Robert Madden

The BMW of West Chester is bright, clean and well laid out. The staff is friendly and welcoming and they go out of their way to make you feel comfortable. Robert Madden was a pleasure to work with on this out. The staff is friendly and welcoming and they go out of their way to make you feel comfortable. Robert Madden was a pleasure to work with on this purchase. He is professional and very knowledgeable and was able to answer all of our questions. Jayson Kirk was also a true professional and made the financing process easy to understand and manage. More

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I have been a loyal customer of West Chester BMW (and formerly Otto’s BMW) for years, having purchased approximately seven vehicles from them. My recent experience with Robert Madden, now my second deal formerly Otto’s BMW) for years, having purchased approximately seven vehicles from them. My recent experience with Robert Madden, now my second deal with him, has been exceptional. Robert is not only incredibly knowledgeable but also patient throughout the entire process. He truly makes the car-buying experience stress-free and enjoyable. I look forward to working with him again when I purchase another vehicle after the new year. I highly recommend Robert Madden and West Chester BMW for anyone looking for a top-tier car-buying experience. More

by jackkelly Verified Customer Verified Customer

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Robert did a great job finding the right car for our family. He is a skilled professional who knows the BMW product and did a great job for us. family. He is a skilled professional who knows the BMW product and did a great job for us. More

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I recently purchased a certified pre-owned X3 from Robert Madden. Robert was great to work with. The condition of the car is like new. I received a fair value on my trade. Purchase and delivery went very Madden. Robert was great to work with. The condition of the car is like new. I received a fair value on my trade. Purchase and delivery went very smoothly. Overall a great experience. More

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Like it alot i will be a repeat customer best dealer in the area thanks the area thanks More

by govmuler Verified Customer Verified Customer

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Excellent service from beginning to end from Robert Madden and the sales team at BMW of West Chester. Open lines of communication through the process, listened to what I wanted, and delivered. Madden and the sales team at BMW of West Chester. Open lines of communication through the process, listened to what I wanted, and delivered. More

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Robert is great and has been very helpful through the years. This is my 2nd BMW I have purchased through him and I am very happy with his service and help each time. I highly recommend Robert to anyone!! years. This is my 2nd BMW I have purchased through him and I am very happy with his service and help each time. I highly recommend Robert to anyone!! More

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Just purchased my 3rd car from Robert. Had an issue with the home charger, as it’s an ev. He went above and beyond, even coming to my home several times to correct the problem himself when Had an issue with the home charger, as it’s an ev. He went above and beyond, even coming to my home several times to correct the problem himself when the tech’s couldn’t. And he didn’t stop until it was corrected and I was totally satisfied with the car. I’d have a hard time buying a car from anyone else! More

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They were professional and easy to deal with. The dealership was pleasant looking and staff were friendly. I would recommend. The dealership was pleasant looking and staff were friendly. I would recommend. More

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Best car buying experience! Robert helped us get most of the grunt work done remotely, so when it came time to buy the car, we were in and out of the dealership within an hour. Robert helped us get most of the grunt work done remotely, so when it came time to buy the car, we were in and out of the dealership within an hour. Best way to purchase if you ask me! More

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