Pedro Serrano
Pedro Serrano at Norm Reeves Honda Superstore Cerritos

Pedro Serrano

Sales Consultant

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

5.0
27 Reviews
5.0

27 Reviews

Write a Review

27 Reviews of Pedro Serrano

November 24, 2024

Dealership Rating
Employee Rating

Helpful helpful yep yep yep yep yep yep yep yep yep yep yep yep yep More

by looking4lab2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 25, 2024

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda, and we can tell you're very excited to drive it! We wish you happy travels, and please let us know what else we can do for you. Thank you!

October 19, 2024

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Employee Rating

Dealer should of had more crv touring hybrids on the lot Only had one Weak for the largest dealer in the United States More

by Dvenablee320
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Albert Rosales

Oct 21, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your feedback with us. We strive to provide one of the largest inventory selections, unfortunately they change daily throughout the day. We value your business and your time, and we want to thank you for taking the time to provide feedback. If there is anything else we can assist you with, please contact us. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

October 14, 2024

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Employee Rating

My experience was great. I needed to trade in my lease and I left with a new Honda civic sport. More

by nomikadetz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 15, 2024

Norm Reeves Honda Superstore Cerritos responded

Thanks for the great review! We hope to welcome you back for any of your future car needs.

September 28, 2024

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Employee Rating

Service was fast and easy, and I Staff was very friendly and approachable and handled all my questions More

by aesparza2114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2024

Norm Reeves Honda Superstore Cerritos responded

We’re thrilled to hear you had such a great experience! We’d love to help you again in the future.

September 24, 2024

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Employee Rating

I had not even imagined in my wildest dreams that he would accept my dream. It is truly unbelievable. More

by sandeepbhandi27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 24, 2024

Norm Reeves Honda Superstore Cerritos responded

We're thrilled you had such a great experience! Our team is here to help whenever you need us.

September 17, 2024

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Employee Rating

Great service ! Helped me get out of a tough situation with my vehicle glad I came to Cerritos Honda ! More

by Eduardo Rebollar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Albert Rosales

Sep 17, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for the 5-star rating! It was a pleasure working with you, and we’re always here if you need us again.

September 14, 2024

Dealership Rating
Employee Rating

Dealership was very helpful through the whole process. They all worked with what I wanted. More

by jaylenneh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 16, 2024

Norm Reeves Honda Superstore Cerritos responded

We appreciate your feedback! If you need anything in the future, feel free to drop by or give us a call.

September 04, 2024

Dealership Rating
Employee Rating

Pedro was extremely helpful in our search for the perfect car for our needs. He was knowledgeable, patient, and supportive. He answered all our questions and enthusiastically demonstrated anything about th More

by AMPM1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mazen Abdeh

Sep 04, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your 5-star rating! We're thrilled you had a great experience. Don't hesitate to reach out if you need anything in the future!

July 31, 2024

Dealership Rating
Employee Rating

The Cerritos Honda Superstore was very patient, knowledgeable, and helpful. My first time buying a car was made incredibly simple by it. Pedro Serrano was incredibly helpful and cordial during the More

by Arletlorenzo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Choi

Aug 01, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to leave this review! We're happy to hear Pedro made sure you got what you needed. If there is anything else you need, let us know!

July 31, 2024

Dealership Rating
Employee Rating

I love this dealership. Everyone was so helpful. They explained and broke down everything I didn’t understand. Great customer service. They made me feel important and got m More

by ruiz.jacobs11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for the kinds words! We're glad to know that our team made sure you got what you needed during your visit. We hope to work with you again soon!

1

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