Mona Crooks
Mona Crooks at Klaben Ford Lincoln

Mona Crooks | Page 91

Service Advisor

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

Contact Me
5.0
1,339 Reviews

I started with Klaben in 1992 as a receptionist and file person. I was thankful to get the opportunity to change positions and become a service advisor a year later. In the last 28 years I have been blessed by meeting and helping so many faithful Klaben customers, many of whom have become friends. I’m Masters Certified as a Ford Lincoln service advisor. I enjoy my work here at Klaben and look forward to seeing you soon. 330-673-3139 ext 217

Dealership Experience

34 yrs, 8 mos

Industry Experience

34 yrs, 8 mos

Specialties & Trainings

Master Certified Service Advisor

5.0

1,339 Reviews

Write a Review

1339 Reviews of Mona Crooks

January 21, 2019

Dealership Rating
Employee Rating

Don’t go anywhere else! Klaben service department is always so helpful and thorough throughout my entire visit. Mona, Mike, and Brandon are always ready to lend a helping han More

by Beccabug710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Brandvold , Brandon Pritchett

January 20, 2019

Dealership Rating
Employee Rating

had a set back but they made it right. had a small set back with my recall and oil change but they were able to make it right. i would have liked a car wash both inside and out but it was r More

by kenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Bradford

January 20, 2019

Dealership Rating
Employee Rating

Excellent service every time. We have purchased and had serviced 4 vehicles from this dealer. The sales member that helped us was always knowledgeable and no nonsense. We have alw More

by ramodderman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe French, Tim Sterling

January 17, 2019

Dealership Rating
Employee Rating

Friendly Staff The staff is friendly and always willing to help you get the most for your money. They always remember you when you are a return customer. More

by Denise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 14, 2019

Dealership Rating
Employee Rating

as usual excellent Great deals , great people they make a potentially frustrating experience easy. I trust the people and I think they have my best interest in mind whe More

by TALT0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Brandvold, Joe French, Tom Alcorn , Duane Taylor

January 08, 2019

Dealership Rating
Employee Rating

Always great service! I always get great service at Klaben Ford! Mona Crooks always makes maintaining my vehicles convenient and easy. I have been a loyal customer for many More

by klmurphey5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 06, 2019

Dealership Rating
Employee Rating

Faulty Blower Mower Although my Fusion is only a year old, the hot air stopped blowing on my way home from work one night. Klaben service got me in within a day, during a More

by KJWOLFE1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carli Ramage

January 04, 2019

Dealership Rating
Employee Rating

Great! Me and my family and friends have been dealing with klaben Ford for many years. Matt Moyers was my salesman and he was awesome. The whole staff is ea More

by JEARLE9437
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe French, Christine Klaben , Andy Bellian, Matt Moyers

January 02, 2019

Dealership Rating
Employee Rating

Puchasing a Ford I have been purchasing Fords from Klaben for 20 years now. Each of tge salesmen i worked with were really great but i have to say that Tim Sterling wa More

by Duds0428
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 27, 2018

Dealership Rating
Employee Rating

Great Service with Family Appeal Mike Brandvold took Great Care of us. He always goes above and beyond and as a family we will not go anywhere else to buy, lease or have service done. More

by carguy,Frank123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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