Donna Mogavero

I love bringing our car for service at Germain! I travel 175 miles each way but it is absolutely worth it! When I pull in the garage someone immediately opens my car door and greets me in a friendl I travel 175 miles each way but it is absolutely worth it! When I pull in the garage someone immediately opens my car door and greets me in a friendly way! I am given a gorgeous loaner car so I can shop and go out it to eat! I have never had difficulty with the car being serviced. I don’t plan to go anywhere else for sales or service! More

by sking1947 Verified Customer Verified Customer

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Donna was very kind and helpful. Service Dept explained everything and did a good job. Service Dept explained everything and did a good job. More

by jillian360 Verified Customer Verified Customer

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Lexus auto & service are expensive. But we have good luck with Lexus. Employees stay a long time. That seems positive. But we have good luck with Lexus. Employees stay a long time. That seems positive. More

by sdouglas7 Verified Customer Verified Customer

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Took my Lexus in for 35k regular service, a detail, and to fix a noise from the Sunroof. The work was spectacular and the car came back looking brand new from the detail. Big thanks to the service team for to fix a noise from the Sunroof. The work was spectacular and the car came back looking brand new from the detail. Big thanks to the service team for confirming the reasons I wanted to be a Lexus owner! More

by Kmankman Verified Customer Verified Customer

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I’ve been part of the Lexus family for over 30 years, and my experience with Lexus of Columbus Easton has always been exceptional. Every visit is met with professionalism, outstanding customer service, and a my experience with Lexus of Columbus Easton has always been exceptional. Every visit is met with professionalism, outstanding customer service, and a friendly, welcoming staff. I am consistently impressed with the quality of care and attention I receive, and I’ve never been disappointed. It’s reassuring to know that I can count on such a positive experience every time I visit. After more than three decades with Lexus, I have no plans of going anywhere else. Highly recommended! More

by LADYCLYE Verified Customer Verified Customer

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Everyone was extremely courteous and professional. I was informed of exactly what service would be done, and updated as to the progress. Waiting area was perfect and service prompt. I was very please I was informed of exactly what service would be done, and updated as to the progress. Waiting area was perfect and service prompt. I was very pleased with every aspect of my experience. More

by MISSAYSANDERS Verified Customer Verified Customer

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Donna is amazing! I request her now after she took the time to solve an issue I had with the name in the system. I request her now after she took the time to solve an issue I had with the name in the system. More

by joyfrankcollins Verified Customer Verified Customer

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Dealership offers fast, expert and efficient service. My service technician answers any questions I have about service being done. She stays in touch with me while work is being done on the car. My service technician answers any questions I have about service being done. She stays in touch with me while work is being done on the car. More

by cherylrenet Verified Customer Verified Customer

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They’ve done everything except fixing my tire, air pressure and etc. which being noted but other than that, I think it’s a good place to come and visit. pressure and etc. which being noted but other than that, I think it’s a good place to come and visit. More

by Petebruyakoplumbing Verified Customer Verified Customer

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Check in was easy and fast. All work was done quick and to my satisfaction. All work was done quick and to my satisfaction. More

by prestonorndoff Verified Customer Verified Customer

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