Nicole Bayne
Nicole Bayne at Arlington Heights Ford

Nicole Bayne

Service Customer Care Coordinator

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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5.0
30 Reviews
5.0

30 Reviews

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30 Reviews of Nicole Bayne

February 23, 2026

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Employee Rating

I recently brought my vehicle in for service, and the entire experience was fantastic from start to finish. Mike was professional, thorough, and took the time to clearly explain what needed to be done. H More

by GT
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Mike Waddle

Feb 24, 2026

Arlington Heights Ford responded

We appreciate your detailed feedback about your service experience at Arlington Heights Ford. Our team is committed to clear communication and quality work. Thank you for recommending us.

February 21, 2026

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Dealership is amazing. The service is always false and courteous. Everything Oliver said is exactly how it happened. From the wait time to the work that was done, and the e More

by Bob
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: OLIWER DOBRYDNIO

Feb 22, 2026

Arlington Heights Ford responded

Thank you for your positive comments about Arlington Heights Ford. We're glad our team provided clear and courteous service. We appreciate your feedback.

November 15, 2025

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I only bring my truck here! I have only had great experiences with you, but my service advisor today probably made it my best yet! Thanks! Grant Bode More

by grantbode1
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Nov 16, 2025

Arlington Heights Ford responded

We appreciate your loyalty to Arlington Heights Ford and are glad your service advisor made the experience stand out. Thank you for sharing your feedback.

November 06, 2025

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The people I dealt with were all friendly, knowledgeable and helpful. The two men who picked up and brought back my car were great! More

by What for?
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lou Alfano

Nov 07, 2025

Arlington Heights Ford responded

Thank you for sharing your experience with Arlington Heights Ford. We're glad our team could assist you effectively. Your feedback is appreciated.

October 15, 2025

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Employee Rating

I would recommend this dealership to anyone. We purchased a vehicle through Elliott -who took extra good care of us- we had a small issue with the vehicle and he was prompt in getting us a rent More

by jnmoconnor5
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 16, 2025

Arlington Heights Ford responded

Thank you for sharing your experience with Arlington Heights Ford. We're pleased our team was able to provide valuable support during your vehicle purchase and service.

September 24, 2025

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The entire life of my 2020 Edge has had its service at AHF because of the impeccable customer care More

by P_PISTONE
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mike Waddle

Sep 24, 2025

Arlington Heights Ford responded

Thank you for trusting Arlington Heights Ford with your 2020 Edge's service. We're glad to hear about your positive experiences with our team.

July 31, 2025

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Absolutely the best experience, Seamless. The pick up & delivery guys are great. Lou was very helpful. More

by bejay01
Service Price Transparency
Service Time
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Recommend Dealer
Yes
Jul 31, 2025

Arlington Heights Ford responded

Thank you for your feedback. We're glad to hear that everything from pick up to delivery went well and that our team was helpful. Your review means a lot to us at Arlington Heights Ford.

Aug 02, 2025

Arlington Heights Ford responded

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April 22, 2025

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Employee Rating

I had a great experience working with Lonnie. He was very professional and responsive. I will buy my next Ford from Lonnie. More

by Johnbeckstedtjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lonnie Catanese, Teddy Dziedzic

March 26, 2025

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Polite over the telephone and in person, took care of everything that needed to be done on my vehicle and delivered my Van to my address, a job well done Trevor Metling, Thank you. More

by rbarnes8493
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

February 20, 2025

Dealership Rating
Employee Rating

Besides being impressed overall with the dealership thus far, I especially appreciated that John Burzawa went above and beyond expectation naturally, to accommodate me and service my vehicle excellently. T More

by smith_davej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Lou Alfano, Maddison Fish, John Burzawa , Beartiz Alonzo-arroyo, Joe Baez, Adreana Munoz

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