Everyone there is always willing to help with whatever is
needed. They are all very professional and super organized.. Kevin keeps us up to date throughout the service time without us needing to call.
needed. They are all very professional and super organized.. Kevin keeps us up to date throughout the service time without us needing to call.
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by zandra.mcentie
Verified Customer
Verified Customer
Service Price Transparency
Germain service our vehicle for the 15000 mile checkup.
Service was performed in a timely manor and outstanding quality. Kevin kept us informed of how the services was going every step of the way.
Service was performed in a timely manor and outstanding quality. Kevin kept us informed of how the services was going every step of the way.
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by rbeck855
Verified Customer
Verified Customer
Service Price Transparency
Jun 10, 2026 -
Germain Lexus of Easton responded
Thank you for trusting Germain Lexus of Easton with your vehicle's 15,000-mile service! We're glad Kevin kept you informed throughout the process. Safe travels!
Service was thorough and done well.
The loaner car was fun and smart of them.
The loaner car was fun and smart of them.
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by sgrossman1025
Verified Customer
Verified Customer
Other Employees Tagged:
Kevin Daniels
Jun 09, 2026 -
Germain Lexus of Easton responded
Thank you for leaving Germain Lexus of Easton your positive feedback!
Lexus auto & service are expensive.
But we have good luck with Lexus. Employees stay a long time. That seems positive.
But we have good luck with Lexus. Employees stay a long time. That seems positive.
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by sdouglas7
Verified Customer
Verified Customer
Service Price Transparency
Jun 05, 2026 -
Germain Lexus of Easton responded
We are glad to hear you have been so well taken care of here at Germain Lexus of Easton. We appreciate your repeat business and we hope to see you again down the road.
They sent me a video.
Couldn't hear what they were saying Customer service is amazing. Love the waiting area.
Couldn't hear what they were saying Customer service is amazing. Love the waiting area.
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by tobypaineusa
Verified Customer
Verified Customer
Other Employees Tagged:
Kevin Daniels
Jun 03, 2026 -
Germain Lexus of Easton responded
Thank you for choosing Germain Lexus of Easton and sharing your feedback. We apologize for the video's sound issue, but we're pleased to hear that our customer service and waiting area were highlights for your visit. We look forward to seeing you next time!
I’ve been part of the Lexus family for over 30 years, and
my experience with Lexus of Columbus Easton has always been exceptional. Every visit is met with professionalism, outstanding customer service, and a
my experience with Lexus of Columbus Easton has always been exceptional. Every visit is met with professionalism, outstanding customer service, and a friendly, welcoming staff. I am consistently impressed with the quality of care and attention I receive, and I’ve never been disappointed. It’s reassuring to know that I can count on such a positive experience every time I visit. After more than three decades with Lexus, I have no plans of going anywhere else. Highly recommended!
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by LADYCLYE
Verified Customer
Verified Customer
Jun 01, 2026 -
Germain Lexus of Easton responded
Your review made our day, thank you! We’re so grateful to have you as a longtime member of the Germain Lexus of Easton family, and we look forward to your next visit!
Very pleasant experience.
Staff is friendly .😃
The environment is pleasant.
The refreshments are very nice.
Thank you .
Staff is friendly .😃
The environment is pleasant.
The refreshments are very nice.
Thank you .
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by PAULAWALTER1981
Verified Customer
Verified Customer
Service Price Transparency
May 27, 2026 -
Germain Lexus of Easton responded
Thank you for your kind words! We’re happy you enjoyed our team, atmosphere, and refreshments. We look forward to welcoming you back to Germain Lexus of Easton!
Good service department, capable,reliable, and prompt.
Great waiting area, and always a car wash.
Great waiting area, and always a car wash.
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by MARYAMNWOLF77
Verified Customer
Verified Customer
Service Price Transparency
May 27, 2026 -
Germain Lexus of Easton responded
Here at Germain Lexus of Easton, we are always thankful for positive feedback from our customers. Thank you, Mary!
Friendly.
Nice waiting area. Pretty much on time. The car wash could have been better.
Nice waiting area. Pretty much on time. The car wash could have been better.
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by TAMBRUNER
Verified Customer
Verified Customer
Service Price Transparency
May 22, 2026 -
Germain Lexus of Easton responded
We couldn't ask for a better review of Germain Lexus of Easton. Thanks so much!
Scheduling was easy.
Very professional. Took care of oil change and new battery in reasonable time.
Very professional. Took care of oil change and new battery in reasonable time.
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by IWRBF
Verified Customer
Verified Customer
Service Price Transparency
May 19, 2026 -
Germain Lexus of Easton responded
Great to hear your experience was positive! We're glad we could provide easy scheduling, professional service, and get your oil change and battery replaced in a timely manner at Germain Lexus of Easton.