Jeff Hathcock

I arrived at 10 am. The got me from the waiting area about 3 minutes later. Very pleasant employees. They had my car done by the time they said it would be ready. Very The got me from the waiting area about 3 minutes later. Very pleasant employees. They had my car done by the time they said it would be ready. Very good experience. More

by Timapusateri Verified Customer Verified Customer

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Excellent service and communication as always. Amazing speed of service and he did let me know what I would probably have to have done next time. Amazing speed of service and he did let me know what I would probably have to have done next time. More

by chromatographer Verified Customer Verified Customer

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The service center, and the people at the service center specifically our advisor Jeff was professional and efficient and kind. He did what he said he was going to do. He did it in the timeframe that he sai specifically our advisor Jeff was professional and efficient and kind. He did what he said he was going to do. He did it in the timeframe that he said he was going to do it and he kept us informed all along the way. More

by CHJ Verified Customer Verified Customer

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Lexus auto & service are expensive. But we have good luck with Lexus. Employees stay a long time. That seems positive. But we have good luck with Lexus. Employees stay a long time. That seems positive. More

by sdouglas7 Verified Customer Verified Customer

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Jeff, my service manager is WAY beyond five stars. He VERY knowledgeable about my car. He treats me like part of the family. Well done 👍. He VERY knowledgeable about my car. He treats me like part of the family. Well done 👍. More

by John Scharf Verified Customer Verified Customer

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The Service entrance was clean and efficient. The waiting area felt like a luxury hotel. The team was informative and friendly. Exceeded my expectations. The waiting area felt like a luxury hotel. The team was informative and friendly. Exceeded my expectations. More

by Denise Verified Customer Verified Customer

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The team is always helpful and very friendly. They are professional and knowledgeable as well. They are professional and knowledgeable as well. More

by kelly.blackmon Verified Customer Verified Customer

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The glass repair service replaced my glass with a defective one, but their customer service was excellent. However, this completely disrupted my plans. defective one, but their customer service was excellent. However, this completely disrupted my plans. More

by junui Verified Customer Verified Customer

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Germain Lexus has always taken great care of my service needs and Jeff Hancock is the best. needs and Jeff Hancock is the best. More

by JOANHAVEY Verified Customer Verified Customer

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Was very nice they made sure my car was in perfect condition the service was amazing condition the service was amazing More

by kmani Verified Customer Verified Customer

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