Richard Klaben
Richard Klaben at Klaben Ford Lincoln

Richard Klaben | Page 77

President

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

Contact Me
5.0
940 Reviews

I have been the CEO of the Klaben Auto Stores since 2010. I started in the business in 1974, detailing cars. I learned quickly that a Family Business was both hard work and fulfilling, with a responsibility to the customers, the team members, and the communities which we serve. Titles represent responsibilities, not rank, as every team member, starting with me, is a Customer Service Representative. Throughout the years, I worked in various positions with responsibilities for every facet of the business as we grew into the Klaben Auto Stores. Today, our business model, upon which my Father (Albert Klaben Sr.) founded and grew the business, remains the same. Customers & Team Members (PEOPLE) are the foundation of our success. Hard work, respect, empathy, team-work, integrity, and a genuine concern for others are core tenets of that model. Moreover, none of it is possible without the Grace of God. We are blessed and I remain forever thankful.

Dealership Experience

45 yrs, 7 mos

Industry Experience

52 yrs, 8 mos

5.0

940 Reviews

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940 Reviews of Richard Klaben

October 11, 2017

Dealership Rating
Employee Rating

100% Awesome Experience My family has been buying/leasing vehicles from Rich Klaben for over 40 years. I personally have been buying/leasing from Klaben dealerships for over More

by heido4444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Volk , Stephanie Slomberg

October 10, 2017

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Employee Rating

2017 Shelby GT350 I always buy my cars from Bob Paytas. Christine is usually the one doing the financing for us. Would recommend this dealership to family and friends. More

by MEASLEY1
Customer Service
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Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christine Klaben , Bob Paytas, Stephanie Slomberg

October 02, 2017

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Klaben Ford is the Best! I have been buying Ford's from Klaben Ford for almost 30 years. The staff from Mr Klaben down to the young man that detailed our new Fusion are all pr More

by grbird88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Bowen , Dave Mott

October 02, 2017

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New Ford Pickup From the time i first spoke with Doug Carter at Klaben he made every attempt to find exactly what i was looking for in a truck, he made it happen. Eve More

by Soehnlen53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Bowen , Doug Carter

October 01, 2017

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This dealership has phenomenal customer service. Jeff Tetreault is my go to guy. I have been dealing with Jeff and the Klaben team for several years as they have always enthusiastically help me find More

by DCE
Customer Service
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Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christine Klaben , Jim Bills, Jeff Tetreault

October 01, 2017

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Nick came thru on delivering the used f150 that we were in search of. We were treated well by every member of the klaben kent ford team. Thank You More

by vette71
Customer Service
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Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christine Klaben , Terry Baughman, Nick Schrader

September 29, 2017

Dealership Rating
Employee Rating

Body work on my rear bumper. Best dealership ever for everything from new sales, used sales, service, body work!! Nicest, most sincere people I know and everyone there you can TR More

by CAGRACZYK0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Artie Gissinger, Christine Klaben , Doug Carter

September 27, 2017

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Great Sales Department! I live in Oregon and 18 year old daughter lives in Ohio. I needed to help her get a car and Chris Volk did a GREAT job making the transaction as smoot More

by Jason C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 27, 2017

Dealership Rating
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Excellent quality service This dealership deserves 5 stars from me due highly to excellent quality service. I love my vehicle and they went great lengths to make sure I would b More

by Dbrown93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Sterling , Stephanie Slomberg

September 27, 2017

Dealership Rating
Employee Rating

Simple the best Hello my f150 was having some issues with a horrible squeak in the back seat was driving me crazy. Talked to my salesman Chris (awesomeness) moldas an More

by firegav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Moldas, Mike Brandvold , Terry Colbert, Ty Davis

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