Rob Smith | Page 2

Had caliper covers. put on two cars. They did a great job and the cars look awesome. put on two cars. They did a great job and the cars look awesome. More

by TLINTNERMD Verified Customer Verified Customer

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Dana Cummings was great, very patient and pleasant to deal with. The manager could have been nicer, I came close to walking out after he left the room, all he had to say was I'm sorry I can't do that. deal with. The manager could have been nicer, I came close to walking out after he left the room, all he had to say was I'm sorry I can't do that. Remember kindness will go a long way when dealing with people. And there are other dealerships out there. But I would recommend Dana to anyone! More

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First it was the GM of sales calling me and he made the deal and made it happen. Second the friendlyness of the team was very noticeable. My needs and desire was understood and they made it happen. Grea deal and made it happen. Second the friendlyness of the team was very noticeable. My needs and desire was understood and they made it happen. Great sales and support made the process easy and appreciated. The entire sales group supported the commitment of the GM and it just happened. Quick and simple. More

by LATIMER.RE Verified Customer Verified Customer

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Awesome service and management. I had new tires installed on my Toyota Sequoia TRD pro and they went above and beyond. I had new tires installed on my Toyota Sequoia TRD pro and they went above and beyond. More

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Great team . Worked hard for us . Props to Matt and Me Smith Been doing busy here for 15 years Worked hard for us . Props to Matt and Me Smith Been doing busy here for 15 years More

by JDKILLEEN Verified Customer Verified Customer

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Great transaction very easy Awesome place to buy your next Toyota The service department is really good also next Toyota The service department is really good also More

by CHRIS@ALLSOUTHELECTRIC Verified Customer Verified Customer

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I am a repeat customer. I’ve had nothing but good experiences with these guys, highly recommend. I’ve had nothing but good experiences with these guys, highly recommend. More

by BCFABRICATIONLLC Verified Customer Verified Customer

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I just purchased my fifth vehicle form Cobb County Toyota. Best car buying experience around! Toyota. Best car buying experience around! More

by DESIGNMAN1976 Verified Customer Verified Customer

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We have purchased cars from Cobb County Toyota for 30 years. General Sales Manager, Rob Smith, treats us like family. No dealer fees or expensive add-ons like other dealers. As long as Rob Smith works he years. General Sales Manager, Rob Smith, treats us like family. No dealer fees or expensive add-ons like other dealers. As long as Rob Smith works here, we won’t buy a Toyota anywhere else. Our salesman this time was Anthony Ahumada. He was great and made the process seamless and easy. Please don’t go down the road and pay CarMax the same money for a used Toyota or another dealer that will make you dread the car buying process. More

by clseles Verified Customer Verified Customer

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My experience at Cobb County Toyota was disappointing. Some members of the team at Cobb County Toyota really confirm the reputation that most car salesman have. I would not have done business here if not Some members of the team at Cobb County Toyota really confirm the reputation that most car salesman have. I would not have done business here if not for the specific Tacoma I wanted on the lot. My sales representative, Steve Coronado, was adequate, but interactions with manager Robert Smith and sales rep Jason were unsatisfactory (Robert Smith being the final say in everything and Jason for inserting himself into negotiations Friday night and reminded me the Black Friday deal I had seen when I began shopping around “was” a deal I could no longer get). Negotiations began on the evening of December 5. While initial discussions included offers of discounts, the process became aggressive, with pressure to sign immediately despite my request for time to consult my wife that evening. After deciding not to proceed Saturday morning, my car unexpectedly broke down the next day. I contacted Steve, who indicated that most of the original terms could still be honored. However, upon returning, I found key elements of the deal—including the monthly payment and down payment—had changed for the worse. Robert was unwilling to negotiate further, and Steve’s influence was limited. Ultimately, I incurred an additional $1,001 due to this 24-hour difference in accepting the deal. This experience left me feeling taken advantage of during a difficult time. I am pleased with the vehicle, but I cannot recommend this dealership due to the unprofessional and unsympathetic approach I encountered. More

by DERHODO Verified Customer Verified Customer

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