Naim Qubrosi
Naim Qubrosi at Handy Toyota
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Naim Qubrosi

Service Advisor

Handy Toyota

701 Highgate Road
St. Albans, VT 05478

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4.4
174 Reviews

Dealership Experience

1 yr, 7 mos

Industry Experience

1 yr, 7 mos

4.4

174 Reviews

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174 Reviews of Naim Qubrosi

April 02, 2025

Dealership Rating
Employee Rating

Didn't even reset my oil life. .had maintenance required light come on before I even got home. Looked up a you tube video and did it myself. Cracked my hubcap when they checked my b More

by Not happy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

March 27, 2025

Dealership Rating
Employee Rating

Was greeted quickly, they were very good at explaining everything that they were going to do. Very polite. I would recommend them. More

by pattymurphy28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2025

Handy Toyota responded

Thanks for your review! We appreciate you leaving one!

March 27, 2025

Dealership Rating
Employee Rating

The process for a maintenance service call was easy. I had to call as the Toyota app had failures attempting to schedule an appointment. (Typically that's how I schedule elsewhere.) I am unsure of thi More

by bdbradbury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2025

Handy Toyota responded

Thanks for your review! We appreciate you taking the time to leave one!

March 18, 2025

Dealership Rating
Employee Rating

Handys service was great. They keep you well informed on service being done. The mechanic had video, which I received on my phone, showing the under carriage that was checked. More

by Bill H Essex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2025

Handy Toyota responded

Thanks for the review! We're glad you had a good experience!

March 13, 2025

Dealership Rating
Employee Rating

I appreciated that I was able to get in at the last minute for my oil change. I was less pleased to hear and 1 1/2 wait time was what everyone was saying because of a couple of “big jobs” and too l More

by graham gibbous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Bodette

Mar 17, 2025

Handy Toyota responded

Thank you for the review!

Mar 17, 2025

graham gibbous responded

I hope my teasing about the wait was understood, I was NOT upset and it wasn’t quite that long as they were a little earlier than expected. But we all need to change this workforce into a responsible group ready to take over for us older ones on our way out !

March 09, 2025

Dealership Rating
Employee Rating

They did a great job and Naim made sure my vehicle was ready!They also mentioned my 100,000 mile engine air cleaner was dirty and possibly needed servicing rather than just throwing it away! More

by normangos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 10, 2025

Handy Toyota responded

Thanks for your review! We appreciate you leaving us one!

March 04, 2025

Dealership Rating
Employee Rating

From buying my new truck to the service dept. installing a new fender flare, Handy Toyota has been outstanding! I highly recommend this dealership for purchasing or servicing a vehicle. More

by Adam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric McLaren, Donovan Lefevre

Mar 05, 2025

Handy Toyota responded

Thanks for your review! We really appreciate you leaving us one!

February 25, 2025

Dealership Rating
Employee Rating

The service was done quickly and properly! Everyone was friendly and pleasant. Thank you so much! More

by psheppard954
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2025

Handy Toyota responded

Thanks for your review! We appreciate you leaving us one!

February 25, 2025

Dealership Rating
Employee Rating

Consistently great service and pleasant and friendly staff! This is important to me as a repeat customer. More

by M Howrigan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2025

Handy Toyota responded

Thank you for the review! We appreciate you taking the time to leave us one!

February 22, 2025

Dealership Rating
Employee Rating

Quick and easy vehicle service and polite and helpful customer service. A+ Excellent work, much appreciated. Thanks! More

by dcnporcelain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 22, 2025

Handy Toyota responded

Thanks for your review! We appreciate you taking the time to leave us one!

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