Nelson Paulino | Page 3

Good understandable for everybody service and comfortable waiting zones. Good complimentary coffee, making experience even better. waiting zones. Good complimentary coffee, making experience even better. More

by ANYAECHINA Verified Customer Verified Customer

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I have been buying my Lexus cars at this dealership since May 2004. My salesman had been Val for my first four cars until he retired. When I was ready to buy my 2025 NX 225, I contacted Val who recommended N May 2004. My salesman had been Val for my first four cars until he retired. When I was ready to buy my 2025 NX 225, I contacted Val who recommended Nelson. Needless to say, with Nelson, I had another great experience! More

by HEPESOLA325 Verified Customer Verified Customer

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Todo muy bien organizado buena atención al cliente donde hay varias opciones para poder salir satisfecho. hay varias opciones para poder salir satisfecho. More

by donpupo50 Verified Customer Verified Customer

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The service was very quick and successful. Mr Cherry was very helpful to me. He made sure that they were finished with my car on time Mr Cherry was very helpful to me. He made sure that they were finished with my car on time More

by DORISMOM28 Verified Customer Verified Customer

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Excellent service with loyalty costumer. Had to fight to get a good deal, but ended up leaving with the vehicle I wanted. Had to fight to get a good deal, but ended up leaving with the vehicle I wanted. More

by debo0301 Verified Customer Verified Customer

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This is my 4th time getting a Lexus at North Miami. Paulino and Jose Almonte give me the VIP SERVICE every time. Excellent service! Paulino and Jose Almonte give me the VIP SERVICE every time. Excellent service! More

by Damarys Rodriguez Verified Customer Verified Customer

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Our family have been coming to Lexus of North Maimi since 2009 since we all drive Lexus Vehicles. We can easily go to Pembroke Pines, but we come there because we love the service that was provided by Lexus 2009 since we all drive Lexus Vehicles. We can easily go to Pembroke Pines, but we come there because we love the service that was provided by Lexus of North Miami. Unfortunately, this will be my first complaint regarding Bobby Rahmani in Service and another service agent in #5. I realize when employees get sick, there is chaos in any department. So, the only way to deal with a situation is by keeping respect, explaining the situation to the customers rather than pushing them out of their office and telling us "You're in the wrong side, go to #5, said Bobby abruptly..". When my husband sensed that he was being rude to me, my husband took his business card to make a complaint, Bobby's response was "go ahead and make your complaint". Very Rude individual and arrogant! Then went over to #5 in the used part of the service area and he also was very agitated. He also told me "I'm very busy, I can't help you, you have to go to #7", but I told him I just came from there, as he continues to tell me "'I'm sorry, I can't help you, I have other appointments, or I will fall behind". Rather than explaining the situation we were pushed around by these 2 individuals. The only way was for us to go to Mr. Rubenfeld to resolve the situation. More

by Jenny20 Verified Customer Verified Customer

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Lexus of North Miami has always given the best service since being a client over 8-years. They always make sure my car is well taken care of. since being a client over 8-years. They always make sure my car is well taken care of. More

by tabai865 Verified Customer Verified Customer

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The best dealership in north Miami recommend for all to see and buy from it see and buy from it More

by Brandon Almonte Verified Customer Verified Customer

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The Sales team is great! Thank you Nelson Paulino. Excellent service and attention to my financial needs. Thank you Nelson Paulino. Excellent service and attention to my financial needs. More

by dmora26.dm Verified Customer Verified Customer

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