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Nick Rose
Nick Rose at Jim Ellis Buick GMC Mall of GA
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Nick Rose

Service Manager

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.5
62 Reviews
4.5

62 Reviews

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62 Reviews of Nick Rose

March 14, 2025

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Employee Rating

They problem was not resolved. The sensor is still not working. Unfortunately, my experience at this particular locations is full of long waiting time, and bad customer care. More

by BRANDON@BIGCHROME.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: James Stecker, Kim South, Anna Rogers, Christie Ledbetter, Rina Centeno, Melissa Toole, Brandon Cannon, Charles Prayor, Tom Floystrop

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March 14, 2025

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Employee Rating

Fantastic dealership was a pleasure service was great people very friendly and knowledgeable will continue to have my truck serviced here More

by dre3630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes, Kim South, Anna Rogers, Christie Ledbetter, Rina Centeno, Melissa Toole, Brandon Cannon, Charles Prayor, Tom Floystrop

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Mar 18, 2025

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

February 25, 2025

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Employee Rating

James went above and beyond to ensure the repairs were complete on my car. He kept me I formed every step of the way. His attention to detail was much appreciated More

by Jessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sami Karaki, James Stecker

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Feb 27, 2025

Jim Ellis Buick GMC Mall of GA responded

Hi, thank you for your kind review! We are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall of Georgia!

February 09, 2025

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Employee Rating

They listened to me and fixed the problem. Very professional and helpful. I recommend them More

by BILLKNIEPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 13, 2025

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

January 31, 2025

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Employee Rating

Service ManagerNick it top notch. He gets right back to us and is very accommodating! More

by METRODOMEFOOTBALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes

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Feb 08, 2025

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

January 27, 2025

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Employee Rating

The Jim Ellis experience was phenomenal. After several months of working through them for a GM warranty issue that Tom and Nick in service just couldn’t resolve- GM parts supply problem- I h More

by NKAZSMER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Ebel, Joe Marengo , Tom Floystrap (service) and Christopher Reyes (sales)

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Jan 31, 2025

Jim Ellis Buick GMC Mall of GA responded

Wow, it's experiences like yours that really keep us motivated! Thank you again for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again.

January 18, 2025

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Employee Rating

They listened to me regarding my vehicle issues and repaired it in a professional manner. I have always had good service from this dealer More

by BILLKNIEPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 20, 2025

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 19, 2024

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Employee Rating

Professional people that are friendly and do a great service job! Highly recommend to anyone looking for car work. More

by avermil6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 22, 2024

Jim Ellis Buick GMC Mall of GA responded

We are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

December 04, 2024

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Employee Rating

On Monday, December 2, 2024, I went in with a flat tire and received prompt, professional service. More

by mnourie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin

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Dec 06, 2024

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!

December 02, 2024

Dealership Rating
Employee Rating

Visit was efficient and professional. Dropped us off at Mall of GA while doing the repair. Picked us up when they were finished. More

by BUTCH623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Gay, James Stecker

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Dec 05, 2024

Jim Ellis Buick GMC Mall of GA responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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