Rachel Hoehman
Rachel Hoehman at Mercedes-Benz of Princeton
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Rachel Hoehman

Service Supervisor

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrence, NJ 08648

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4.7
13 Reviews

20 years of customer service, one of thirteen kids, 2 beautiful dogs Whiskey and Dutchess. Family is everything to me.

Dealership Experience

1 yr, 6 mos

Industry Experience

1 yr, 6 mos

Specialties & Trainings

20 years of customer service

4.7

13 Reviews

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13 Reviews of Rachel Hoehman

December 21, 2024

Dealership Rating
Employee Rating

Great service experience. Great service experience Great service experience Great service experience Great service experience More

by aak732
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 13, 2024

Dealership Rating
Employee Rating

Excellent service. Friendly and well informed staff. Defiantly will be sure to recommend to friends and family More

by KP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2024

Mercedes-Benz of Princeton responded

Happy customers make us happy! Thank you so much for sharing this wonderful feedback about our team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 26, 2024

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Employee Rating

They help me with what I need and there was very nice and polite very much More

by Ora shamam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 28, 2024

Mercedes-Benz of Princeton responded

Thank you for the lovely review! We are thrilled to hear that you had a successful service experience working with the Mercedes-Benz of Princeton team. Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 26, 2024

Dealership Rating
Employee Rating

I have been a service(mainly) and car-buyer customer since 1977, initially with our 1973 220D. Service department ... top to bottom and especially primary customer-contact personnel ... have been cons More

by raleshirew1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Brian McCoy, Andrew Horne, Maria Agabiti , Syris Austin

May 29, 2024

Mercedes-Benz of Princeton responded

Thank you so much for your incredible service review! We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 11, 2024

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Employee Rating

Tremendous customer service is being executed at Mercedes Benz of Princeton. From the front desk representatives (like Rachel Hoehman) to my service advisor, Victor Rivera; the service provided by these indi More

by larry.frascella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victor Rivera, Maria Agabiti

Mar 11, 2024

larry.frascella responded

Tremendous customer service is being executed at Mercedes Benz of Princeton. From the front desk representatives (like Rachel Hoehman) to my service advisor, Victor Rivera; the service provided by these individuals could easily be a template- for how service should be done~ worldwide! Top-notch staff! Victor's professionalism has been the determining factor in my family leasing all of our future vehicles from Princeton Mercedes!

March 11, 2024

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This is an excellent dealership. I would highly recommend for both sales and service. The employees were knowledgeable, competent and courteous. More

by Ivan_b_bop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victor Rivera , Syris Austin

Mar 12, 2024

Mercedes-Benz of Princeton responded

We appreciate, and are grateful for your continued loyalty!!~ Thank you so much for sharing! We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 10, 2024

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Employee Rating

Fast and unprecedented service from all employees at Mercedes Benz of Princeton from greeter to service techs to washers and service manager! A++++ service! Thank you for keeping my CLA in top shape! More

by Platham4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2024

Mercedes-Benz of Princeton responded

Thank you for your fantastic service feedback! Thanks again for the 5 Star recommendation, and have an amazing & safe weekend!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 29, 2023

Dealership Rating
Employee Rating

Nick made an excellent help and response to my car needs. Very courteous, pleasant and very informative regarding my car needs! More

by Jovita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 30, 2023

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review for our service team!! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 08, 2023

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Employee Rating

Nick and the staff were super helpful. . took extra time and care .. Best experience.. thanks nick More

by montychawla7
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Aberin

Nov 13, 2023

Mercedes-Benz of Princeton responded

Happy customers make us happy! Thank you so much for sharing this wonderful feedback about our team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 25, 2023

Dealership Rating
Employee Rating

No responsibly no service just saying back order Don’t do this job if can’t doing it More

by STR PAINTING LLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 25, 2023

STR PAINTING LLC responded

Don’t go to mercedes service they don’t care you workin they don’t care you need car they don’t care

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