Reinaldo Berroa | Page 6

Getting this car was a mission, luckily when I was about to give up I met Maria Morrone and there was hope again. Wasn't a perfect experience buying this car but Maria was phenomenal and showed perfect cust to give up I met Maria Morrone and there was hope again. Wasn't a perfect experience buying this car but Maria was phenomenal and showed perfect customer service. She made sure that we didn't leave without getting us the best price and incentives with it. Also want to give Reinaldo Berroa and Q from finance a shout out. Thank you for making the deal happen Reinaldo and Q for staying late and being professional. Thank you all for all you do and I would recommend anyone to deal with Maria when buying a car from Lexus of North Miami! More

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The best. They give me the monthly payment that I wanted to pay, very good customer service. I would recommend this dealer to everyone that wants to buy a Lexus to pay, very good customer service. I would recommend this dealer to everyone that wants to buy a Lexus More

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Lexus of north miami Overall very positive experience a very lengthy process but all employees were very pleasant and helpful the tech team was helpful if u have question Overall very positive experience a very lengthy process but all employees were very pleasant and helpful the tech team was helpful if u have questions after the sale More

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Amazing service Reinaldo Berroa and Harvey Gonzalez help me yesterday with an urgent that I had. They were really helpful, great communication and makes me feel comfo Reinaldo Berroa and Harvey Gonzalez help me yesterday with an urgent that I had. They were really helpful, great communication and makes me feel comfortable. I love the way Lexus handle the clients. Harvey and Reinadlo 10 points! More

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Looking at a New SUV/Truck Excellent I just could not fit the truck in my budget I still owe for a 2013 wish I could afford the GX 460 really like it but I am a teacher not in m Excellent I just could not fit the truck in my budget I still owe for a 2013 wish I could afford the GX 460 really like it but I am a teacher not in my budget! However thank you for your Kindness Thanks More

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Best car buying experience. As soon as you walk into Lexus of North MIAMI you greeted with a smile! Then the great service starts with a highly skilled product specialist. They w As soon as you walk into Lexus of North MIAMI you greeted with a smile! Then the great service starts with a highly skilled product specialist. They will take you through the car buying process stress free. The experience will leave amaze. A Lexus is not just any car! It best car on the market! More

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It was a great experience visiting this dealers. I would recommend this dealer to otters. They are professional, great customer service at first view. You can approach anyone if you have a question a I would recommend this dealer to otters. They are professional, great customer service at first view. You can approach anyone if you have a question and they are very happy to assist you. More

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Be clear on what you are negotiating! Thought I was negotiating a price on a vehicle from their online inventory. Had an out the door price, only to find out that, even though the descrip Thought I was negotiating a price on a vehicle from their online inventory. Had an out the door price, only to find out that, even though the description of the car I was negotiating said certified, that they would not honor the certification because we 'negotiated' a price. Really? What dealership advertises a certified vehicle, works up a price, and then says, by the way, we will not certify this vehicle since we negotiated. NOT TO MENTION, the salesperson I worked with neglected to tell me this detail. It was the director of internet sales who told me only when I had to resort to calling him to get interior pictures (after asking for 3 days). I was given the 'Ma'am, I am the director and it doesn't matter what the breakdown of the price is if you have an out the door price.' Well, let me tell you I am the paying customer, and if the paying customer asks for a breakdown of the price, you give them a breakdown of the price. I don't care if you are the director or the POTUS. I only had to call the director because the salesman didn't deliver within a reasonable amount of time (3 days!) Very disappointed. More

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Great dealer! Been a Lexus loyalty customer for quit a few years now and that is why I am a repeat customer due to: EXCELLENT LEASING PROGRAMS... TREAT CUSTOMER TO Been a Lexus loyalty customer for quit a few years now and that is why I am a repeat customer due to: EXCELLENT LEASING PROGRAMS... TREAT CUSTOMER TOP NOTCH.. Always a pleasure to work with all of them. More

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Very positive and professional Very low key sales approach. Large inventory. Very efficient sales process and paperwork. Easy to negotiate with. Overall very positive experience and Very low key sales approach. Large inventory. Very efficient sales process and paperwork. Easy to negotiate with. Overall very positive experience and my business was appreciated. More

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