Very convient for me
Expeditious service kept me
informed on what was needed and time to do it
informed on what was needed and time to do it
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by BACKY2855
Verified Customer
Verified Customer
Service Price Transparency
The Service Employees are top rate, their all are very
professional and courteous. Keeping me informed about the vehicle progress.
professional and courteous. Keeping me informed about the vehicle progress.
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by D.C.MATHES-52
Service Price Transparency
Elvyn was the customer support yesterday for me and did
an excellent job of checking me in, keeping me updated on my service as it progressed and then explaining the bill when completed. Estimate was spot
an excellent job of checking me in, keeping me updated on my service as it progressed and then explaining the bill when completed. Estimate was spot on. I had a 1 o'clock appointment and was out the door at 2:25. I feel that was a little long considering it was only an oil change and rear differential change and I arrived 15 minutes early. I would have given the experience 5 stars if the time was a little better. Will definitely be back though.
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by ATCLYON68
Verified Customer
Verified Customer
Service Price Transparency
Jun 03, 2026 -
Honda of Fort Worth responded
We are delighted to hear about your positive experience with Elvyn and our service team. It's wonderful to know that he provided excellent customer support by keeping you well-informed throughout the process and that our estimate was accurate for your oil change and rear differential service.
We genuinely appreciate your honest feedback regarding the service timing, and we understand that efficiency is important to our customers. Your input helps us continue to improve our processes while maintaining the quality service you experienced. We're grateful for your loyalty and look forward to serving you again.
I had an outstanding experience with Bryan Byrd, the
Service Manager at Honda of Fort Worth. My Honda Pilot is approaching 300,000 miles, and during a routine service visit I was hit with an expensive r
Service Manager at Honda of Fort Worth. My Honda Pilot is approaching 300,000 miles, and during a routine service visit I was hit with an expensive repair. Bryan stepped in with exceptional customer service, accountability, and innovative problem‑solving.
He guided his team to find a safe, Honda‑approved solution that also fit my budget — something I truly appreciated. His leadership turned a stressful situation into a positive one, and it reminded me why I’ve trusted Honda for so long.
Even though my Pilot is still going strong, this experience has me considering a newer vehicle — and thanks to Bryan, Honda of Fort Worth will be my first stop.
Highly recommend their service department for anyone looking for honest, reliable, and customer‑focused care.
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by gstep
May 29, 2026 -
Honda of Fort Worth responded
It's wonderful to hear that what started as a stressful situation was transformed into a positive experience through exceptional customer service and innovative problem-solving. Your trust in Honda over the years means everything to us, and we're honored that Honda of Fort Worth will be your first choice when you're ready to consider a newer vehicle. Thank you for recommending our service department to others seeking honest, reliable care.
Easy and quick service with great customer service!
Representative took great care of me and fully explained all parts of the service needed.
Representative took great care of me and fully explained all parts of the service needed.
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by Noah
Verified Customer
Verified Customer
Service Price Transparency
May 29, 2026 -
Honda of Fort Worth responded
Your feedback about our customer service means a great deal to us at Honda of Fort Worth. We strive to provide every customer with the same level of care and attention you received, ensuring that you feel confident and well-informed throughout your service experience.
They did an excellent job didn’t take too long, thank you
so much I really appreciate it
so much I really appreciate it
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by Judy52008
Verified Customer
Verified Customer
Service Price Transparency
May 08, 2026 -
Honda of Fort Worth responded
We are thrilled to hear about your positive experience with our service team. Your feedback about the quality of work and efficient timing means so much to us. We truly value customers like you who take the time to share their appreciation. Thank you for choosing Honda of Fort Worth for your automotive needs.
It was a very easy experience to both buy a car as well
as schedule and bring it in for maintenance.
as schedule and bring it in for maintenance.
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by JBEAVES09
Verified Customer
Verified Customer
Service Price Transparency
May 06, 2026 -
Honda of Fort Worth responded
We are utterly delighted to hear about your smooth experience with both purchasing your vehicle and scheduling maintenance services. Your feedback about how straightforward the entire process was means so much to our team. We work hard to make every step as seamless as possible for our customers, from the initial purchase through ongoing service needs. Thank you for choosing us and for taking the time to share your positive experience.
The team was on it today!
Got me in and out quickly! Very kind staff
Got me in and out quickly! Very kind staff
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by eliteresources
Verified Customer
Verified Customer
Service Price Transparency
Mar 31, 2026 -
Honda of Fort Worth responded
Thank you for the wonderful feedback! We're thrilled our team could provide you with quick, professional service while maintaining our friendly atmosphere. Your kind words truly mean so much to us!
Excellent, efficient, and thorough service!
Thank you, Elvyn and the entire Honda of Fort Worth Team!
Thank you, Elvyn and the entire Honda of Fort Worth Team!
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by MAGENBUNYARD
Verified Customer
Verified Customer
Service Price Transparency
Mar 27, 2026 -
Honda of Fort Worth responded
Thank you for the wonderful feedback! We're thrilled to hear about your excellent experience with our service. Elvyn and our entire Honda of Fort Worth team appreciate your kind words and are dedicated to providing exceptional customer care. Thank you for sharing your positive experience!
Everybody there is very nice and they have taken good
care of my car! Make sure I am very happy with the services they have provided me. Love this dealership
care of my car! Make sure I am very happy with the services they have provided me. Love this dealership
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by CMCCALL5001
Verified Customer
Verified Customer
Service Price Transparency
Mar 27, 2026 -
Honda of Fort Worth responded
Thank you so much for your wonderful feedback! We're thrilled to hear that our team has provided excellent care for your vehicle and that you're happy with our services. Your kind words about loving our dealership truly make our day. We look forward to continuing to serve you with the same high standard of service.
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