I started with Klaben in 1992 as a receptionist and file person. I was thankful to get the opportunity to change positions and become a service advisor a year later. In the last 28 years I have been blessed by meeting and helping so many faithful Klaben customers, many of whom have become friends. I’m Masters Certified as a Ford Lincoln service advisor. I enjoy my work here at Klaben and look forward to seeing you soon. 330-673-3139 ext 217
Read moreDealership Experience
34 yrs, 8 mos
Industry Experience
34 yrs, 8 mos
Specialties & Trainings
Master Certified Service Advisor
1,339 Reviews
Write a Review1339 Reviews of Mona Crooks
March 03, 2021
I have been dealing with Chris Moldas and Klaben Ford for over 30 years. I appreciate their dedicated customer service and will always purchase my vehicles from them. over 30 years. I appreciate their dedicated customer service and will always purchase my vehicles from them. More
Other Employees Tagged: Chris Moldas, Christine Klaben
February 27, 2021
Branden J was amazing as always, this is the second car I've bought from him and I'll always come back. I can't thank Jen in finance enough for all her hard work helping me get where I wanted with financin I've bought from him and I'll always come back. I can't thank Jen in finance enough for all her hard work helping me get where I wanted with financing, she was amazing. I also wanted to thank Mona over in service. My last car was so much trouble and she was amazing through all of it. I even continued to ask for her every time I needed something done. I love everyone there and can't thank you guys enough!! More
Other Employees Tagged: Jennifer Bowen , Branden Johnson
February 25, 2021
I noticed a horrible squealing noise in my f250. Talked to Mike Brandvold brought it over night, next morning we started it up and it was bad. Mike got it in found out the the clutch on the fan was broken to Mike Brandvold brought it over night, next morning we started it up and it was bad. Mike got it in found out the the clutch on the fan was broken ordered part fixed the next day. The day before that I visited the best salesman awesomeness Maximus( Chris Moldas) noticed my steering wheel leather was jacked up, and I thought all he was good for was sales, who new. Well Mike got that replaced also. Steve the mechanic did a great job on everything. Shout out to Mona had to stop back in and she was great. Thanks to Tyler for checking me out. Thanks again guys. More
Other Employees Tagged: Chris Moldas, Mike Brandvold , Tyler Schultz, Steve
February 14, 2021
Bought the car at KLABEN. I Always take the car to KLABEN for maintenance. Good work fair price. Nice to get recalls up dated Thank you. KLABEN for maintenance. Good work fair price. Nice to get recalls up dated Thank you. More
Other Employees Tagged: Joe French , Tyler Schultz
February 12, 2021
We have bought many vehicles from Klaben Ford and would never go anywhere else. Klaben goes the extra mile for their guests. Thank you Chris Volk for doing just that. From the sale to the finance departmen never go anywhere else. Klaben goes the extra mile for their guests. Thank you Chris Volk for doing just that. From the sale to the finance department to the cash office you are made to feel like a friend and not just a sale. Thank you everyone! More
Other Employees Tagged: Richard Klaben, Christopher Volk , Nick Johnson, Denise Miller, Steve Workman
February 11, 2021
I always have a great experience when I visit. I dropped off my 2015 Escape on 02/09/21 and I had the pleasure to work with Mona,when I picked up my Escape I dropped off my 2013 Fusion,then I had the pleasu off my 2015 Escape on 02/09/21 and I had the pleasure to work with Mona,when I picked up my Escape I dropped off my 2013 Fusion,then I had the pleasure working with Mario!! Both Employees explained thoroughly what was needed and when the work was completely finished,they both explained what was done in detail,,Thank You More
Other Employees Tagged: Mario Palomba

