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Robert Krueger

Overview Reviews (579) Inventory (304)

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Robert Krueger

Robert Krueger | Page 8

Service Writer

Gordie Boucher Ford of Menomonee Falls

N81 W12920 Leon Rd
Menomonee Falls, WI 53051

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4.7

579 Reviews

Overview Reviews (579) Inventory (304)

Dealership Experience

19 yrs, 11 mos

4.7

579 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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579 Reviews of Robert Krueger

April 15, 2026

Dealership Rating

Employee Rating

As usual, my experience with Robert was awesome! Everything was handled professionally and timely with extreme care. I'm so happy to deal with him Everything was handled professionally and timely with extreme care. I'm so happy to deal with him More

by ambehmke

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Robert Krueger

Apr 15, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your continued trust in Robert and our team when servicing your Ford. We’re delighted to hear everything was handled professionally, promptly, and with great care. We look forward to assisting you again soon. Melvin Ehnert melvin.ehnert@boucher.com

April 07, 2026

Dealership Rating

Employee Rating

Excellent in helping me get an ID card that slipped under the front dash. Fair price and completed early. the front dash. Fair price and completed early. More

by Clamwahl

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Robert Krueger

Apr 07, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Our team was glad to help recover your ID card from beneath the dash quickly and at a fair price. We’re happy the work on your Ford Expedition wrapped up earlier than expected. Thank you for letting us know how we did. Melvin Ehnert melvin.ehnert@boucher.com

March 28, 2026

Dealership Rating

Employee Rating

Very satisfied and like the valet service Will definitely do more services with Gordie Boucher Menomonee Falls do more services with Gordie Boucher Menomonee Falls More

by ainakjd

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Robert Krueger

Mar 28, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

It’s great to know our valet service met your expectations. Robert appreciates your feedback. We look forward to caring for your Ford again. Melvin Ehnert melvin.ehnert@boucher.com

March 24, 2026

Dealership Rating

Employee Rating

Good experience with professional approach. The new facility with the drive in service center and customer waiting area was also appreciated. The new facility with the drive in service center and customer waiting area was also appreciated. More

by Rspfund

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Robert Krueger

Mar 24, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

We’re happy to hear the professional approach made your Ford F-150 service a positive experience. It’s great to know our new drive in service center and waiting area worked well for you. We look forward to your next visit. Melvin Ehnert melvin.ehnert@boucher.com

March 20, 2026

Dealership Rating

Employee Rating

Easy to make a service appointment. Feedback on my problem was excellent. Robert Krueger was very responsive. I appreciate the personal touch Robert offered. Feedback on my problem was excellent. Robert Krueger was very responsive. I appreciate the personal touch Robert offered. More

by erstremlow

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Robert Krueger

Mar 20, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

It’s great to hear scheduling your Ford Escape service was smooth. We’re glad Robert’s responsiveness and personal touch met your expectations. We look forward to assisting you again. Melvin Ehnert melvin.ehnert@boucher.com

March 12, 2026

Dealership Rating

Employee Rating

Dealing with Robert was good as usual. Service good but expensive! Cashier must of had a bad day. Was rude! Service good but expensive! Cashier must of had a bad day. Was rude! More

by Hart

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Robert Krueger

Mar 17, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Melvin Ehnert melvin.ehnert@boucher.com

March 01, 2026

Dealership Rating

Employee Rating

Well I came for F150 o get a Oil change and I been for other services Repairs And the Service Technician does a fine Job getting Me in for Service . Thank You Broucher Ford 🙏🏿👍🏿👍🏿 other services Repairs And the Service Technician does a fine Job getting Me in for Service . Thank You Broucher Ford 🙏🏿👍🏿👍🏿 More

by Nelsonck.cn

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Charles Pleugers, Errick Clay, Tim Cesar, Norma Ocasio, Angelo Gagliano, Alicia Bey, Mike McCulley, Tia Harmon

Mar 01, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Hearing that our technicians could get your Ford F-150 in quickly and provide reliable service is fantastic. We appreciate your trust in us to care for your truck and look forward to serving you again. Thank you for taking the time to leave a review. Melvin Ehnert melvin.ehnert@boucher.com

February 06, 2026

Dealership Rating

Employee Rating

Robert was courteous and very helpful. Another problem was found and addressed. My vehicle was ready the next day. Another problem was found and addressed. My vehicle was ready the next day. More

by DCJAWILK

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Robert Krueger

Feb 06, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

It’s great to hear Robert’s courteous and helpful approach made your Ford Escape service smooth. We’re glad the additional issue was caught and that your vehicle was ready the next day. Thanks for the five-star review.

January 30, 2026

Dealership Rating

Employee Rating

Great service and communication Everything was right the first time it was done Thank you first time it was done Thank you More

by garymsilverman

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Robert Krueger

Jan 30, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford of Menomonee Falls. We look forward to having you as one of our valued customers for many more years to come! Melvin Ehnert melvin.ehnert@boucher.com

January 22, 2026

Dealership Rating

Employee Rating

Wonderful new facility. Robert was very informative about the service performed on my car. I'm very satisfied and confident with the work performed. Robert was very informative about the service performed on my car. I'm very satisfied and confident with the work performed. More

by LISA.OPAS

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Robert Krueger

Jan 22, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Melvin Ehnert melvin.ehnert@boucher.com

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