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Mona Crooks
1,339 Reviews
I started with Klaben in 1992 as a receptionist and file person. I was thankful to get the opportunity to change positions and become a service advisor a year later. In the last 28 years I have been blessed by meeting and helping so many faithful Klaben customers, many of whom have become friends. I’m Masters Certified as a Ford Lincoln service advisor. I enjoy my work here at Klaben and look forward to seeing you soon. 330-673-3139 ext 217
Read moreDealership Experience
34 yrs, 8 mos
Industry Experience
34 yrs, 8 mos
Specialties & Trainings
Master Certified Service Advisor
1,339 Reviews
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1339 Reviews of Mona Crooks
February 10, 2021
Brought my Fusion in for a recall and Joe French did a great job getting my car fixed ahead of schedule for me Thanks Joe great job getting my car fixed ahead of schedule for me Thanks Joe More
by RALPHSCHUELLER
Verified CustomerOther Employees Tagged: Joe French
February 08, 2021
Really appreciate the fact that my vehicle was scheduled quickly and returned to me the next day. Everyone one at Klaben is so helpful and friendly. Excellent service and very clean! quickly and returned to me the next day. Everyone one at Klaben is so helpful and friendly. Excellent service and very clean! More
by SKGarrett
January 29, 2021
Good, I will not respond to any more lksd n[ fnm,. Good , I will not respond to any more lksd n[ fnm,. okjpwelorf c,nm 'loierwn mn,' mpowerpokln,mpo[iewrm,mnim,nmwermm,npomiwerp,m. kioppo,m.po[i Good , I will not respond to any more lksd n[ fnm,. okjpwelorf c,nm 'loierwn mn,' mpowerpokln,mpo[iewrm,mnim,nmwermm,npomiwerp,m. kioppo,m.po[i More
by RARMST0217
January 28, 2021
When you are in need of a vehicle there are many places and ways to get one now; online, at vending machines, the list goes on. While for some these are great options, we prefer to go see someone who's mor and ways to get one now; online, at vending machines, the list goes on. While for some these are great options, we prefer to go see someone who's more family than sales rep. Chris Moldas has been working with us for years, and since day one we came to know him as a friend. Now here we are 8+ vehicles later, and he is like family. This was the year for my "Mid Life Crisis Car", and while some get super flashy sports cars, I realized this is the Buckeye and I wanted a RAM. Being the only "mid life crisis" I get, I was very specific as I am also a Santa and wanted a Dark Red one with a few more toys than I usually get. Needless to say, Chris is at the top of Santas Good list this year, because he got me the exact vehicle I had in my head! He listened, took notes, and did his homework, something that is a rarity in todays point and click world. So this year Santa has his new Sled, my mid life crisis has been averted, and once again Klaben's very own Chris Moldas has gone above and beyond. If you are in need of a vehicle, and you are looking for someone who you can put 100% faith in, then Chris Moldas is your man....and yes...he is 100% SANTA APPROVED! More
by Santa Wolf
Other Employees Tagged: Chris Moldas, Joe French
January 27, 2021
Klaben’s Body Shop did an excellent job making sure my Equinox was repaired quickly and expertly. They worked with my insurance and made getting my vehicle repaired effortless on my part. Brandon also hel Equinox was repaired quickly and expertly. They worked with my insurance and made getting my vehicle repaired effortless on my part. Brandon also helped me discover a feature I didn’t even know I had. Great experience!! More
by Ccynd
Other Employees Tagged: Artie Gissinger, Christine Klaben , Brandon Brinko
January 23, 2021
Friendly, Helpful, Efficient staff. Always takes the time to explain everything and certainly wants to earn your business. I am a long time customer and will continue to be. to explain everything and certainly wants to earn your business. I am a long time customer and will continue to be. More
by IMSANDYZ
Other Employees Tagged: Mike Brandvold, Joe French, Richard Klaben, Jennifer Bowen , Dave Mott, Tyler Schultz
January 18, 2021
I was happy they were able to test the battery and replace it. I threw in an oil change and tire rotation. They indicated about 2.5 hours at 4.5 hours I got up to check on it. I was especially anxious replace it. I threw in an oil change and tire rotation. They indicated about 2.5 hours at 4.5 hours I got up to check on it. I was especially anxious because the waiting room was full with masks that were not covering noses, mouths. Etc. A lot of sneezing and coughing. I think during pandemic be more realistic so we can choose to wait or not. Mona stepped in to help and inquired with service tech. More
by SHEAROSCHE
Other Employees Tagged: Mario Palomba
January 15, 2021
They are awesome. From start to finish. Highly recommend. Actually we just bought another car from them today. ***** five stars. Mona, Sean, Branden, Rich. In no particular order. recommend. Actually we just bought another car from them today. ***** five stars. Mona, Sean, Branden, Rich. In no particular order. More
by deckrules
Other Employees Tagged: Mario Palomba
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