Patrick Bianchi
Patrick Bianchi at Plaza Cadillac
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Patrick Bianchi

Service Director

Plaza Cadillac

8893 US-441
Leesburg, FL 34788

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4.8
66 Reviews
4.8

66 Reviews

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66 Reviews of Patrick Bianchi

October 21, 2024

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Employee Rating

They fixed the problem but when I got the car back all my tail light is and head lights went out More

by shannon52480
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 22, 2024

Plaza Cadillac responded

This Email does not bring up anything in our system. Please send us the Vehicle information so I can look into this. Thank you Patrick

January 14, 2023

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Employee Rating

The service is beyond excellent call very friendly, very informative always a pleasure to visit More

by jimmy121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 18, 2022

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A great dealership people are wonderful and a very clean place been going there for years thank you More

by MAREP1581
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 22, 2022

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Fantastic Dealer very well organized everybody was very prompt and professional another job well done Thank you More

by Mikemcquade13
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Allen, Rob Giovanetti , DAVID STONE

November 20, 2022

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Employee Rating

I can’t stress this enough how much I love and appreciate the customer service. I enjoy being able to have my car serviced when I need it done. When there’s no appointments available, I’m called when someone More

by TOMIKAHUMPHRIES
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mark Allen, Jesse knapp

November 17, 2022

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Patrick and Steve are amazing. Great dealership great staff. Always so helpful and knowledgeable. Couldn’t ask for better service department More

by SQUEEKS012@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve

July 27, 2022

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The service manager Steven was very helpful, going above and beyond to help out on an unfortunate situation. Thanks Steven More

by alford1007
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

July 23, 2022

Dealership Rating
Employee Rating

Wet hard to get thru front desk to Service Manager. Cadillac Dealership looks like it needs torn down! Other dealerships nearby nice and Carrie’s cheap cars! I have had my Escalades in many States and More

by lovediamonds50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Service

Jul 25, 2022

Plaza Cadillac responded

We all have to deal with the hand we are given. The building is an older one, but we keep it clean and manager. We have coffee, water, and donuts. The CNA and Fox new was locked out of the waiting room because we had customers fighting about many political things and we thought it best before someone gets hurt. We can always use more technician. As for CTA loaners cars. The loaner fleet were made up of new cars, The microchip problem has caused our new car loaners to go away mainly because we have no inventory of new cars. However, on a case-by-case bases we have used cars that our sales Manager lets us use. However, these cars can't be held or scheduled like the CTA program cars because they are for sale and could be sold at any times. Like I said we deal with the hand we are delt and take care of our customers the best we can. Thank you for filling out the survey and wish you well on your travels back to the west. SM

July 01, 2022

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Employee Rating

Thank you Harry A. In service for always taking great care of us. Jesse K salesman is awesome so is John Bach. Mark Allen is awesome along with Chris Johnson, Tony Paga More

by shaneshah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Allen, Jesse knapp, Tony Pagano, Chris Johnson , Jonathan Molzof, Johnathon Bach (finance 5stars) Harry A (service dept 5stars)

June 22, 2022

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Employee Rating

Communication with the service manager was awful. My car was there for 9 weeks, did not keep me updated and I know they didn't work on it every day. More

by Flaboywise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Tony Pagano , Harry

Jun 24, 2022

Plaza Cadillac responded

Thank you for you survey , The service adviser was communicating with the person who dropped vehicle off

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