Donna Mogavero
Donna Mogavero at Germain Lexus of Easton

Donna Mogavero

Service Advisor

Germain Lexus of Easton

4130 Morse Crossing
Columbus, OH 43219

4.9
125 Reviews
4.9

125 Reviews

Write a Review

125 Reviews of Donna Mogavero

May 04, 2026

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Employee Rating

Customer service is outstanding, they make sure you are taken care of , keeps you informed on what’s going on, takes time to answer all questions and concerns More

by LINDSEYOYO
Service Price Transparency
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Recommend Dealer
Yes
May 05, 2026

Germain Lexus of Easton responded

We're delighted to hear that you had such a positive and informative experience with our team at Germain Lexus of Easton. Thank you for choosing us, Lindsey!

May 03, 2026

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Very dependable service center not cheap but they do excellent work and at the end of the day that’s what counts✔️ More

by joemercurio
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Recommend Dealer
Yes
May 05, 2026

Germain Lexus of Easton responded

Joe, thank you for trusting Germain Lexus of Easton's Service Department to get the job done right! We appreciate your support and look forward to your next visit!

May 02, 2026

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Allowing customers to talk on their speaker phone for an hour is inconsiderate. Suggest you invite them into a private room to conduct such calls and preserve a quiet, semiprivate atmosphere for the rest o More

by dneshipley
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Recommend Dealer
Yes
May 05, 2026

Germain Lexus of Easton responded

Your feedback is appreciated and will help us improve future visits, thank you! If you would like to speak with us about your recent experience, please feel free to reach out directly. -The Germain Lexus of Easton Team

April 30, 2026

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Very diligent and prompt solution to our Lexus problems with very short notice to fullest satisfaction 😊👍 More

by MKATAPADI
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Daniels

May 01, 2026

Germain Lexus of Easton responded

We're glad our team could assist you promptly at Germain Lexus of Easton. We appreciate your business and your feedback! Don't hesitate to let us know the next time we can be of service.

April 28, 2026

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Thank you! Met with Donna, nice and thorough. I won’t take my car anywhere else! More

by ashleemahaffey21
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Recommend Dealer
Yes
Apr 29, 2026

Germain Lexus of Easton responded

Thank you for the wonderful review! We're glad Donna provided you with such a nice and thorough service. We appreciate your loyalty at Germain Lexus of Easton.

April 26, 2026

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I would recommend going to Dublin over Easton. I was sent to the waiting room with unclear direction after dropping my car off. At Dublin the take you directly to the person helping you. More

by ALFIEQ
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Bob Havey, Trey Milush

Apr 27, 2026

Germain Lexus of Easton responded

Thank you for your feedback. We'll work on improving our check-in process to ensure clearer direction for our guests. If you have any further concerns, please feel free to reach out. Thanks, Cindy Lentz - Fixed Operations Director - clentz@germain.com

April 25, 2026

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Excellent service from the time you enter the dealership until you drive off. I especially enjoy working with Donna. Always kind and professional. More

by hawknana
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Recommend Dealer
Yes
Apr 27, 2026

Germain Lexus of Easton responded

Thank you for sharing your experience and highlighting Donna's professionalism! We look forward to serving you again at Germain Lexus of Easton.

April 24, 2026

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Employee Rating

Pick up and delivery of vehicle was seamless and effortless. Communication was also on point and there were no issues with the service that was provided. I would recommend the dealership for service More

by RSBHEART
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Recommend Dealer
Yes
Apr 27, 2026

Germain Lexus of Easton responded

Thank you for the glowing endorsement of our Germain Lexus of Easton team, we are so happy to know you are satisfied with our 5-star service! We hope to see you again!

April 24, 2026

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Employee Rating

Morgan was professional and helpful. It appear car was not washed but it rained later that day lol More

by EA11BOYD
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Daniels

Apr 27, 2026

Germain Lexus of Easton responded

There is nothing better than a great review. Thanks for giving Germain Lexus of Easton your business!

April 24, 2026

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Employee Rating

Great service advisors and the staff who welcomes us in the bay are very courteous and nice. More

by free2live41
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 24, 2026

Germain Lexus of Easton responded

Thank you for reviewing Germain Lexus of Easton! It was so kind of you to share your experience.

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