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Paul Bateman

Overview Reviews (78) Inventory (616)

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Paul Bateman

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Paul Bateman

Finance Director

Reliable Nissan

9951 Coors Boulevard Northwest
Albuquerque, NM 87114

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4.4

78 Reviews

Overview Reviews (78) Inventory (616)

4.4

78 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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78 Reviews of Paul Bateman

December 22, 2024

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Employee Rating

The staff are very knowledgeable and present themselves with constructive feedback and are professional. Would recommend Nissan to family and friends. with constructive feedback and are professional. Would recommend Nissan to family and friends. More

by MARTINEZMARY12

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Craig Stewart, Laura Myers

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December 10, 2024

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Employee Rating

Fixed my problem and called me when it was ready. The battery was under warranty . The battery was under warranty . More

by DEARPEA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cesar Chavez, Jessica Esparza, Ramon Mendoza

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Dec 11, 2024 -

Reliable Nissan responded

We’re thrilled to hear you had a great experience! Our team is always here to help, and it’s fantastic that your battery issue was resolved under warranty. Thank you for sharing your positive feedback!

December 09, 2024

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Employee Rating

I have worked with the same excellant service writer over four years .. very good job four years .. very good job More

by JBMSTR

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kasadi Deskin, Laura Myers, Gabriel Moya, Ramon Mendoza

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Dec 10, 2024 -

Reliable Nissan responded

Thanks! We’re thrilled to hear that you’ve had a great experience with our service writer over the years. Your continued support means a lot to us, and we look forward to serving you for many more!

December 02, 2024

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Employee Rating

Abdul and Mr. Portillo were fantastic! Mr. Portillo went out of his way to get my insurance taken care of (I bought my vehicle on Black Friday so my insurance comp Portillo were fantastic! Mr. Portillo went out of his way to get my insurance taken care of (I bought my vehicle on Black Friday so my insurance company was off for the holiday). And how could I say no to Abdul with that wonderful smile! This was the best customer service I've ever been given in all the years my husband and I bought a new vehicle. Thank you! More

by DEBORAHDRAVER

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Abdul Kebe

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Dec 04, 2024 -

Reliable Nissan responded

Thank you, Deborah! We're thrilled to hear about your fantastic experience with Abdul and Mr. Portillo. Our team strives to provide exceptional service, and it's wonderful to know they made your vehicle purchase so memorable. We appreciate your kind words and look forward to serving you again!

December 02, 2024

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I’m happy with my purchase. Wish interest rates were lower. Everyone was very pleasant and knowledgeable. Wish interest rates were lower. Everyone was very pleasant and knowledgeable. More

by HARBOR1953

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Adrian Reynolds , Carlos Portillo 5 stars

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Dec 05, 2024 -

Reliable Nissan responded

Thanks for your feedback! We're glad to hear you're happy with your purchase and appreciate your kind words about our team. We understand your concerns about interest rates and hope to continue providing you with great experiences in the future.

November 30, 2024

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Reliable Nissan is just that. . they are efficient, knowledgeable, helpful, and most of all, not pushy. . they are efficient, knowledgeable, helpful, and most of all, not pushy. More

by heidi.hasbrook

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Abdul Kebe, Sophia Salazar

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Dec 02, 2024 -

Reliable Nissan responded

Heidi, thank you for the fantastic feedback! We're thrilled to hear you had a positive experience with our team. Providing knowledgeable and helpful service without pressure is our goal. We appreciate your support!

November 15, 2024

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Employee Rating

The best service personnel in the business, friendly and professional. My vehicle was perfectly serviced. professional. My vehicle was perfectly serviced. More

by Tomj505

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Abdul Kebe, Dominic Salazar, Steve Vigil

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Nov 18, 2024 -

Reliable Nissan responded

Thanks for the fantastic feedback, Tom! We're thrilled to hear you had such a great experience with our team. Providing friendly and professional service is our top priority. We look forward to assisting you again in the future!

November 12, 2024

Dealership Rating

Employee Rating

Sammy got me an unbeatable deal and I got approved in minutes! I recommend Reliable Nissan to everyone who needs a car! minutes! I recommend Reliable Nissan to everyone who needs a car! More

by CBAROJA

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kasadi Deskin, Dominic Salazar, Laura Myers, Sammy Saavedra, Sophia Salazar, Adrian Reynolds, Braden Thurston, Cesar Chavez, Reece Robinson

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Nov 13, 2024 -

Reliable Nissan responded

We're thrilled to hear that Sammy provided you with such great service! Your recommendation means a lot to us. Enjoy your new ride, and thanks for choosing Reliable Nissan!

October 30, 2024

Dealership Rating

Employee Rating

Great experience and customer service while buying my new Frontier. Abdul was very patient and kind and helped me get into the car I wanted. 10/10 recommend anyone to buy a car from him. Frontier. Abdul was very patient and kind and helped me get into the car I wanted. 10/10 recommend anyone to buy a car from him. More

by michaelroybal77

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Abdul Kebe, Sophia Salazar

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Oct 31, 2024 -

Reliable Nissan responded

Thanks for the fantastic review, Michael! We're thrilled to hear about your great experience with Abdul. Our team is dedicated to providing top-notch service, and it’s wonderful to know you felt supported throughout your purchase. Enjoy your new Frontier, and we appreciate your recommendation!

October 27, 2024

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Employee Rating

Service takes too long there are very unorganized not knowing what's included with a purchase of a vehicle and what to charge a client knowing what's included with a purchase of a vehicle and what to charge a client More

by Sad

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Abdul Kebe, Dominic Salazar, Steve Vigil, Phu Nguyen, Cesar Chavez, Ramon Mendoza, Nick Anaya, Manny Garcia

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Oct 28, 2024 -

Reliable Nissan responded

We strive to make each service experience efficient and straightforward, so it's concerning to hear about the delays and confusion around service inclusions. We’d like the opportunity to address your concerns in more detail and make things right. Please feel free to reach out to our Service Director, Steve Vigil, at Svirgil@vtaig.com, so we can work to resolve this for you.

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