Eric Diaz
Eric Diaz at Honda of Fort Worth

Eric Diaz

Service Advisor

Honda of Fort Worth

3400 West Loop 820 South
Fort Worth, TX 76116

Contact Me
4.7
21 Reviews
4.7

21 Reviews

Write a Review

21 Reviews of Eric Diaz

June 04, 2026

Dealership Rating
Employee Rating

The Service Employees are top rate, their all are very professional and courteous. Keeping me informed about the vehicle progress. More

by D.C.MATHES-52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 30, 2026

Dealership Rating
Employee Rating

It is easy to schedule a service appointment and the timely professional treatment by staff is always consistent. More

by GLCRSC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 04, 2026

Honda of Fort Worth responded

We are overjoyed to hear about your positive experience with our service scheduling and staff. Your recognition of our team's timely and professional treatment means a great deal to us, and we are thrilled that you have found our service to be consistently reliable. At Honda of Fort Worth, we strive to make every aspect of your automotive service experience as smooth and professional as possible. Thank you for taking the time to share your feedback - it reinforces our commitment to maintaining the high standards you have come to expect from us.

May 28, 2026

Dealership Rating
Employee Rating

Came in for oil change, stated to salesman that honda of riley sent me a coupon for 59.99. He said he could not do it for that, he said on the website their offer was for 69.99. When I went to pay he change More

by Steverj2015
Recommend Dealer
No

Other Employees Tagged: Eric Diaz

Jun 03, 2026

Honda of Fort Worth responded

We are disappointed to hear about the confusion that took place during your recent visit. We understand your frustration and would like to discuss this further and work towards a resolution. Please contact Bryan Byrd at Bbyrd@hondaoffortworth.com so we can review the details of your service experience and address your concerns.

May 27, 2026

Dealership Rating
Employee Rating

Eric Diaz was very attentive, informative and personable. The wait time was minimal. The facility was comfortable. The staff member who washed and cleaned the interior did an excellent job job, too. More

by TERISKELTON10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2026

Honda of Fort Worth responded

We're also pleased that you appreciated the minimal wait time, comfortable facility, and the excellent work our staff did with washing and cleaning your vehicle's interior. Your feedback helps us understand what we're doing well and motivates our entire team to continue delivering exceptional service to every customer who walks through our doors at Honda of Fort Worth.

May 22, 2026

Dealership Rating
Employee Rating

Appreciated the professionalism by Eric. Thank you for always taking care of my vehicle. Great location & easy to get service needs addressed through multiple communication methods More

by beatiebeat
Recommend Dealer
Yes

Other Employees Tagged: Eric Diaz

May 27, 2026

Honda of Fort Worth responded

Thank you immensely for taking the time to share your positive experience with Honda of Fort Worth. We truly appreciate your recognition of Eric's professionalism and are delighted to hear that he provided you with excellent service. Your acknowledgment of our team's dedication means the world to us.

May 22, 2026

Dealership Rating
Employee Rating

This was our first experience with the dealership. They were kind, communicative, and helpful. Our issue was addressed quickly and in a professional manner. We felt taken care of by all staff we encou More

by Owens10128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2026

Honda of Fort Worth responded

It's wonderful to know that we were able to address your issue quickly and professionally, and that you felt genuinely taken care of throughout your visit. Your positive feedback means so much to our entire staff and reinforces our commitment to providing authentic, professional service to every customer who walks through our doors.

May 21, 2026

Dealership Rating
Employee Rating

Honda is always fast and gives great service I always feel great by how the staff treats me. More

by AZLEJESS
Recommend Dealer
Yes

Other Employees Tagged: Eric Diaz

May 27, 2026

Honda of Fort Worth responded

Thank you for your wonderful feedback! We truly appreciate you taking the time to share your positive experience with Honda of Fort Worth. It's wonderful to hear that our team consistently provides fast service and that you feel valued by our staff - this means everything to us.

May 10, 2026

Dealership Rating
Employee Rating

The service rep did a great job. Just drove the car to South Dakota. The alignment was perfect. More

by HOLMANJ1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2026

Honda of Fort Worth responded

We are absolutely thrilled to hear about your positive experience with our service team. Your feedback about the quality of service you received means so much to us. It's wonderful to know that the alignment work performed so well during your drive - that kind of precision and reliability is exactly what we strive for with every customer. Thank you for taking the time to share your experience.

May 08, 2026

Dealership Rating
Employee Rating

Eric was very personable and explained the process to determine if I need to replace the blower motor. It was determined it was needed to be replaced. He explained the process and followed it through to More

by CPLINCOLN2014
Recommend Dealer
Yes

Other Employees Tagged: Eric Diaz

May 11, 2026

Honda of Fort Worth responded

We are grateful for your wonderful feedback about your service experience. It sounds like Eric provided excellent guidance in diagnosing your blower motor issue and walked you through each step of the replacement process clearly. We appreciate you highlighting how he worked with you on the payment arrangements and made the entire experience smooth from start to finish. Your recognition of his professionalism and expertise means a great deal to our team. Thank you for choosing us for your automotive service needs.

May 11, 2026

CPLINCOLN2014 responded

I wrote it as Eric was deserving of it,Otherwise I would not have been written.

May 07, 2026

Dealership Rating
Employee Rating

Everyone was polite friendly gave me options on Service. Explained things thoroughly. Kept me updated continually on the progress of Service. More

by jandehicks72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2026

Honda of Fort Worth responded

We are overjoyed to hear about your positive experience with our service team. Your comments about our staff being courteous and welcoming truly mean a lot to us. We take pride in providing multiple service options and ensuring our customers understand every aspect of their vehicle's care. It's wonderful to know that our team kept you informed throughout the entire service process. Thank you for recognizing our commitment to clear communication and thorough explanations. We appreciate your trust and look forward to serving you again.

1

Dealership Inventory (260 Vehicles)

used 2024 Lexus RX 350h car, priced at $54,300
2024 Lexus RX 350h
used
Eminent White Pearl exterior
CVT
All-wheel Drive
used 2018 Ford F-150 car, priced at $18,900
2018 Ford F-150
used
Oxford White exterior
Automatic
Rear-wheel Drive
new 2026 Honda Odyssey car, priced at $41,837
2026 Honda Odyssey
new
Solar Silver exterior
Automatic
Front-wheel Drive
new 2026 Honda CR-V Hybrid car, priced at $41,568
2026 Honda CR-V Hybrid
new
Platinum White Pearl exterior
CVT
All-wheel Drive
used 2022 Honda Accord car, priced at $24,900
2022 Honda Accord
used
Sonic Gray Pearl exterior
CVT
Front-wheel Drive
new 2026 Honda Odyssey car, priced at $41,837
2026 Honda Odyssey
new
Crystal Black Pearl exterior
Automatic
Front-wheel Drive