Roger Droukas
Roger Droukas at Heiser Toyota
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Roger Droukas

Sales & Leasing Consultant

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.9
527 Reviews

Roger joined the Heiser Family in January 1997 and has risen to become the seasoned veteran of our team. Since the beginning, Roger has consistently received high marks from satisfied sales customers. Perhaps his success is drawn from his strong values. Roger’s mission is to treat every customer with the utmost respect, providing the tools they need to make the right decision within the time they need. In many ways, he’s become the “go-to-guy” among our salespeople. Roger’s customers and colleagues often comment on his strong work ethic. He wants everyone he encounters to feel at ease around him. So, Roger makes sure he communicates clearly to build confidence in the job he is doing. As a result, he creates a relaxed environment in which to work and shop. Roger also has an active life outside of the Heiser Toyota sales department. He loves the outdoors and spends his free time fishing & snowmobiling. His memorable pictures are often shared with his colleagues and customers.

Dealership Experience

28 yrs, 4 mos

Industry Experience

28 yrs, 4 mos

Specialties & Trainings

Toyota Master Certified Car & Truck pro

Languages Spoken

English English

Employee Video

4.9

527 Reviews

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527 Reviews of Roger Droukas

March 31, 2025

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Employee Rating

I went in looking at a specific vehicle. I didn't like it. Christine asked a few more questions about what I was looking for. She consulted with the sales manager and then showed me the 4 More

by kirkw6188
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Apr 01, 2025

Heiser Toyota responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Heiser Toyota are glad to have you as a customer. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

March 30, 2025

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I have bought many vehicles from Roger and heiser Toyota for over 20 years and always had a great experience with them More

by Norm
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Shahat Mohamed

Mar 30, 2025

Heiser Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

March 21, 2025

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Good Quality car good service very nice talking people always love to use Toyota thanks More

by gosab44430
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Recommend Dealer
Yes
Mar 21, 2025

Heiser Toyota responded

Dear Valued Customer, We are so glad you had a positive experience. Thanks for choosing Heiser Toyota!

March 11, 2025

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Truly one of the only good Toyota dealers left in the Milwaukee area. Even throughout the pandemic they treated customers the same and didn't price-gouge. If you spend your money anywhere, spend it her More

by Tyreej
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 12, 2025

Heiser Toyota responded

Tyree, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Roger and our team here at Heiser Toyota are glad to have you as a customer. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

February 27, 2025

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Friendly with attention to detail. I will definitely buy my next vehicle from this dealership More

by dobert
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Pat Pomeranz, Jakub Kania

Feb 28, 2025

Heiser Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

February 26, 2025

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Phenomenal- I experienced a very transparent discussion with all of the folks at Heiser Toyota. More

by smteplin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jakub Kania

Feb 26, 2025

Heiser Toyota responded

Thank you so much for choosing Heiser Toyota! Please let us know if we can be of any more assistance. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

February 11, 2025

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Everything was great. The only issue was with the tow to the dealer. I thought it was covered, the tow company said I had to pay up front and I did not get reimbursed for More

by RICHARD. GREENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jakub Kania, Peter Miszewski

Feb 12, 2025

Heiser Toyota responded

Richard, It's great to hear that Roger was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 28, 2025

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Excellent experience with this dealership. No pressure sales, and getting through the paperwork didn’t take long at all. Alex Hall was awesome! More

by jmb
Sales Price Transparency
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Recommend Dealer
Yes
Jan 28, 2025

Heiser Toyota responded

It's great to hear that Alex was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

January 22, 2025

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They were great. The entire process went very smoothly and I got what I wanted for my trade. More

by chausmary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed, Jakub Kania

Jan 22, 2025

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

January 15, 2025

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Everyone at Heiser was very pleasant to work with and surely made us feel like part of the family. We will be considering them for future purchases. More

by bholsinger0630
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Shahat Mohamed

Jan 15, 2025

Heiser Toyota responded

Thanks for sharing your thoughts about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

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