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Nate Franklin
Nate Franklin at Norm Reeves Honda Superstore North Richland Hills

Nate Franklin

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.6
108 Reviews
4.6

108 Reviews

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108 Reviews of Nate Franklin

August 22, 2025

Dealership Rating
Employee Rating

Perfect service professional and highly recommended for your business to be honest with fast waiting times that will make your business more successful More

by Susan Josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Elizabeth French, Hannah Pearson, Michael Lindley, Tristian Rivas, Issac Moya, Angel Flores, Frank Raja, Scott Gerlikoviski

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Aug 22, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Susan, thank you so much for the shout-out. We really appreciate it. Your honest feedback and continual support help us improve. Let us know if you need anything else from us!

August 01, 2025

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Employee Rating

They have always been helpful in the service area and letting me know what work needs to be done More

by Rwsparling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 01, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Nate Franklin is grateful you felt well-informed about your car’s needs. We’re here to keep you safe and confident on the road!

July 31, 2025

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Employee Rating

Work was completed on time, friendly helpful service reps. Car came back clean. I felt it was a little pricey for the work that was performed. More

by Jdhenize
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 01, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Nate and the crew appreciate you noting our friendliness and timely work. We're sorry to hear you were disappointed by the pricing and are happy to discuss it with you further if necessary. We hope your next visit is 5 stars!

July 02, 2025

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Employee Rating

They were not pushy when it came to recommended repairs. They were very professional the whole time I was there. More

by jace94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 02, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Your perfect rating just put the pedal to our metal. Thanks for the kudos! It’s an honor to handle your vehicle, and we’re excited for your next appointment. Until then!

June 03, 2025

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Employee Rating

Great service, great timing! Will be back soon! Thank you so much for everything with my car! More

by dellandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Elizabeth French, Hannah Pearson, Michael Lindley, Rhett Valentine, Richard Sanchez, Issac Moya, Angel Flores, Scott Gerlikoviski

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Jun 04, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thank you, Dellandra! Our crew is grinning ear to ear, knowing you felt our timing and service were spot-on. We can’t wait to have you back!

May 25, 2025

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Employee Rating

Very good and super excellent will send other to him. Very helpful,polite,too me More

by 804musik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yvette Garza, Abraham Khadra, Jorge Garcia, Joshua Ataga, Elizabeth French, Michael Wright, Angel Flores, Mike Lee, Scott Gerlikoviski

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May 27, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for recommending us—you’ve made our day! We strive to be helpful and polite with everyone who walks through our doors. We look forward to welcoming your friends and family in the future!

May 22, 2025

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Employee Rating

Great service from Angel Flores, happy to have him as an advisor. Two BDC agents also very helpful, Elizabeth L and Myranda S More

by Akira.1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Weston King, Jorge Garcia, Joshua Ataga, Elizabeth French, Rhett Valentine, Tristian Rivas, Issac Moya, Mario Vasquez, Angel Flores , Elizabeth L, Myranda S

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May 22, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for shouting out our team! We're pleased that Angel, Elizabeth, and Myranda played tag team and delivered an all-star customer service experience. If you need anything else from us, please don't hesitate to ask. We'll always be here for you!

May 11, 2025

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Employee Rating

Great place great service. Appreciated all the communication during the time the car was being serviced. More

by Cmbyrum0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Elizabeth French, Hannah Pearson, Michael Lindley, Tristian Rivas, Issac Moya, Angel Flores, Frank Raja, Scott Gerlikoviski

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May 12, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Communication and customer satisfaction are important to us, so it's great that came through. We appreciate your trust in us and look forward to building a long-lasting partnership.

May 09, 2025

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Employee Rating

Great customer service and fast service. Communication is good as well. Thank you again for your great service More

by Tnetter11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Elizabeth French, Hannah Pearson, Michael Lindley, Tristian Rivas, Issac Moya, Angel Flores, Frank Raja, Scott Gerlikoviski

Report | Print
May 12, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Your shout-out to our fast, communicative team has us grinning ear to ear! We’re honored to keep your Honda humming and your expectations high—thank you for trusting Norm Reeves Honda NRH!

April 29, 2025

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Employee Rating

Their service was patient and thorough, the waiting time was short, and I was very satisfied. More

by wangzunhan123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Garcia

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Apr 30, 2025

Norm Reeves Honda Superstore North Richland Hills responded

It’s great to hear that Nate Franklin and Anthony Garcia made your visit both efficient and informative. Short wait times and patient service are exactly what we strive for every day. Thanks for letting us know you left completely satisfied!

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