Nelson Paulino
Nelson Paulino at Lexus of North Miami
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Nelson Paulino

Product Specialist

Lexus of North Miami

14100 Biscayne Blvd
North Miami, FL 33181

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12 Reviews
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12 Reviews

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12 Reviews of Nelson Paulino

November 01, 2024

Dealership Rating
Employee Rating

Our family have been coming to Lexus of North Maimi since 2009 since we all drive Lexus Vehicles. We can easily go to Pembroke Pines, but we come there because we love the service that was provided by Lexus More

by Jenny20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ed Rubenfeld

Nov 02, 2024

Lexus of North Miami responded

I'm truly sorry to hear about your recent experience with our service team. It's disappointing that we didn't meet the high standards you've come to expect from us over the years, and I apologize for any inconvenience caused by this situation. We value your loyalty and would like to address these concerns directly; please feel free to reach out at your convenience so we can make things right. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

October 30, 2024

Dealership Rating
Employee Rating

Lexus of North Miami has always given the best service since being a client over 8-years. They always make sure my car is well taken care of. More

by tabai865
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2024

Lexus of North Miami responded

Thank you for being a loyal client of Lexus of North Miami for over 8 years! We're delighted to know that our team consistently provides the best service and takes great care of your car. We look forward to continuing this relationship with you!

September 25, 2024

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Employee Rating

The best dealership in north Miami recommend for all to see and buy from it More

by Brandon Almonte
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Suarez, Jose Almonte

Sep 25, 2024

Lexus of North Miami responded

We appreciate your business and your review! Thanks from the Lexus of North Miami Team, Brandon!

September 19, 2024

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Employee Rating

The Sales team is great! Thank you Nelson Paulino. Excellent service and attention to my financial needs. More

by dmora26.dm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfred Utset, Alex Suarez

Sep 20, 2024

Lexus of North Miami responded

Thank you for recognizing Nelson and our sales team at Lexus of North Miami! We're glad to hear that the service met your financial needs. Enjoy your new ride!

August 14, 2022

Dealership Rating
Employee Rating

Best experience ever. I highly recommend Lexus of North Miami and Nelson Paulino for all you needs, vehicle related... More

by Claribel Mejía
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alfred Utset, Qudus Ijelu

Aug 15, 2022

Lexus of North Miami responded

Claribel, thank you for the great review! We are thrilled to hear that Nelson and the Lexus of North Miami team delivered such a successful purchase experience. Drive safely, and we hope to see you back again down the road!

February 26, 2022

Dealership Rating
Employee Rating

Mr Nelson Paulino is an excelent seller, he is very professional and kind, takes care of every detail. Over my years buying cars I find Mr Paulino to be the best. Lexus of North Miami is very good, nic More

by feomar
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Tarczynski

Feb 28, 2022

Lexus of North Miami responded

Nelson will be elated to hear that you've found him to be the best of all the salesman you've worked with! We feel very fortunate to have someone so dedicated and knowledgeable on our team. The Lexus of North Miami team thanks you for your sincere support and wishes you safe travels until we see you next!

May 23, 2020

Dealership Rating
Employee Rating

I went to visit North Miami Lexus and Maria Morrone helped me she is amazing I had gone 2 times before to Lexus Pembroke Pines and they said they could not help me well Maria made things happen she mad More

by tata25mp
Recommend Dealer
Yes

Other Employees Tagged: Maria Morrone

May 27, 2020

Lexus of North Miami responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of North Miami! Please don't hesitate to reach out if there's anything additional we can do for you.

May 27, 2020

tata25mp responded

Thank you I sure will love my car you guys are the best great customer service definitely will refer you guys 🥰🥰

December 23, 2019

Dealership Rating
Employee Rating

All of this dealer can’t be better!! All the staff are really proactive and try to help and do everything in order to improve the service More

by alvaroremora
Recommend Dealer
Yes
Dec 26, 2019

Lexus of North Miami responded

We're glad you had such a wonderful experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 09, 2019

Dealership Rating
Employee Rating

Had a fantastic experience leasing my new Lexus Nx 300 from Nelson. He is great to work with. Highly recommend working with him, makes car buying a pleasure. More

by Paola
Recommend Dealer
Yes
Oct 11, 2019

Lexus of North Miami responded

Hi Paola, we are very happy to have provided you with such a positive experience! If there's anything further we can do for you, we are happy to help!

October 07, 2019

Dealership Rating

Just purchased my wife vehicle from Him. He listened to what I was looking for and helped me choose the right car for me, a beautifull Lexus Nx 300. I would recommend him and the dealer to people I know. More

by Eduardo Rumbos
Recommend Dealer
Yes

Other Employees Tagged: Mabel Morejon

Oct 09, 2019

Lexus of North Miami responded

Eduardo, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus of North Miami. We can't wait to see you again, have a great day. Take care!

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