Robert Smiley
Robert Smiley at Honda of Fort Worth

Robert Smiley | Page 2

Service Advisor

Honda of Fort Worth

3400 West Loop 820 South
Fort Worth, TX 76116

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4.9
16 Reviews
4.9

16 Reviews

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16 Reviews of Robert Smiley

April 29, 2026

Dealership Rating
Employee Rating

Robert went beyond the call of duty to help me with my new key fob using my extended warranty. He has a great attitude and a pleasant demeanor about him. Thanks Robert! More

by ddaniel4
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 30, 2026

Honda of Fort Worth responded

We are overjoyed to hear about your wonderful experience with your key fob service through your extended warranty. It sounds like our team member provided exceptional assistance that truly made a difference for you. We deeply value customers who take the time to recognize outstanding service and positive attitudes. Your kind words about the pleasant and helpful approach you received reflect exactly the type of experience we strive to provide every customer. Thank you for choosing us and for sharing this feedback about your visit.

April 09, 2026

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He was great and helped me with everything I needed. He cares about his customers. More

by MTH0MPS0N5524
Service Price Transparency
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Recommend Dealer
Yes
Apr 13, 2026

Honda of Fort Worth responded

Thank you for your review and for sharing your wonderful experience with us. We are thrilled to hear that our team member provided exceptional assistance and took care of everything you needed. Your recognition of the genuine care shown toward customers means the world to us at Honda of Fort Worth. We truly value having customers like you who appreciate our commitment to outstanding service and support.

March 31, 2026

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Employee Rating

This is an excellent dealer with an exceptional service department. They always make sure you car is taken care of and never push unnecessary repairs. More

by PSIMON781
Service Price Transparency
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Recommend Dealer
Yes
Apr 01, 2026

Honda of Fort Worth responded

Thank you for your review! We're thrilled to hear about your positive experience with our dealership and service team. Your trust in our honest service approach means everything to us and motivates us to continue delivering exceptional care.

March 23, 2026

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All work was completed on time. My service advisor was helpful and professional. I am very satisfied More

by LNGLL
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 27, 2026

Honda of Fort Worth responded

Thank you for your positive feedback! We're thrilled that your work was completed on time and that your service advisor provided helpful, professional service. Your satisfaction means everything to our team, and we appreciate you taking the time to share your experience.

March 08, 2026

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Employee Rating

Dealership is exceptional. Although I came for having the car for recall which was not done but service department is good. More

by jhongfelicitas
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 13, 2026

Honda of Fort Worth responded

We appreciate you sharing your experience and are glad to hear the service team made a positive impression during your visit. Our goal is always to provide helpful and attentive support whenever customers bring their vehicles in. Feedback like this encourages our team as we continue working to deliver a great service experience. Please feel free to reach out to Bryan Byrd at Bbyrd@hondaoffortworth.com if there is anything further we can assist you with.

March 07, 2026

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Employee Rating

This dealership is always great. My service advisors always are knowledgeable and take the time to explain things in a way that is understandable and helpful. There are only two thi More

by SCHPHD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 12, 2026

Honda of Fort Worth responded

Thank you immensely for your wonderful feedback about your experiences. We're delighted to hear that you find our dealership consistently excellent and that our service team takes the time to provide clear, helpful explanations that make sense to you. Your appreciation for their knowledge and communication skills means so much to us. We truly value your suggestions regarding payment options and coupon usage. Your input about these service aspects helps us understand what would make your experience even better. We recognize that flexibility in both payment methods and promotional offerings can make a meaningful difference for our valued customers like yourself. Your continued trust in our team and your thoughtful feedback demonstrate the kind of relationship we strive to build with every customer who walks through our doors.

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