Jesse Pelayo
Jesse Pelayo at Honda of Fort Worth

Jesse Pelayo

Service Advisor

Honda of Fort Worth

3400 West Loop 820 South
Fort Worth, TX 76116

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4.9
30 Reviews
4.9

30 Reviews

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30 Reviews of Jesse Pelayo

June 04, 2026

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Employee Rating

The Service Employees are top rate, their all are very professional and courteous. Keeping me informed about the vehicle progress. More

by D.C.MATHES-52
Service Price Transparency
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Recommend Dealer
Yes

May 30, 2026

Dealership Rating
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Jesse Pelayo always provides excellent service and honest device. I don’t go anywhere else. More

by BRANDONWINFREE1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 04, 2026

Honda of Fort Worth responded

We are honored to hear about your positive experience with our team. It's wonderful to know that you consistently receive excellent service and honest advice that keeps you coming back. Your loyalty and trust mean everything to us, and we're grateful that we've been able to build such a strong relationship with you. Thank you for taking the time to share your feedback and for choosing us as your trusted automotive partner.

May 30, 2026

Dealership Rating
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Service advisor Jesse Pelayo is great to work with. He provides me with a high level of service and answers all questions. More

by DPur
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 04, 2026

Honda of Fort Worth responded

Thank you for taking the time to share your positive experience with us. We are thrilled to hear that Jesse has been providing you with exceptional service and taking the time to thoroughly address all of your questions. Your feedback about the high level of service you received truly means a lot to our team. We strive to build lasting relationships with our customers through genuine care and expertise, and it's wonderful to know that this commitment is making a real difference in your experience with us.

May 27, 2026

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I met by my dealer rep each time I bring a car in for service and he treats me with the fullest respect and dignity and I feel my loyalty is trusted. He has never done me wrong and I depend on him to hel More

by ddvdude
Service Price Transparency
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Recommend Dealer
Yes
May 29, 2026

Honda of Fort Worth responded

We are delighted to hear about your positive experience with our service team. It's wonderful to know that your dealer representative has consistently treated you with respect and dignity, and that you feel valued as a loyal customer. Building trust through reliable service is at the heart of what we strive to achieve.

May 24, 2026

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Jess is a great service manager and your installation is very clean and professional thank you More

by DEWSJ44
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 27, 2026

Honda of Fort Worth responded

At Honda of Fort Worth, we take great pride in delivering quality service and maintaining the highest standards in everything we do. Your recognition of our team's dedication and attention to detail reinforces our commitment to providing outstanding experiences for every customer who walks through our doors.

May 23, 2026

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I always appreciate the honesty that the surface department gives. I feel like I can trust them to help me make the right decisions for my vehicle. More

by BRANDONWINFREE1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 27, 2026

Honda of Fort Worth responded

It's wonderful to know that our team was able to help you feel confident in making the right decisions for your vehicle. We strive to build lasting relationships with our customers through transparency and reliable service, and your review confirms that we're achieving that goal. Thank you for choosing Honda of Fort Worth for your automotive needs.

May 17, 2026

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The service department at Fort Worth Honda is really great. Nice waiting area and good food. More

by alexandriabattiste
Service Price Transparency
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Recommend Dealer
Yes
May 18, 2026

Honda of Fort Worth responded

We are pleased to hear about your wonderful experience with our service department. It's fantastic that you found our team to be excellent and that you enjoyed the comfortable waiting area along with the refreshments we provide. Your satisfaction with the quality of service and amenities means everything to us at Honda of Fort Worth. We truly value customers like you who take the time to share their positive experiences, and we look forward to continuing to serve you with the same level of excellence in the future.

May 14, 2026

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The service guys were fine and explained everything. However - the cashiers are rude and could care less that you are there trying to pay for your vehicle. This is not the first time this has occurred - More

by ELLEN.WAGGONER3
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Peter Chomicki

May 20, 2026

Honda of Fort Worth responded

Thank you for sharing your experience with us. We're pleased to hear that our service team took the time to walk you through everything and provided you with clear explanations. Your feedback about the checkout experience is valuable to us, as we strive to ensure every part of your visit meets your expectations. We understand how important it is to feel welcomed and appreciated throughout your entire experience. Your comments help us identify areas where we can continue to improve our customer care across all departments.

May 12, 2026

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Great service as always. Harry is a great tech and is really knowledgeable so use him. More

by MARKBALDER.MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2026

Honda of Fort Worth responded

Thank you for your positive feedback about the excellent service you consistently receive. We're delighted to hear that our team member provided knowledgeable assistance and made such a positive impression during your visit. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience. It's wonderful to know that our team continues to meet your expectations with quality service.

May 11, 2026

Dealership Rating
Employee Rating

I have done business with Honda of Ft. Worth for quite sometime. I like the location from where I live. The staff are helpful, professional and friendly. More

by specialjohnson
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trent Thannisch, Edward Staley , Marcus Jamison

May 18, 2026

Honda of Fort Worth responded

Your positive experience with our team means everything to us. We understand how important convenience and location are when choosing where to do business, and we're grateful you've continued to trust us over time. Your recognition of our staff's helpful and professional approach truly reflects what we strive for in every interaction. Building lasting relationships with valued customers like you is at the heart of what we do, and we appreciate you taking the time to share your experience with others.

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