Mona Crooks
Mona Crooks at Klaben Ford Lincoln

Mona Crooks | Page 4

Service Advisor

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

Contact Me
5.0
1,356 Reviews

I started with Klaben in 1992 as a receptionist and file person. I was thankful to get the opportunity to change positions and become a service advisor a year later. In the last 28 years I have been blessed by meeting and helping so many faithful Klaben customers, many of whom have become friends. I’m Masters Certified as a Ford Lincoln service advisor. I enjoy my work here at Klaben and look forward to seeing you soon. 330-673-3139 ext 217

Dealership Experience

34 yrs, 9 mos

Industry Experience

34 yrs, 9 mos

Specialties & Trainings

Master Certified Service Advisor

5.0

1,356 Reviews

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1356 Reviews of Mona Crooks

August 06, 2026

Dealership Rating
Employee Rating

Mona has always been very pleasant and knowledgeable every time we’ve been there for service. Makes us feel comfortable and doesn’t talk down to you. Totally explains everything that is going on. Keep u More

by yleec0y0te24
Service Price Transparency
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Recommend Dealer
Yes

August 04, 2026

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Klaben and the staff do a great job. I highly recommend them for all car service. More

by cstock1234
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Recommend Dealer
Yes

Other Employees Tagged: Tucker Ressler

August 04, 2026

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Great place to go and get your vehicle serviced by a wonderfully professional team any day. More

by jmartin11798
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Recommend Dealer
Yes

July 28, 2026

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We've bought numerous vehicles over the years at Klaben. Always a good experience with sales and service. More

by jwebb9211
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Recommend Dealer
Yes

July 26, 2026

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The service is done quickly and they keep you informed of any issues as they come up. More

by seikelberry
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Recommend Dealer
Yes

July 24, 2026

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Clean and professional. I felt I was a valued customer and thank you all for that. More

by ryan@benttreecoffee.com
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Recommend Dealer
Yes

July 20, 2026

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Hats off to Mona of Klaben’s Service team. Always the professional, she goes above taking care of my car’s service needs – you can’t do better than Klaben’s service team! More

by CUSACK435
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Recommend Dealer
Yes

July 17, 2026

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They are a well organized dealership with knowledgeable, long term employees. Will be even better once construction is completed. More

by david.petrilla
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Recommend Dealer
Yes

Other Employees Tagged: Gavin Fano

July 15, 2026

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My service was quick and met all my expectations. All folks involved were friendly and prompt. More

by rblasens
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Recommend Dealer
Yes

July 14, 2026

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Listens to what you need and very helpful. Makes sure you are happy when you leave More

by coreywright1227
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Recommend Dealer
Yes

Other Employees Tagged: Joe French

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