Richard Klaben | Page 89

Klaben is one of a kind Rich klaben has been working extremely hard to get me what I was asking for and wanted! He spent so much valuable time discussing options and helping Rich klaben has been working extremely hard to get me what I was asking for and wanted! He spent so much valuable time discussing options and helping in more ways than any other dealership has EVER even bothered to do. I am so impressed with Mr. Klaben and the type of business he is running! He recommended Doug Carter to work with me to make sure I got everything I was looking for, and so much more than I was asking for! I was literally shocked when I found out what they were doing for me! I could not be more pleased with my experience and outcome! Also, Jennifer Bowen assisted me with signing documents... she is seriously the sweetest! I have not had a chance to call klaben to thank them but had to take these next few moments to write a review! I HIGHLY RECOMMEND klaben ford in Kent! Such a great experience! Great deal! And beyond all, great staff and people to work with! Thanks again to Rich Klaben and his entire team that helped me get what I wanted! If I could give more than 5star ratings, I totally would! More

by magpie1688 Verified Customer Verified Customer

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Very Excited! Joe Bellian was a very professional and accommodating sales man! He listen to what I was looking for and was able to match me with the perfect car. Ev Joe Bellian was a very professional and accommodating sales man! He listen to what I was looking for and was able to match me with the perfect car. Everyone at Klaben helped me out so much and did everything they could so I could drive out that day in a new car. More

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Excellent experience!! I purchased a new 2017 Titanium Escape with the help of Doug Carter, our favorite salesman and Mr. Richard Klaben. They went out of their way to get I purchased a new 2017 Titanium Escape with the help of Doug Carter, our favorite salesman and Mr. Richard Klaben. They went out of their way to get the vehicle from another dealership with the specifications I wanted. We discussed everything on Saturday afternoon late and by Monday, the vehicle was at their dealership! Awesome service!! Jennifer Bowen was delightful to work with in processing the paperwork and once in her office, we were quickly processed and taken to our new vehicle. Thanks to all at Klaben!! Good work, Team!! More

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I Love Klaben Ford!!! I got my first brand new car at 17 years old in 1998 and have been back every three years since. I would not even think of going to another dealershi I got my first brand new car at 17 years old in 1998 and have been back every three years since. I would not even think of going to another dealership. My salesmen Kenny King is no long just my salesmen but a friend. I never have to second guess myself because I know I got the best deal possible. Klaben is s great dealership and I recommend it to everyone. More

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Wonderful. Chris Moldas works miracles! He was a pleasure to work with and got it done in a timely fashion! Christina Klaben was beyond friendly and personable Chris Moldas works miracles! He was a pleasure to work with and got it done in a timely fashion! Christina Klaben was beyond friendly and personable! She was amazing and got our paperwork signed and done super quick! More

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Owner very involved Great salesman I have purchased many vehicles from this dealership they are not pushy and even Mr. Klaben is involved with all of my deals Great salesman I have purchased many vehicles from this dealership they are not pushy and even Mr. Klaben is involved with all of my deals More

by SBOWERS0 Verified Customer Verified Customer

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Beyond our expectations We had issues with getting financed at other dealerships but Rich Klaben worked his magic and got us into the new car we wanted. Our sales associate We had issues with getting financed at other dealerships but Rich Klaben worked his magic and got us into the new car we wanted. Our sales associate was Tyler and he was extremely helpful and knowledgeable. I will never shop anywhere else for our next purchase. Top notch. More

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Going the Extra Mile I was having a car serviced and went over to the sales department to get some information on new vehicles as my lease was going to be up soon. I was I was having a car serviced and went over to the sales department to get some information on new vehicles as my lease was going to be up soon. I was not even thinking about purchasing a new car that day. Matt Moyers meet me at the door and wanted to show me the cars I had picked up books for. I have health problems and was not sure if I would even be able to get out of the cars I was looking at. He took me around and showed me the cars. Then talked to me about my current lease and told me it would be a great time to change with the rebates and incentives I would be able to get a great deal he was right. During the purchase process a Klaben employee went over and brought my car over from the service department. Matt Moyers went the extra mile for me with the purchase of my new Ford Fusion. I have limited space in my garage when we discovered that the Fusion was 1/2 a foot longer than the current vehicle I was driving Matt had me drive the car to my home to make sure it would fit. Even helped me move things around till I had enough room. This is not my families first purchase from Klaben. This is the first purchase using Matt as my salesperson, but he made the process easy and his willingness to make sure everything was perfect, even it fitting into my garage made it easier for me the complete my purchase. My family will be using Matt for future purchases. More

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Truck purchase I have done businsss with Klaben auto for many years and will continue to do business with them because of there exceptional customer service that the I have done businsss with Klaben auto for many years and will continue to do business with them because of there exceptional customer service that they have. Mike has taken care of my family and friends and has always went out of his way to make sure he takes care of me. More

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Best customer experience Bought my first brand new car. First class all the way from the Klaben team. Don "The Man" Batten was so great to work with. Don & Richard work hard t Bought my first brand new car. First class all the way from the Klaben team. Don "The Man" Batten was so great to work with. Don & Richard work hard to get me the best deal. Stephanie who helped me with all the paperwork was wonderful. I will recommend everyone to Klaben. More

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