Nathan Spencer

Everyone I talked to was very friendly. I was updated about my car when they were working on it and the work was done in a timely manner. Always a pleasant experience. I was updated about my car when they were working on it and the work was done in a timely manner. Always a pleasant experience. More

by jcgeig Verified Customer Verified Customer

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Recently I had an oil change and tyre rotation done at a local auto service company , unfortunately they found that I had a broken sway bar . I took my car to another auto service company for a second opi local auto service company , unfortunately they found that I had a broken sway bar . I took my car to another auto service company for a second opinion , they confirmed yes’s I had a broken sway bar , and that I should go to the Lexus dealership service to get the problem fixed as they could give me the best deal. I spoke with Nathan at Lexus he gave me a price that was almost half of what the original auto service quoted me. I had my car towed to the Lexus dealership service on Morse road . Unfortunately the Lexus mechanic’s found other problems . Nathan worked with me and we took care of the sway bar problem and will gradually take care of the other 2 problems the mechanic found. I am so thankful that Triple A suggested I take my car to Lexus Service, they really helped me decide which problems needed to be taken care of immediately then the other 2 at a later date. I am a senior citizen so couldn’t have all the problems taken care of at once. I am so thankful that the Lexus Service Center on Morse road was able to help me. Who knew the Lexus dealership was cheaper and more helpful than the local auto shop .Thank you Nathan and the Lexus dealership mechanic’s More

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Donna provided excellent customer service. They kept me informed about the vehicle and provided an inspection. Overall, the dealership provided a good customer experience there. They kept me informed about the vehicle and provided an inspection. Overall, the dealership provided a good customer experience there. More

by TAL Verified Customer Verified Customer

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The service center is very nice and my rep was nice but I am still having issues with my brakes. They said they did an inspection but I am still having an issue. am still having issues with my brakes. They said they did an inspection but I am still having an issue. More

by caracaldwell Verified Customer Verified Customer

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Kevin was very helpful and thorough in getting my car set up for servicing. Throughout the process, I was updated as to any needs my vehicle had. up for servicing. Throughout the process, I was updated as to any needs my vehicle had. More

by pdgabriel Verified Customer Verified Customer

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Great service and friendly staff. At all of my needs were prompt and honest. Nate is good to work with. At all of my needs were prompt and honest. Nate is good to work with. More

by janenerowe Verified Customer Verified Customer

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Nathan and Joshua did an excellent job with the entire process of getting my Lexus serviced. Nathan was excellent providing me details and getting everything completed. Joshua has an outstanding personali process of getting my Lexus serviced. Nathan was excellent providing me details and getting everything completed. Joshua has an outstanding personality and showed me a couple features I did not know I had. Thank you!!! More

by Paulette Flinner Verified Customer Verified Customer

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An outstanding dealership and more importantly an outstanding service counselor member Nathan is a very professional and human being I cannot say enough about him personally and his outstanding t outstanding service counselor member Nathan is a very professional and human being I cannot say enough about him personally and his outstanding treatment to me and other people as well. I thank him for his hospitality while I was there . Thank you Nathan for everything that you and the service members did for me and for my cat sir More

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Nate is the best and most thorough service manager. If there are options he lays them out for me with costs. If there are options he lays them out for me with costs. More

by gilchbanks Verified Customer Verified Customer

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It’s always an excellent experience when I take my car to get it serviced at Germain. Great staff and experience. get it serviced at Germain. Great staff and experience. More

by Amy Verified Customer Verified Customer

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