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Nick Rose
Nick Rose at Jim Ellis Buick GMC Mall of GA
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Nick Rose

Service Manager

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.5
56 Reviews
4.5

56 Reviews

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56 Reviews of Nick Rose

January 18, 2025

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Employee Rating

They listened to me regarding my vehicle issues and repaired it in a professional manner. I have always had good service from this dealer More

by BILLKNIEPER
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Recommend Dealer
Yes
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Jan 20, 2025

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 19, 2024

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Professional people that are friendly and do a great service job! Highly recommend to anyone looking for car work. More

by avermil6
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Workmanship
Service Time
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Recommend Dealer
Yes
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Dec 22, 2024

Jim Ellis Buick GMC Mall of GA responded

We are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

December 04, 2024

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On Monday, December 2, 2024, I went in with a flat tire and received prompt, professional service. More

by mnourie
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kevin

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Dec 06, 2024

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!

December 02, 2024

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Visit was efficient and professional. Dropped us off at Mall of GA while doing the repair. Picked us up when they were finished. More

by BUTCH623
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Gay, James Stecker

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Dec 05, 2024

Jim Ellis Buick GMC Mall of GA responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 23, 2024

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Friendly service, very knowledgeable and attentative. Will ask for her again on my next visit More

by JEFFAMORRISON
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Melissa Toole

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Nov 27, 2024

Jim Ellis Buick GMC Mall of GA responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 15, 2024

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Employee Rating

Literally everything you need from a service department. Easy, fast, friendly. I love them here. More

by MARGARITA.S.VALDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Gay, James Stecker, Kim South, Anna Rogers, Christie Ledbetter, Rina Centeno, Melissa Toole, Charles Prayor, Tom Floystrop

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Nov 19, 2024

Jim Ellis Buick GMC Mall of GA responded

Thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

November 02, 2024

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Employee Rating

The worst customer service experience I have ever had with a service department. I brought my vehicle in for an airbag recall, they damaged my dashboard, charged me to replace the damaged portion, damage More

by Zspahr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Charles Prayor

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Dec 01, 2024

Jim Ellis Buick GMC Mall of GA responded

Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Jim Ellis Buick GMC Mall of Georgia (770) 872-0884

November 01, 2024

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Not the best recent experience …might be going to another location for services and future car purchasing. More

by Guilbeauty97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ron Gay, James Stecker, Kim South, Anna Rogers, Christie Ledbetter, Rina Centeno, Melissa Toole, Charles Prayor, Tom Floystrop

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Nov 15, 2024

Jim Ellis Buick GMC Mall of GA responded

We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (770) 872-0884 so we can work towards a solution. Thank you and have a great day.

October 30, 2024

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Employee Rating

I have a 2016 Denali XL. This company and their service personnel have been great to work with and gone above and beyond the call of duty to keep my car going strong for the More

by HKITCHENS
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Cannon

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Nov 02, 2024

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

October 29, 2024

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Employee Rating

It was a slow start. finally fixed. Thank you to nick to help and to hear me. The service rep to help me getting my uger set up.thankyou Jim Ellis More

by Mslori
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 02, 2024

Jim Ellis Buick GMC Mall of GA responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!

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