Roger joined the Heiser Family in January 1997 and has risen to become the seasoned veteran of our team. Since the beginning, Roger has consistently received high marks from satisfied sales customers. Perhaps his success is drawn from his strong values. Roger’s mission is to treat every customer with the utmost respect, providing the tools they need to make the right decision within the time they need. In many ways, he’s become the “go-to-guy” among our salespeople. Roger’s customers and colleagues often comment on his strong work ethic. He wants everyone he encounters to feel at ease around him. So, Roger makes sure he communicates clearly to build confidence in the job he is doing. As a result, he creates a relaxed environment in which to work and shop. Roger also has an active life outside of the Heiser Toyota sales department. He loves the outdoors and spends his free time fishing & snowmobiling. His memorable pictures are often shared with his colleagues and customers.
Read moreDealership Experience
27 yrs, 11 mos
Industry Experience
27 yrs, 11 mos
Specialties & Trainings
Toyota Master Certified Car & Truck pro
Languages Spoken
English
Employee Video
512 Reviews
Write a Review512 Reviews of Roger Droukas
November 09, 2024
Things have turned around at heiser. The service experience was top notch. Toyota Tom Lowther was my service advisor and he recommended the transmission flush with i had done. Ended ip The service experience was top notch. Toyota Tom Lowther was my service advisor and he recommended the transmission flush with i had done. Ended ip bringing the second vehicle next day too. More
Other Employees Tagged: Shahat Mohamed, Tom Lowther
October 27, 2024
They were Professional, and not pushy. It was an enjoyable experience. I got the car I wanted It was an enjoyable experience. I got the car I wanted More
Other Employees Tagged: Jorgo Ndina
October 19, 2024
Our first impressions were negative. We arrived to look at a car we called about the day before. The salesman we talked to told us he was busy with another customer and asked us to wait We arrived to look at a car we called about the day before. The salesman we talked to told us he was busy with another customer and asked us to wait. I told him we were in a bit if a time crunch. Could he find another salesman. He tried, but everyone else was unavailable. I pointed out a person sitting at a computer and asked, What about him? He then asked Roger and he then helped us. Bottom line is, I didn't think I should have to wait a half hour to buy a car. Roger was very accommodating and brought out several cars for us to look at. Ultimately we settled on the 3rd car that was presented to us. I have an old saying that I like to repeat to companies that I deal with. " we can buy your products at many different places, what you're really selling is service" the company that provides the best service is the one that gets my business. More
Other Employees Tagged: Darrin Henry, Jakub Kania
October 16, 2024
Roger got it done. Quick and easy process no pressure sale. Test drove, came back next day paperwork and off the lot Quick and easy process no pressure sale. Test drove, came back next day paperwork and off the lot More
Other Employees Tagged: Jorgo Ndina, Shahat Mohamed
October 08, 2024
Nice and easy, Roger is a good guy to deal with! Happy with this car! Happy with this car! More
Other Employees Tagged: Pat Pomeranz, Jorgo Ndina
October 04, 2024
Easy car purchase. No pressure. Roger is a great salesman. Would buy from Heiser again. No pressure. Roger is a great salesman. Would buy from Heiser again. More
Other Employees Tagged: Shahat Mohamed, Colt Grandstaff
October 02, 2024
I am always well taking care of by the people of Heiser Toyota. Very happy with my new purchase and the way the whole process went. Toyota. Very happy with my new purchase and the way the whole process went. More
Other Employees Tagged: Shahat Mohamed, Jakub Kania
September 26, 2024
I don't know how to write the English but I know you're service wad good service wad good More
Other Employees Tagged: Alex Hall, Vincent Lor, Lorri Aiono-Dimoff, Jordan Christian, Peter Miszewski, Tom Lowther, Amanda Millonzi, Christopher Dixon , David Xiong
August 21, 2024
Based from my experience, their service is commendable and they really help you along the way. It is my first time getting a car but I don't have any struggle with the process. Thank you much! and they really help you along the way. It is my first time getting a car but I don't have any struggle with the process. Thank you much! More
Other Employees Tagged: Shahat Mohamed
August 07, 2024
We have dealt with Roger for over 20 years, and we have bought many vehicles from him, so that’s why we kept going back to him. bought many vehicles from him, so that’s why we kept going back to him. More
Other Employees Tagged: Shahat Mohamed, Jakub Kania