Robert Smiley
Robert Smiley at Honda of Fort Worth

Robert Smiley

Service Advisor

Honda of Fort Worth

3400 West Loop 820 South
Fort Worth, TX 76116

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4.9
16 Reviews
4.9

16 Reviews

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16 Reviews of Robert Smiley

May 28, 2026

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Service advisor called and kept us aware of what they were doing. He gave a thorough explanation of what was done. More

by GANDLMOORE0
Service Price Transparency
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Recommend Dealer
Yes
Jun 03, 2026

Honda of Fort Worth responded

Thank you for your wonderful feedback about your recent service experience. We're delighted to hear that our service advisor kept you well-informed throughout the process and provided you with a thorough explanation of the work completed on your vehicle. Your positive comments about the communication you received truly mean a lot to us at Honda of Fort Worth. We strive to ensure every customer feels valued and informed, and it's gratifying to know that we met your expectations. We appreciate you taking the time to share your experience and look forward to serving you again in the future.

May 28, 2026

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It is a pleasure to bring my Honda CRV, hybrid in for routine maintenance. It is very convenient to be met by a technician who can quickly check in the car very efficiently. More

by mikenichols49
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 03, 2026

Honda of Fort Worth responded

Thank you immensely for taking the time to share your positive experience with us. We are delighted to hear that bringing your vehicle in for routine maintenance has been such a pleasant experience for you. It's wonderful to know that our efficient check-in process and the convenience of being met by a technician has made your service visits smooth and hassle-free. Your feedback reinforces our commitment to providing exceptional service, and we truly appreciate your trust in our team for your vehicle's maintenance needs.

May 27, 2026

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Service advisors are always helpful. Great customer service and always keeping me updated on anything my car needs. More

by ROSA_SMITH11
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Rainwater

May 27, 2026

Honda of Fort Worth responded

Thank you for your review! We are so pleased to hear that our service advisors have been helpful and that you appreciate the great customer service. It means a lot to know that our team at Honda of Fort Worth is keeping you well-informed about your vehicle's needs and providing the level of care you deserve.

May 14, 2026

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Excellent service experience at this Honda dealership. The service team was professional, efficient, and kept me informed throughout the entire process. My vehicle was completed on time, and they made eve More

by PHYSIOJK
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Trent Thannisch

May 20, 2026

Honda of Fort Worth responded

We genuinely appreciate your feedback about your recent service experience. It's wonderful to hear that our team demonstrated professionalism and efficiency while keeping you well-informed during your visit. We're pleased that your vehicle service was completed within the expected timeframe and that we could provide you with a smooth, hassle-free experience. Your recognition of our team's attention to detail and commitment to excellent customer care truly means the world to us at Honda of Fort Worth. We look forward to continuing to serve you with the same high standards in the future.

May 11, 2026

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Arrived about 30 mins early. Robert told me no problem. Took my back for the service I needed done. More

by sycisneros71
Service Price Transparency
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Recommend Dealer
Yes
May 18, 2026

Honda of Fort Worth responded

We are elated to hear about your positive experience with us. It's wonderful to know that arriving early wasn't an issue and that Robert was able to accommodate you right away for your service needs. We truly value customers like you who take the time to share their experiences. Your feedback helps us continue providing the exceptional service that Honda of Fort Worth is known for.

May 10, 2026

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My service visit was excellent as always. The waiting area was clean and well stocked. The cost for service was very reasonable. More

by CivicGirl
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Recommend Dealer
Yes
May 18, 2026

Honda of Fort Worth responded

Thank you for your review! We're delighted to hear that your service experience with us continues to meet your expectations. It's wonderful to know that you found our waiting area comfortable and well-maintained during your visit. We work hard to ensure our service pricing remains fair and competitive for our valued customers. Your loyalty and trust means everything to us, and we look forward to providing you with the same quality service experience in the future.

May 07, 2026

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I really appreciated Honda's service department. I had a little accident and my service representative helped me with everything and I really appreciate it. I am so happy I took my car to the dealer More

by EMILYMAE201992
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Recommend Dealer
Yes
May 08, 2026

Honda of Fort Worth responded

We are glad to hear about your positive experience with our service department. It sounds like our team provided the support you needed during a challenging time with your accident. We understand how stressful these situations can be, and we're pleased that our service representative was able to assist you through the process. Your decision to bring your vehicle to us demonstrates trust in our expertise, and we're grateful for that confidence. Thank you for taking the time to share your experience with us.

May 04, 2026

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Great service, good coffee, friendly people. Nice cars. Not much else to say about that really More

by OLLIE24COURTNEY
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Recommend Dealer
Yes
May 07, 2026

Honda of Fort Worth responded

We are happy to hear about your wonderful experience with our team. Your kind words about our excellent service and welcoming staff truly mean the world to us. It's fantastic to know that you enjoyed our refreshments and appreciated our vehicle selection. We take great pride in creating a positive atmosphere where customers feel valued and comfortable. Thank you for sharing your feedback - it motivates us to continue delivering the quality experience you deserve.

May 01, 2026

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Great service, really responsive and were answering my questions. Rob provided great customer service and made sure my car was safe More

by KARLAFMG97
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Recommend Dealer
Yes
May 04, 2026

Honda of Fort Worth responded

Thank you for taking the time to share your experience. We're delighted to hear that our team provided excellent service and was responsive to all your questions. It's wonderful to know that Rob delivered outstanding customer service and ensured your vehicle's safety was prioritized. Your feedback about our team's helpfulness and attention to detail means so much to us. We truly value customers like you and appreciate your trust in our dealership.

April 29, 2026

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They did what I came for. They found my tire coverage warranty and saved it so it was easy to find in the future. More

by BRIDGES.SEAN
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 30, 2026

Honda of Fort Worth responded

Thank you for taking the time to share your experience. We are pleased to hear that we accomplished what you needed during your visit. It is wonderful to know that our team was able to locate your tire coverage warranty and organize it for convenient access in the future. We appreciate your trust in our service and look forward to continuing to provide you with reliable assistance whenever you need it.

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