Ramon is reliable knowledge able friendly and excellent
service Always listens to my concerns and is right on top of things
service Always listens to my concerns and is right on top of things
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by JJJARAMILLO52
Verified Customer
Verified Customer
Other Employees Tagged:
Ramon Mendoza
Jun 01, 2026 -
Reliable Nissan responded
Thank you for the fantastic review! We’re so happy to hear that Ramon has consistently provided you with knowledgeable, friendly, and reliable service. It's wonderful to know that he takes the time to listen to your concerns and ensures everything is handled promptly and professionally.
We truly appreciate your recognition of Ramon's dedication and your trust in Reliable Nissan. We look forward to continuing to provide you with excellent service for all your vehicle needs!
– The Reliable Nissan Team 🚗😊
The work was done as promised.
Ramon kept me informed of the progress and he is very knowledgeable and professional.
Ramon kept me informed of the progress and he is very knowledgeable and professional.
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by rockybzacbrown
Verified Customer
Verified Customer
Other Employees Tagged:
Ramon Mendoza
Jun 01, 2026 -
Reliable Nissan responded
Thank you for your great review! We're pleased to hear that your service was completed as promised and that Ramon kept you informed throughout the process. His knowledge, professionalism, and commitment to communication are qualities we truly value, and we're glad they made a positive impact on your experience.
We appreciate your trust in Reliable Nissan and look forward to assisting you with your future vehicle needs!
– The Reliable Nissan Team 🚗😊
QUICK, EASY, STRAIGHTFORWARD AND HELPFUL!
They addressed all my concerns and provided me with solutions on financing repairs.
They addressed all my concerns and provided me with solutions on financing repairs.
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by COLEENJGARCIA11
Verified Customer
Verified Customer
Other Employees Tagged:
Ramon Mendoza
Jun 01, 2026 -
Reliable Nissan responded
Thank you for your great review! We're so glad to hear that your experience was quick, easy, straightforward, and helpful. It’s wonderful that our team was able to address all your concerns and provide solutions that worked for your repair financing needs.
We truly appreciate your trust in Reliable Nissan and look forward to assisting you again whenever you need us. Thank you for choosing us!
– The Reliable Nissan Team 🚗😊
There were 3 folks sitting at the desk literally just
chatting obvious to me. Ramon being on the phone, I was waiting for him. The one guy noticed me after a couple minutes and finally asked if I was wai
chatting obvious to me. Ramon being on the phone, I was waiting for him. The one guy noticed me after a couple minutes and finally asked if I was waiting for Ramon, to which I said yes. The employee who was right in front of me realized he was blocking a customer and stepped out quickly. Not a huge deal but kind of rude. I would have given Ramon a higher score, but I actually had to sort him this time mid way through and at the end. He had told me like an hour, hour and a half and it was just over that when I sought him out and saw my car was parked in the Service area done. He was on the phone talking to another customer, but it left me wondering what the other guys that were with him were doing. It seemed like Ramon was the only one working, which is why I was left waiting. Just saying. Oh also the waiting area. It might be a good idea to add a sign or something as I saw people sitting there, but didnt want to interrupt. It would help make it a little clearer.
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by CHELLIE.WALLACE
Verified Customer
Verified Customer
Other Employees Tagged:
Ramon Mendoza
May 29, 2026 -
Reliable Nissan responded
We greatly appreciate your feedback and are pleased to hear that Ramon was able to assist you. We understand your frustration with the initial wait time and the lack of clear communication about your service completion. Your observations about our team coordination and the waiting area are valuable insights that help us improve our service delivery.
Thank you for taking the time to share your experience and for your suggestion about adding signage to the waiting area. Your feedback regarding service timing and communication is important to us, and we will use it to enhance our customer experience. We truly value your business and appreciate your patience during your visit.
the worker was very good fast and reliable service as
well as good communication on times
well as good communication on times
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by julian
Verified Customer
Verified Customer
Service Price Transparency
May 30, 2026 -
Reliable Nissan responded
Thank you for your kind review! We’re glad to hear you received fast and reliable service along with great communication throughout your visit. Our team works hard to provide an efficient and positive experience for every customer. We truly appreciate your feedback and look forward to serving you again in the future!
Good Staff, Staff Greeted Me upon arrival.
Was notified when service was done. Awesome Staff.
Was notified when service was done. Awesome Staff.
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by lchavez1966
Verified Customer
Verified Customer
Other Employees Tagged:
Ramon Mendoza
May 28, 2026 -
Reliable Nissan responded
We are pleased to hear about your positive experience with our team. It's wonderful to know that our staff made such a great impression by greeting you promptly upon arrival and keeping you informed throughout your service visit.
Your feedback about our awesome staff truly means a lot to us at Reliable Nissan. We strive to provide exceptional customer service, and it's gratifying to see that our efforts are making a difference in our customers' experiences. Thank you for taking the time to share your thoughts with us.
May 30, 2026 -
Reliable Nissan responded
Thank you for the wonderful review! We’re so glad to hear our team made you feel welcome from the moment you arrived and kept you updated throughout your visit. Providing excellent communication and customer service is very important to us. We truly appreciate your kind words and look forward to seeing you again at Reliable Nissan
Disorganized, poor scheduling with confused timing and
two many messages. I was texted while I was there, replied with a question and it wasn't answered. I wasn't told ahead of my appt of a recall and wou
two many messages. I was texted while I was there, replied with a question and it wasn't answered. I wasn't told ahead of my appt of a recall and would have liked to get it done as the same time as my appt., there were so many people popping over to chat up the receptionist it was a very noisy waiting room. I am very satisfied with my car, but still quite bitter at the financing agent who told me that the warranties were no good and I really needed the extended warranty. It makes me think less of the dealership that they don't promote how good the cars are.
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by PCATANACH
Verified Customer
Verified Customer
Other Employees Tagged:
Ramon Mendoza
May 28, 2026 -
Reliable Nissan responded
We are disappointed to hear about your recent experience and the feedback shared regarding communication, scheduling, and your financing experience. We strive to provide clear, organized service visits and transparent information so customers can make informed decisions without confusion or pressure. We value all feedback as it helps us review internal processes and improve consistency across both our service and sales departments. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com.
Ramon was very kind courtesy and friendly.
Answered all my questions. Got my cars recall taken care of.
Answered all my questions. Got my cars recall taken care of.
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by vrmartinez611809
Verified Customer
Verified Customer
Service Price Transparency
May 21, 2026 -
Reliable Nissan responded
We are ecstatic to hear about your wonderful experience with our team. It's fantastic to know that you received such courteous and friendly service, and that all of your questions were thoroughly answered. We're especially pleased that we could efficiently handle your vehicle's recall and get everything taken care of for you. Your positive feedback about the kindness and helpfulness you experienced truly brightens our day. Thank you for choosing Reliable Nissan and for taking the time to share your experience with us.
RAMON and his experience and his promt fix the problem
was very promt and carring thank you Ramon #1
was very promt and carring thank you Ramon #1
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by MARK.MARTINEZ0245
Verified Customer
Verified Customer
Service Price Transparency
May 21, 2026 -
Reliable Nissan responded
Thank you for sharing your wonderful experience with us. We are delighted to hear that Ramon provided such exceptional service and was able to address your needs so efficiently. His expertise and caring approach clearly made a positive impact on your visit. We truly appreciate you taking the time to recognize his outstanding work, and we will be sure to share your kind words with him. Your feedback means a great deal to our team at Reliable Nissan.
Great The experience is what I expected and they were
communicative throughout the process. Great
communicative throughout the process. Great
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by ACCEBERBLACK
Verified Customer
Verified Customer
Other Employees Tagged:
Ramon Mendoza
May 16, 2026 -
Reliable Nissan responded
Thank you for the great review! We’re glad to hear your experience met your expectations and that our team kept you informed throughout the process. We truly appreciate your feedback and look forward to assisting you again in the future!
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