Richard Andersen

South Bay Hyundai responded

Thank you so much for the incredible review! We're thrilled to hear that your experience with our team—from start to finish—exceeded your expectations. Justin will be especially happy to know that his efforts made a difference, and we’ll be sure to share your kind words with him and the rest of the team. Delivering that “white glove” level of service is what we strive for every day. On behalf of our General Manager Eric Pak and everyone here at South Bay Hyundai, thank you again for your trust and support. Enjoy your new vehicle!

South Bay Hyundai responded

Thank you for the wonderful feedback! We're so glad to hear that Eddy and Steven made your experience a positive one. We pride ourselves on providing a no-pressure, customer-focused environment, and it's great to know that came through. We'll be sure to pass along your kind words to both of them!

South Bay Hyundai responded

Thank you for sharing your experience! We're so glad to hear that Gerry made your first lease experience a smooth and positive one. His knowledge, patience, and attention to your needs truly reflect the level of service we strive for. We appreciate your recommendation and are grateful for the opportunity to earn your trust. Enjoy your new vehicle, and welcome to the South Bay Hyundai family! 🚗👏

South Bay Hyundai responded

Thank you so much for the recommendation! We're thrilled to hear that you had a great experience with our team. Professionalism, excellent customer service, and courtesy are what we aim for every time. We truly appreciate your kind words and look forward to serving you again in the future! 🙌🚗

South Bay Hyundai responded

Thank you for your kind words! We're so glad to hear you had a great experience and that Chris Axume was able to guide you through the process with such knowledge and efficiency. We know how valuable your time is, and it's wonderful to hear that Chris made the experience smooth and informative. We'll be sure to pass along your compliments—he’ll really appreciate it. Enjoy your new vehicle, and thank you for choosing us!

South Bay Hyundai responded

Thank you for sharing your feedback and for recognizing the nice people at our South Bay location as well as the quality and timely service on your car. We’re glad to hear you were satisfied with the work done. We’re sorry to see that your overall experience didn’t fully meet your expectations and only earned one star. If there’s anything specific we can do to improve or address any concerns, please feel free to reach out to us directly. We truly value your business and hope to have the opportunity to serve you better in the future.

South Bay Hyundai responded

Thank you so much for the 5-star review! We’re thrilled to hear that you had a great experience and that our team was able to provide you with kind and helpful service. Your feedback means a lot to us, and we’re grateful for your trust. We look forward to serving you again in the future!

South Bay Hyundai responded

Thank you for bringing this to our attention. We sincerely apologize for the delay and any frustration this has caused. Please be assured that the bill for the toll has been paid, and we have reached out to you to resolve the situation. We understand the importance of following through on commitments and are sorry for not meeting your expectations sooner. Our team has been working on addressing your concerns, and we appreciate your patience. If you have any further questions or need additional assistance, please don't hesitate to contact us.

South Bay Hyundai responded

Thank you for the great review! We're glad to hear the process was quick and efficient for you. It’s always our goal to have the cars ready and waiting when you arrive. Please don't hesitate to let us know if we can help you with anything else.

South Bay Hyundai responded

Thank you for the wonderful feedback! We're so glad to hear you had a great experience with our team, enjoyed the refreshments, and found everything clean and convenient. It means a lot to know you’ll be back again—we’ll be ready to welcome you!