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Nathan Spencer
Nathan Spencer | Page 7
Service Advisor
Germain Lexus of Easton
4130 Morse Crossing
Columbus, OH 43219
94 Reviews
94 Reviews
Write a Review94 Reviews of Nathan Spencer
August 18, 2025
My sales/service rep is outstanding! Talked me through what was needed now and future; made the process quick! Loaner car was available and the process was fast. Looking to purchase anot Talked me through what was needed now and future; made the process quick! Loaner car was available and the process was fast. Looking to purchase another Lexus; wouldn’t dream of buying a different brand! More
by JENNEROSS11
Verified Customer
August 17, 2025
Kevin does a great job. Attentive to all our needs. Very professional. Dealership is a great facility Attentive to all our needs. Very professional. Dealership is a great facility More
by GUY_COLE
Other Employees Tagged: Grant Garrison, Joshua Barnes, Kevin Daniels, Donna Mogavero, Jeff Hathcock, Ashley Hornung, Jorden Ford
August 14, 2025
Very pleasant to work with. Very clean environment. Hope their assessment of why car didn’t start is correct— starter fob wearing out—get a new one. Wish they had told me how Very clean environment. Hope their assessment of why car didn’t start is correct— starter fob wearing out—get a new one. Wish they had told me how/where to do that! More
by martialt0110
Other Employees Tagged: Ashley Hornung
August 13, 2025
Fantastic customer service. Work performed on car was done quickly and efficiently. I highly recommend this dealer ship to anyone considering purchasing or getting service don Work performed on car was done quickly and efficiently. I highly recommend this dealer ship to anyone considering purchasing or getting service done to their vehicles. First class second to none. More
by prepet7
Other Employees Tagged: Joshua Barnes, Donna Mogavero, Ashley Hornung
August 09, 2025
One of the service tech couldn’t figure it very common problem in Lexus has. It had was malfunction it took weeks to figure it out. They told me I need to replace all my fuel injectors Parts alone were problem in Lexus has. It had was malfunction it took weeks to figure it out. They told me I need to replace all my fuel injectors Parts alone were 3000 plus another 1200 in labor. Then I had car back then same light came back three days later. Then I took it back they said it was evaporative circulation valve needed to replace. It cost another 236 dollars. I think they ripped me off knowing what was the main cause to light on the dash. So basically they replaced good fuel injectors Parts alone that doesn’t need replacing. Then go in and pay another 236. This is very bad business practice. Next time I’m taking to another local mechanic. It’s not worth spending 4 five grand for a repair that is not needed. They didn’t apologize either. I bought Lexus for a reason. Reliability. More
by Lg & Honda battery factory automation Robotics
August 06, 2025
Did not talk to her… either on drop off or pick up. I understand she was with someone or somewhere when I got there. I don’t know where she was when it was done. I didn’t talk to anyone about the servi I understand she was with someone or somewhere when I got there. I don’t know where she was when it was done. I didn’t talk to anyone about the service .. just here’s the bill. I was a little surprised. Not enough to keep me away. More
by kquilts23
Other Employees Tagged: Ashley Hornung
August 04, 2025
Nathan was right with me. Very professional and personable Going to the Lexus dealership is always a pleasent experience because of the people. Josh the customer person helpe Very professional and personable Going to the Lexus dealership is always a pleasent experience because of the people. Josh the customer person helped us to my car and was funny and helpful 🤩 More
by susankarnold
Other Employees Tagged: Joshua Barnes
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