, came back next day paperwork and off the lot More
by raucody
Other Employees Tagged: Jorgo Ndina, Shahat Mohamed
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