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Roger Droukas
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515 Reviews
Roger joined the Heiser Family in January 1997 and has risen to become the seasoned veteran of our team. Since the beginning, Roger has consistently received high marks from satisfied sales customers. Perhaps his success is drawn from his strong values. Roger’s mission is to treat every customer with the utmost respect, providing the tools they need to make the right decision within the time they need. In many ways, he’s become the “go-to-guy” among our salespeople. Roger’s customers and colleagues often comment on his strong work ethic. He wants everyone he encounters to feel at ease around him. So, Roger makes sure he communicates clearly to build confidence in the job he is doing. As a result, he creates a relaxed environment in which to work and shop. Roger also has an active life outside of the Heiser Toyota sales department. He loves the outdoors and spends his free time fishing & snowmobiling. His memorable pictures are often shared with his colleagues and customers.
Read moreDealership Experience
28 yrs
Industry Experience
28 yrs
Specialties & Trainings
Toyota Master Certified Car & Truck pro
Languages Spoken
English
Employee Video
515 Reviews
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515 Reviews of Roger Droukas
December 18, 2024
Toyota Tom is very efficient and thorough. He is helping me with a warranty issue for tires. I have been buying and serving my cars for years and will continue to do so. He is helping me with a warranty issue for tires. I have been buying and serving my cars for years and will continue to do so. More
by RICKMESS1958
Verified CustomerOther Employees Tagged: Tom Lowther
December 04, 2024
My salesman, Roger was very easy going and easy to deal with. Any issues that arose were resolved to my satisfaction. with. Any issues that arose were resolved to my satisfaction. More
by daniel.bigkid
Other Employees Tagged: Pat Pomeranz, Jorgo Ndina, Chad Covert
November 28, 2024
Rodger our salesman was fantastic. He was very knowledgeable and no pressure, which I loved as I hate to be pushed into something I am not sure of. Any questions we had he was more the He was very knowledgeable and no pressure, which I loved as I hate to be pushed into something I am not sure of. Any questions we had he was more then willing to explain. We would return if in need of a vehicle again. There was nobody that rubbed us the wrong way. More
by darkhorse84
Other Employees Tagged: Jorgo Ndina, Shahat Mohamed
November 09, 2024
Things have turned around at heiser. The service experience was top notch. Toyota Tom Lowther was my service advisor and he recommended the transmission flush with i had done. Ended ip The service experience was top notch. Toyota Tom Lowther was my service advisor and he recommended the transmission flush with i had done. Ended ip bringing the second vehicle next day too. More
by Nomie786
Other Employees Tagged: Shahat Mohamed, Tom Lowther
October 27, 2024
They were Professional, and not pushy. It was an enjoyable experience. I got the car I wanted It was an enjoyable experience. I got the car I wanted More
by chelsea25
Other Employees Tagged: Jorgo Ndina
October 19, 2024
Our first impressions were negative. We arrived to look at a car we called about the day before. The salesman we talked to told us he was busy with another customer and asked us to wait We arrived to look at a car we called about the day before. The salesman we talked to told us he was busy with another customer and asked us to wait. I told him we were in a bit if a time crunch. Could he find another salesman. He tried, but everyone else was unavailable. I pointed out a person sitting at a computer and asked, What about him? He then asked Roger and he then helped us. Bottom line is, I didn't think I should have to wait a half hour to buy a car. Roger was very accommodating and brought out several cars for us to look at. Ultimately we settled on the 3rd car that was presented to us. I have an old saying that I like to repeat to companies that I deal with. " we can buy your products at many different places, what you're really selling is service" the company that provides the best service is the one that gets my business. More
by vickiewerner35
Other Employees Tagged: Darrin Henry, Jakub Kania
October 16, 2024
Roger got it done. Quick and easy process no pressure sale. Test drove, came back next day paperwork and off the lot Quick and easy process no pressure sale. Test drove, came back next day paperwork and off the lot More
by raucody
Other Employees Tagged: Jorgo Ndina, Shahat Mohamed
October 08, 2024
Nice and easy, Roger is a good guy to deal with! Happy with this car! Happy with this car! More
by BIGFISH9202
Other Employees Tagged: Pat Pomeranz, Jorgo Ndina
October 04, 2024
Easy car purchase. No pressure. Roger is a great salesman. Would buy from Heiser again. No pressure. Roger is a great salesman. Would buy from Heiser again. More
by cassnmel
Other Employees Tagged: Shahat Mohamed, Colt Grandstaff
October 02, 2024
I am always well taking care of by the people of Heiser Toyota. Very happy with my new purchase and the way the whole process went. Toyota. Very happy with my new purchase and the way the whole process went. More
by JOHNURBALEJO
Other Employees Tagged: Shahat Mohamed, Jakub Kania
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