Nick Anaya
Nick Anaya at Reliable Nissan
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Nick Anaya

Service Advisor

Reliable Nissan

9951 Coors Boulevard Northwest
Albuquerque, NM 87114

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3.9
47 Reviews
3.9

47 Reviews

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47 Reviews of Nick Anaya

December 02, 2024

Dealership Rating
Employee Rating

The service manager , NICK ,was Polite & responsive to our needs . He made sure that our 2011 maxima was repaired promptly And got us back on the road ! More

by TOMANTCLIFF58
Service Price Transparency
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Recommend Dealer
Yes

December 01, 2024

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Best customer service would recommend coming back outstanding performance.. I’ve had Nissan over 7 years. More

by Pochoa2511
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Recommend Dealer
Yes
Dec 02, 2024

Reliable Nissan responded

Thank you for your fantastic review! We’re thrilled to hear you’ve had such a positive experience with our customer service and performance. Your loyalty over the years means a lot to us. We look forward to welcoming you back soon!

November 30, 2024

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Service was great, everything is in working order thanks to mich for the great service! More

by CHRIS11ALB
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Recommend Dealer
Yes
Dec 02, 2024

Reliable Nissan responded

Thanks, Chris! We're thrilled to hear you had a great experience. Mich is indeed a rock star! Your feedback motivates us to keep delivering top-notch service. Looking forward to seeing you again!

November 30, 2024

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Made an appt for repair, got there. .. no parts available. Rescheduled. Took about 20 -15 minutes to install. Looks good. Problem labor was $69. There should be adjustable rates by the More

by FVWEBER05
Service Price Transparency
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Recommend Dealer
Yes
Dec 02, 2024

Reliable Nissan responded

Thank you for your feedback. We’re glad to hear you found our staff knowledgeable and enjoyable. We appreciate your thoughts on pricing and will take them into consideration as we strive to improve our service. Your experience is important to us, and we hope to serve you better next time.

November 29, 2024

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Reliable Nissan provides excellent service I will always bring my vehicle there Nick is always very helpful More

by gailbranch
Service Price Transparency
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Recommend Dealer
Yes
Dec 02, 2024

Reliable Nissan responded

Thank you, Gail! We’re thrilled to hear you had a great experience with us. Nick is indeed a valuable part of our team, and we appreciate your trust in Reliable Nissan for your vehicle needs. Looking forward to serving you again!

November 28, 2024

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A tire rotation took 2 hours after being told it will take an hour. Went in originally for Ariya recall. They did not have update. Told me if I called i would have known even though online explains why More

by AFSGTART
Service Price Transparency
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Recommend Dealer
No

November 27, 2024

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The Staff at Relabke are always very and courteous. Nick at the desk in Service was Extremely polite and friendly. More

by gailbranch
Service Price Transparency
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Recommend Dealer
Yes
Dec 02, 2024

Reliable Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear that our staff, especially Nick, made such a positive impression. Your kind words motivate us to keep providing great service. We look forward to seeing you again soon!

November 26, 2024

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They were friendly and efficient taking care of my daughter's car! I will consider taking my car there for regular service. More

by cpad96
Service Price Transparency
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Recommend Dealer
Yes
Nov 27, 2024

Reliable Nissan responded

Thanks! We're thrilled to hear you had a great experience with your daughter's car. Our team strives to provide friendly and efficient service, and we look forward to helping you with your car's regular maintenance in the future!

November 26, 2024

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Employee Rating

Very poor communication and took 2 weeks to fix the truck. The service writers were very hard to get ahold of, and to get answers from. More

by ANDREWHOSREALITY
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Recommend Dealer
No

Other Employees Tagged: Manny Garcia , Marissa. 1 star.

Dec 02, 2024

Reliable Nissan responded

Andrew, we understand your frustration with the communication and delays you experienced while your truck was being serviced. Our goal is to provide efficient and clear communication, and it’s clear we did not meet those expectations this time. We want to address your concerns and ensure this is resolved. Please reach out to Steve Vigil, our Service Director, at Svirgil@vtaig.com.

November 25, 2024

Dealership Rating
Employee Rating

Took my car in to get serviced and they had my car out way quick. Great experience! More

by Aperea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 26, 2024

Reliable Nissan responded

Thanks for the fantastic review! We're thrilled to hear you had a great experience with our quick service. Your satisfaction is our priority, and we look forward to seeing you again!

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