Richard Klaben
Richard Klaben at Klaben Ford Lincoln

Richard Klaben | Page 76

President

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

Contact Me
5.0
934 Reviews

I have been the CEO of the Klaben Auto Stores since 2010. I started in the business in 1974, detailing cars. I learned quickly that a Family Business was both hard work and fulfilling, with a responsibility to the customers, the team members, and the communities which we serve. Titles represent responsibilities, not rank, as every team member, starting with me, is a Customer Service Representative. Throughout the years, I worked in various positions with responsibilities for every facet of the business as we grew into the Klaben Auto Stores. Today, our business model, upon which my Father (Albert Klaben Sr.) founded and grew the business, remains the same. Customers & Team Members (PEOPLE) are the foundation of our success. Hard work, respect, empathy, team-work, integrity, and a genuine concern for others are core tenets of that model. Moreover, none of it is possible without the Grace of God. We are blessed and I remain forever thankful.

Dealership Experience

45 yrs, 3 mos

Industry Experience

52 yrs, 4 mos

5.0

934 Reviews

Write a Review

934 Reviews of Richard Klaben

October 20, 2017

Dealership Rating
Employee Rating

More than a Dealer!!! At Klaben Ford you are more than a customer...you are family. They make sure you are comfortable with your deal and that you are more than a number t More

by GREGMCCLELLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Cooney, Stephanie Slomberg

October 20, 2017

Dealership Rating
Employee Rating

Perfect The entire staff was extremely professional and very kind. Rich Klaben and Nate Bryant helped me and they both are extremely caring and very helpful. More

by staceyw7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christine Klaben , Nate Bryant

October 19, 2017

Dealership Rating
Employee Rating

I bought a brand new car This was an amazing car buying experience! Both Chris Volk and Mr. Klaben made me feel comfortable in my purchase. Chris did all of the financial res More

by gkd2j
Customer Service
Friendliness
Price
Recommend Dealer
Yes

October 16, 2017

Dealership Rating
Employee Rating

very pleased Tye was the best sailsman I have had the pleasure of working with! I will definitely come back when the time comes for a new car. More

by WKMETZ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mona Crooks , Ty Davis

October 11, 2017

Dealership Rating
Employee Rating

100% Awesome Experience My family has been buying/leasing vehicles from Rich Klaben for over 40 years. I personally have been buying/leasing from Klaben dealerships for over More

by heido4444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Volk , Stephanie Slomberg

October 10, 2017

Dealership Rating
Employee Rating

2017 Shelby GT350 I always buy my cars from Bob Paytas. Christine is usually the one doing the financing for us. Would recommend this dealership to family and friends. More

by MEASLEY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christine Klaben , Bob Paytas, Stephanie Slomberg

October 02, 2017

Dealership Rating
Employee Rating

Klaben Ford is the Best! I have been buying Ford's from Klaben Ford for almost 30 years. The staff from Mr Klaben down to the young man that detailed our new Fusion are all pr More

by grbird88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Bowen , Dave Mott

October 02, 2017

Dealership Rating
Employee Rating

New Ford Pickup From the time i first spoke with Doug Carter at Klaben he made every attempt to find exactly what i was looking for in a truck, he made it happen. Eve More

by Soehnlen53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Bowen , Doug Carter

October 01, 2017

Dealership Rating
Employee Rating

This dealership has phenomenal customer service. Jeff Tetreault is my go to guy. I have been dealing with Jeff and the Klaben team for several years as they have always enthusiastically help me find More

by DCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christine Klaben , Jim Bills, Jeff Tetreault

October 01, 2017

Dealership Rating
Employee Rating

Nick came thru on delivering the used f150 that we were in search of. We were treated well by every member of the klaben kent ford team. Thank You More

by vette71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Terry Baughman, Christine Klaben , Nick Schrader

...
76
...

Dealership Inventory (259 Vehicles)

new 2026 Ford F-150 car, priced at $60,955
2026 Ford F-150
new
Oxford White exterior
Automatic
Four-wheel Drive
used 2024 Lincoln Corsair car, priced at $34,888
2024 Lincoln Corsair
used
Red Carpet Metallic Tinted Clearcoat exterior
Automatic
All-wheel Drive
used 2023 GMC Yukon car, priced at $67,888
2023 GMC Yukon
used
White Frost Tri-Coat exterior
Automatic
Four-wheel Drive
used 2023 Ford Bronco car, priced at $35,088
2023 Ford Bronco
used
Eruption Green Metallic exterior
Automatic
Four-wheel Drive
new 2025 Ford Mustang Mach-E car, priced at $56,250
2025 Ford Mustang Mach-E
new
Star White exterior
Automatic
All-wheel Drive
new 2026 Ford F-150 car, priced at $65,680
2026 Ford F-150
new
Avalanche exterior
Automatic
Four-wheel Drive