Roger Droukas | Page 54

Vehicle Buying made less stressful and very easy. I recently purchase a new 2016 Sienna from Roger. After doing some leg work up in the Fox Valley area where I reside, Heiser "out the door price" w I recently purchase a new 2016 Sienna from Roger. After doing some leg work up in the Fox Valley area where I reside, Heiser "out the door price" was by far the most lucrative. Knowing exactly what I wanted, I worked with Roger on the phone and ordered my new van. It showed up within three weeks. Dealer pick-up went extremely smooth, and Roger knew the "in's and out's of the vehicle I was buying which was very important to me. Other than parting with the money, my buying experience would lend me to come back to Heiser Toyota for future vehicle purchased. This is the first foreign branded vehicle I have purchased and hope Toyota lives up to expectations. So far so good. More

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Leasing Made Easy We are so pleased with our new Toyota lease. This is our third lease and we love working with Roger. He is friendly and professional. He makes everyth We are so pleased with our new Toyota lease. This is our third lease and we love working with Roger. He is friendly and professional. He makes everything clear and easy. He is very efficient, valuing our time. We are really enjoying our new lease. Thanks Heiser! We'll be back! More

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Satisfied new Toyota customer ! We recently bought a 2016 Highlander from Roger at Heiser - very satisfied with his knowledge , professionalism and would recommend him highly. He go We recently bought a 2016 Highlander from Roger at Heiser - very satisfied with his knowledge , professionalism and would recommend him highly. He got us exactly all the things we asked for and didn't try to sell us anything we didn't ask for ! More

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Very efficient and pleasant car buying experience I was very pleased overall with the entire car buying experience with the Heiser team. I built my vehicle online using the USAA car buying tool. Wit I was very pleased overall with the entire car buying experience with the Heiser team. I built my vehicle online using the USAA car buying tool. Within 2 minutes I received a call from Roger who helped me through the buying process. I live out of state and Roger helped tremendously by getting all of the preliminary paperwork (credit application, sales contract, etc.) initiated online. This allowed me to basically come into the dealership, sign the paperwork and drive my new Corolla off the lot. The finance team was also very professional and helpful in the buying process. I would recommend dealing with Roger and the team. More

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Awesome salesman ... Took great care of me Buying a new car can be frustrating and exhausting to say the least. After going to several dealerships Rodger made it a no brainer in selecting Heise Buying a new car can be frustrating and exhausting to say the least. After going to several dealerships Rodger made it a no brainer in selecting Heiser Toyota over our other choices. From the initial contact, to the few bumps in the rode we hit getting everything together down to the front door service picking us up from our home once everything was in order to test drive and go in and complete the paperwork, Rodger went above and beyond for us and he is just an awesome salesman. The dealeship itself is nice, lots of nice selections to choose from, friendly staff, .... Finance is also great because Lis went the extra mile to get us the best rate and get our % lowered with our particular situation and Frank finished us up in a quick and timely fashion when we came back to complete everything. They were able to work with what we had for a down payment without pressuring us for more. It was a good experience all in all . I look forward to coming back when its time to get something else !! So if you are in the market be sure to give them a chance to earn your business and be sure to ask for Rodger because he will indeed take good care of you !! My husband said he seems like the kind of guy that would be cool to hang out with go fishing or grab a brew. It makes a big difference when buying this type of purchase when you connect with a good saleman who is of course in the business to make money but also cares about the customer. I look forward to when I can come back and get that Tundra :) .. ALJ More

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Just what I had hoped for! After a horrendous car accident totaled my xB, I wanted to replace it. I previewed Heiser a year and a half ago, just checking out their sales techniq After a horrendous car accident totaled my xB, I wanted to replace it. I previewed Heiser a year and a half ago, just checking out their sales techniques and customer service skills. I kept checking in and finally bought a 2014 xB, just before they became a rarity, a month ago. I was completely thrilled with the service I received from Roger Droukas. He was absolutely wonderful to my son and I. I had preapproval from my bank, but Liz called me up and said that she wanted to get me a better rate. She did! The whole paperwork process was easy, efficient, and enjoyable with Frank! His elocution and humor was very appreciated. I will enthusiastically recommend Roger and the Hesier team to anyone! More

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Staff that you can Trust David Priddy was instrumental in assisting me with the purchase of a used Lexus. David did the research and review of the vehicles that I asked about David Priddy was instrumental in assisting me with the purchase of a used Lexus. David did the research and review of the vehicles that I asked about as I travel quite a bit and was out of town. David then connected me with Roger Droukas who took over the process. Roger was always available for the many many questions that I had!!! Even at one point I reached out to Lis Arendorfer with additional financial questions which were all answered promptly. During the actual purchase of the vehicle, Frank Balderston provided a stream-line process to finalize all paperwork. All in all, Heiser has a great and professional team and met my expectations at all times. Thank you very much to David & Roger for all they did and pulling in the other staff as needed. Happy Holidays to all!!!! More

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Great used car buying experience! Roger made buying my new-to-me car, a 2006 Prius, a breeze. We actually communicated back and forth via text, which was super convenient. Before I eve Roger made buying my new-to-me car, a 2006 Prius, a breeze. We actually communicated back and forth via text, which was super convenient. Before I even set foot in the dealership, we had worked out our deal and the financing options. When I arrived, all I had to do was take the car for a test drive and then sign the paperwork. Roger was pleasant and full of positive energy throughout the entire process. He made sure all of my questions were answered, and he made me feel fully at ease. When it comes time to look for another Prius, I'll definitely check with Roger first. More

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Roger Droukas is a very friendly sales consultant who attempts to do his best to help the customer find the right vehicle. He took time out to show us the features of our new vehicle and spent a great d attempts to do his best to help the customer find the right vehicle. He took time out to show us the features of our new vehicle and spent a great deal of effort attempting to get us the price per month our budget required. If we are ever in the need of another vehicle we would certainly look to Roger Droukas and Heiser Toyota Scion to help us. More

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We have never purchased a vehicle before online, so were a little concerned about the process. However, Roger Droukas quickly alleviated our concerns. He was prompt in all of his responses to our numerous a little concerned about the process. However, Roger Droukas quickly alleviated our concerns. He was prompt in all of his responses to our numerous questions and inquiries. It saved us a lot of time, because the only time we needed to go into the dealer was to pick-up our vehicle. The vehicle was exactly what we ordered, and Roger was extremely friendly and took the time to go over all of the vehicle's features. We have already recommended him to our friends. More

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